TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Turbo tax is cumbersome I have been using turbo tax for many years. each year I run into an issue that I cannot resolve on my own. When I call for an agent the wait time is super bothersome. I tried Live agent twice, both time I have regretted doing that. I haven't switched to a new vendor only because I fear they may be worse and also I don't want to lose track my existing date from past years. So I continue with turbo tax, and each time I wonder if I should switch.
Date published: 2023-04-28
Rated 5 out of 5 by from Best and Easiest way to do your Taxes! I've used TurboTax for the last 17 years and it is always so quick and easy. Even now that we have some more complicated issues to tackle, it's easy with TurboTax. I highly recommend it to anyone who needs help. I also use it to help others do their taxes.
Date published: 2023-04-28
Rated 1 out of 5 by from 2022 turbotax has many glitches having to review each stock transaction is ridiculous. I have used turbo for the last seven years and I am fairly sure I will never use it again.
Date published: 2023-04-28
Rated 1 out of 5 by from Torbotax return rejected For both 31 and22 my Turbotax federal return was rejected and I could not fix it . . . . had to mail them. The IRS said they could not identify me with my PIN or by my AGI from the previous year although I triple checked them.. There was NO help from Turbotax to get this fixed, I guess I spend $55 just for the forms.
Date published: 2023-04-28
Rated 5 out of 5 by from made it super easy and stress free. made it super easy and stress-free. was my first time filing taxes and it made it nice.
Date published: 2023-04-28
Rated 3 out of 5 by from Turbo TX IS GREAT EXCEPT ON AMENDED STATE RETURNS THIS YEAR I HAD TO FILE AN AMENDED STATE RETURN AND TURBO TAX WALKED ME THROUGH THE ENTIRE PROCESS. HOWEVER, WHEN IT CAME TO THE POINT TO FILE ELECTRONICALLY, I WAS ABLE TO FILE THE FEDERAL AMENDED RETURN, BUT THE PROGRAM DID NOT ALLOW ME TO FILE THE AMENDED STATE RETURN. HAD TO FILE THE AMENDED STATE RETURN BY MAIL - NOT ACCEPTABLE.
Date published: 2023-04-28
Rated 5 out of 5 by from TurboTax is a perfect solution for me Filing my tax return with TurboTax is so easy. I love that I don't need to know the new tax laws. TurboTax assists me with getting maximum deductions. I feel confident that my returns are accurate. TurboTax is also user friendly, and it takes no time at all to get your tax return filed. I have been using TurboTax for well over 10 years and will continue to use it to file my tax returns.
Date published: 2023-04-28
Rated 5 out of 5 by from Great and easy! Great! I had some questions but the help section assisted.
Date published: 2023-04-28
Rated 5 out of 5 by from so helpful The person who helped me walked me through step by step and made the experience so simple
Date published: 2023-04-28
Rated 4 out of 5 by from The Tax advisors should be better Box 1 a under dividends wants qualified plus non qualified total in boxes and 3 of 4 experts? I talked to din't know that. It forced me to file an extension
Date published: 2023-04-28
All TurboTax® Offerings Reviews - Page 581
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax is cumbersome I have been using turbo tax for many years. each year I run into an issue that I cannot resolve on my own. When I call for an agent the wait time is super bothersome. I tried Live agent twice, both time I have regretted doing that. I haven't switched to a new vendor only because I fear they may be worse and also I don't want to lose track my existing date from past years. So I continue with turbo tax, and each time I wonder if I should switch.
Date published: 2023-04-28
Rated 5 out of 5 by from Best and Easiest way to do your Taxes! I've used TurboTax for the last 17 years and it is always so quick and easy. Even now that we have some more complicated issues to tackle, it's easy with TurboTax. I highly recommend it to anyone who needs help. I also use it to help others do their taxes.
Date published: 2023-04-28
Rated 1 out of 5 by from 2022 turbotax has many glitches having to review each stock transaction is ridiculous. I have used turbo for the last seven years and I am fairly sure I will never use it again.
Date published: 2023-04-28
Rated 1 out of 5 by from Torbotax return rejected For both 31 and22 my Turbotax federal return was rejected and I could not fix it . . . . had to mail them. The IRS said they could not identify me with my PIN or by my AGI from the previous year although I triple checked them.. There was NO help from Turbotax to get this fixed, I guess I spend $55 just for the forms.
Date published: 2023-04-28
Rated 5 out of 5 by from made it super easy and stress free. made it super easy and stress-free. was my first time filing taxes and it made it nice.
Date published: 2023-04-28
Rated 3 out of 5 by from Turbo TX IS GREAT EXCEPT ON AMENDED STATE RETURNS THIS YEAR I HAD TO FILE AN AMENDED STATE RETURN AND TURBO TAX WALKED ME THROUGH THE ENTIRE PROCESS. HOWEVER, WHEN IT CAME TO THE POINT TO FILE ELECTRONICALLY, I WAS ABLE TO FILE THE FEDERAL AMENDED RETURN, BUT THE PROGRAM DID NOT ALLOW ME TO FILE THE AMENDED STATE RETURN. HAD TO FILE THE AMENDED STATE RETURN BY MAIL - NOT ACCEPTABLE.
Date published: 2023-04-28
Rated 5 out of 5 by from TurboTax is a perfect solution for me Filing my tax return with TurboTax is so easy. I love that I don't need to know the new tax laws. TurboTax assists me with getting maximum deductions. I feel confident that my returns are accurate. TurboTax is also user friendly, and it takes no time at all to get your tax return filed. I have been using TurboTax for well over 10 years and will continue to use it to file my tax returns.
Date published: 2023-04-28
Rated 5 out of 5 by from Great and easy! Great! I had some questions but the help section assisted.
Date published: 2023-04-28
Rated 5 out of 5 by from so helpful The person who helped me walked me through step by step and made the experience so simple
Date published: 2023-04-28
Rated 4 out of 5 by from The Tax advisors should be better Box 1 a under dividends wants qualified plus non qualified total in boxes and 3 of 4 experts? I talked to din't know that. It forced me to file an extension
Date published: 2023-04-28
All TurboTax® Offerings Reviews - Page 581