TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
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Rated 5 out of 5 by
MelissaQ from
it makes tax day easier!
Mr. Steve was great. He knew exactly how to explain what I did not understand and he did it quickly. I hope he gets his donut even though he wants a beignet.
Date published: 2023-03-18
Rated 5 out of 5 by
Steel lover from
Turbo Tax Rocks!
Simple, easy and efficient. Thanks for your service!
Date published: 2023-03-18
Rated 4 out of 5 by
LivH from
Did not prompt me not to enter zeros
I got stuck with this one section indicating that I had to enter a code - but did not give me an explanation as to how to fix it. I had to google the "Sch B..." and found an answer which required me to go back through and take out all zeroes. There should be a prompt that says "if you paid nothing, leave blank. Do NOT add a zero". Lost hours on this...
Date published: 2023-03-18
Rated 5 out of 5 by
Bren68109 from
easy to use
It was easy to use and if I didn't understand what was being asked, the little icons helped.
Date published: 2023-03-18
Rated 5 out of 5 by
MickyDH from
Turbo Tax is wonderful
I really enjoy Turbotax as I feel that it is a complete tax software.
Date published: 2023-03-18
Rated 4 out of 5 by
Teewebb from
ok
ok,I guess so far.Haven't seen outcome yet. But hopeful
Date published: 2023-03-18
Rated 5 out of 5 by
NCGranny from
Couldn't have filed without them!
This program took me step by step, giving me much needed confidence. A system for checking information allowed me to be sure everything needed was there and was correct. Great. I made calls for live help a couple of times and each experience was amazing. I was called back very promptly and dealt with kind, patient and highly knowledgeable experts. My concerns and questions were completely resolved with each phone call.
Date published: 2023-03-18
Rated 5 out of 5 by
Ford18 from
Helpful for doing taxes
I have been using Turbo Tax Premium for years. Has always been helpful in filing taxes despite the numerous life changes. I wouldn't know where to start if I had to do taxes on my own. Definitely worth paying a little extra for the service.
Date published: 2023-03-18
Rated 5 out of 5 by
Her Mom from
EASY
Way easier than H&R Block and free to military. Would totally recommend for any military member!!
Date published: 2023-03-18
Rated 5 out of 5 by
SinglenBallin from
Highly Recommend
Very useful features that are reassuring I'm filing correctly and not missing anything. I love the simplicity and carryover information from previous years.
All TurboTax® Offerings Reviews - Page 573
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MelissaQ from
it makes tax day easier!
Mr. Steve was great. He knew exactly how to explain what I did not understand and he did it quickly. I hope he gets his donut even though he wants a beignet.
Date published: 2023-03-18
Rated 5 out of 5 by
Steel lover from
Turbo Tax Rocks!
Simple, easy and efficient. Thanks for your service!
Date published: 2023-03-18
Rated 4 out of 5 by
LivH from
Did not prompt me not to enter zeros
I got stuck with this one section indicating that I had to enter a code - but did not give me an explanation as to how to fix it. I had to google the "Sch B..." and found an answer which required me to go back through and take out all zeroes. There should be a prompt that says "if you paid nothing, leave blank. Do NOT add a zero". Lost hours on this...
Date published: 2023-03-18
Rated 5 out of 5 by
Bren68109 from
easy to use
It was easy to use and if I didn't understand what was being asked, the little icons helped.
Date published: 2023-03-18
Rated 5 out of 5 by
MickyDH from
Turbo Tax is wonderful
I really enjoy Turbotax as I feel that it is a complete tax software.
Date published: 2023-03-18
Rated 4 out of 5 by
Teewebb from
ok
ok,I guess so far.Haven't seen outcome yet. But hopeful
Date published: 2023-03-18
Rated 5 out of 5 by
NCGranny from
Couldn't have filed without them!
This program took me step by step, giving me much needed confidence. A system for checking information allowed me to be sure everything needed was there and was correct. Great. I made calls for live help a couple of times and each experience was amazing. I was called back very promptly and dealt with kind, patient and highly knowledgeable experts. My concerns and questions were completely resolved with each phone call.
Date published: 2023-03-18
Rated 5 out of 5 by
Ford18 from
Helpful for doing taxes
I have been using Turbo Tax Premium for years. Has always been helpful in filing taxes despite the numerous life changes. I wouldn't know where to start if I had to do taxes on my own. Definitely worth paying a little extra for the service.
Date published: 2023-03-18
Rated 5 out of 5 by
Her Mom from
EASY
Way easier than H&R Block and free to military. Would totally recommend for any military member!!
Date published: 2023-03-18
Rated 5 out of 5 by
SinglenBallin from
Highly Recommend
Very useful features that are reassuring I'm filing correctly and not missing anything. I love the simplicity and carryover information from previous years.
All TurboTax® Offerings Reviews - Page 573
Date published: 2023-03-18