TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 3 out of 5 by from e file needs work E File was cumbersome and difficult to work with if using a credit card for payment. Makes me wonder if it wasn't intentional so people would resort to paying fee out or return to generate income for Turbo Tax through their $40.00 fee.
Date published: 2023-03-19
Rated 2 out of 5 by from Constant upselling makes me doubt the value Constantly there is upselling, and often there aren't answers to the questions that I have
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax Easy Peasy This is my first time filing a return with Turbo Tax and it was extremely simple to do. I will use it every year.
Date published: 2023-03-19
Rated 5 out of 5 by from Great Great experience. I’m glad I ended up using this service.
Date published: 2023-03-19
Rated 5 out of 5 by from Very easy to use and maximum refund It was so easy to use and simple anyone can do this, and it is very affordable.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is awesome!! Simple and easy !!!!! Recommend to all first time users and people who have done this for a long time . I don’t recommend the review part
Date published: 2023-03-19
Rated 5 out of 5 by from GREAT REALLY QUICK AND EASY BEEN USING FOR 7 YEARS NOW!!
Date published: 2023-03-19
Rated 5 out of 5 by from Helped in filing mu 1065 form Good updates and downloads. Great interview process. Thanks for your help!
Date published: 2023-03-19
Rated 3 out of 5 by from disappointed should have paid attention that state not included. I did realize it was basic and not meant for itemizing I .paid 39.00 then for a state upgrade it requested an additional 45.00. a total of 84.00 all in The deluxe can be purchased for 59.00including state.If you know you will be taking the standard deduction ,have basic incomes and also wish to proceed with state taxes buy the deluxe. I will consider other software next year.
Date published: 2023-03-19
Rated 2 out of 5 by from Too much money for ESPP TurboTax forced me to "upgrade" to a higher version because I had proceeds from and ESPP. Then when it was time to get that data imported from Fidelity, the cost basis and sale dates were consistently wrong. I had to manually adjust each of 20+ transactions to get the proper cost basis. If I had taken the standard input, I would have increased my tax liability. In other words, for $20 EXTRA, TT nearly lost me thousands of dollars! I wish it just gave me the direct form and let me enter it directly instead of leading me to believe the numbers it interpreted were correct.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 590
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from e file needs work E File was cumbersome and difficult to work with if using a credit card for payment. Makes me wonder if it wasn't intentional so people would resort to paying fee out or return to generate income for Turbo Tax through their $40.00 fee.
Date published: 2023-03-19
Rated 2 out of 5 by from Constant upselling makes me doubt the value Constantly there is upselling, and often there aren't answers to the questions that I have
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax Easy Peasy This is my first time filing a return with Turbo Tax and it was extremely simple to do. I will use it every year.
Date published: 2023-03-19
Rated 5 out of 5 by from Great Great experience. I’m glad I ended up using this service.
Date published: 2023-03-19
Rated 5 out of 5 by from Very easy to use and maximum refund It was so easy to use and simple anyone can do this, and it is very affordable.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is awesome!! Simple and easy !!!!! Recommend to all first time users and people who have done this for a long time . I don’t recommend the review part
Date published: 2023-03-19
Rated 5 out of 5 by from GREAT REALLY QUICK AND EASY BEEN USING FOR 7 YEARS NOW!!
Date published: 2023-03-19
Rated 5 out of 5 by from Helped in filing mu 1065 form Good updates and downloads. Great interview process. Thanks for your help!
Date published: 2023-03-19
Rated 3 out of 5 by from disappointed should have paid attention that state not included. I did realize it was basic and not meant for itemizing I .paid 39.00 then for a state upgrade it requested an additional 45.00. a total of 84.00 all in The deluxe can be purchased for 59.00including state.If you know you will be taking the standard deduction ,have basic incomes and also wish to proceed with state taxes buy the deluxe. I will consider other software next year.
Date published: 2023-03-19
Rated 2 out of 5 by from Too much money for ESPP TurboTax forced me to "upgrade" to a higher version because I had proceeds from and ESPP. Then when it was time to get that data imported from Fidelity, the cost basis and sale dates were consistently wrong. I had to manually adjust each of 20+ transactions to get the proper cost basis. If I had taken the standard input, I would have increased my tax liability. In other words, for $20 EXTRA, TT nearly lost me thousands of dollars! I wish it just gave me the direct form and let me enter it directly instead of leading me to believe the numbers it interpreted were correct.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 590