TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
LiLi 2023 from
Easy
Easy way to go. Always a simple, stress free way to file.
Date published: 2023-03-23
Rated 1 out of 5 by
AnnoyedRetiree2023 from
Terrible IT Support - Buggy - No Customer CAre
Bug in the system preventing an efile of a state return. Customer Service doesn't know how to fix and no escalation. The system didn't catch the error until after I paid for filing and I couldn't get my refund b/c they don't ensure quality of their online product. Well that's a new one.
Date published: 2023-03-23
Rated 5 out of 5 by
MissBSC from
Easiest way to file your taxes
TurboTax walks you through everything. I love the import features from financial accounts and Social Security. It has been a while but it has improved year over year. They make it easy with e-filing and have added a nice feature to split your refund between multiple accounts. Will continue to use TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by
holly5114 from
TurboTax is wonderful
I look forward to using TurboTax every year, it makes the process so much more organized as well as up to date with new rules and laws, and I always learn something
Date published: 2023-03-23
Rated 5 out of 5 by
Bill Mc 1 from
Love it Use it every year
Easy to use, I have used TurboTax for several years.
Date published: 2023-03-23
Rated 2 out of 5 by
bb634 from
TurboTax Premium?
The turbotax premium did not do anything for my tax return other than charge me 100+ dollars. I did no investing last year and only received ~440 in interest from my bank deposits. Why was this service necessary to complete my tax return? It was already assumed that $3,000.00 in capital losses would carry over to the next year. I'm confused and angry about why this product was necessary to complete a simple tax return.
Date published: 2023-03-23
Rated 5 out of 5 by
mityP from
Turbo Tax is great
Laurie was very helpful, knowledgeable and professional. I actually enjoyed the experience.
Date published: 2023-03-23
Rated 5 out of 5 by
Deacon Al from
was easy to prepare
It was easy as it guided me through its preparation.
Date published: 2023-03-23
Rated 5 out of 5 by
Ama2zo from
great job with turbo tax
yes i needed help. they were great with assistance
Date published: 2023-03-23
Rated 5 out of 5 by
Shigs2 from
TurboTax is easy to use and convenient.
We love this program because of the ease of use, the ability to get answers to our questions in "real-time" and the convenience of doing our taxes that fits our schedule. Another nice feature is being able to talk to a tax expert without the additional cost or headaches.
All TurboTax® Offerings Reviews - Page 568
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
LiLi 2023 from
Easy
Easy way to go. Always a simple, stress free way to file.
Date published: 2023-03-23
Rated 1 out of 5 by
AnnoyedRetiree2023 from
Terrible IT Support - Buggy - No Customer CAre
Bug in the system preventing an efile of a state return. Customer Service doesn't know how to fix and no escalation. The system didn't catch the error until after I paid for filing and I couldn't get my refund b/c they don't ensure quality of their online product. Well that's a new one.
Date published: 2023-03-23
Rated 5 out of 5 by
MissBSC from
Easiest way to file your taxes
TurboTax walks you through everything. I love the import features from financial accounts and Social Security. It has been a while but it has improved year over year. They make it easy with e-filing and have added a nice feature to split your refund between multiple accounts. Will continue to use TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by
holly5114 from
TurboTax is wonderful
I look forward to using TurboTax every year, it makes the process so much more organized as well as up to date with new rules and laws, and I always learn something
Date published: 2023-03-23
Rated 5 out of 5 by
Bill Mc 1 from
Love it Use it every year
Easy to use, I have used TurboTax for several years.
Date published: 2023-03-23
Rated 2 out of 5 by
bb634 from
TurboTax Premium?
The turbotax premium did not do anything for my tax return other than charge me 100+ dollars. I did no investing last year and only received ~440 in interest from my bank deposits. Why was this service necessary to complete my tax return? It was already assumed that $3,000.00 in capital losses would carry over to the next year. I'm confused and angry about why this product was necessary to complete a simple tax return.
Date published: 2023-03-23
Rated 5 out of 5 by
mityP from
Turbo Tax is great
Laurie was very helpful, knowledgeable and professional. I actually enjoyed the experience.
Date published: 2023-03-23
Rated 5 out of 5 by
Deacon Al from
was easy to prepare
It was easy as it guided me through its preparation.
Date published: 2023-03-23
Rated 5 out of 5 by
Ama2zo from
great job with turbo tax
yes i needed help. they were great with assistance
Date published: 2023-03-23
Rated 5 out of 5 by
Shigs2 from
TurboTax is easy to use and convenient.
We love this program because of the ease of use, the ability to get answers to our questions in "real-time" and the convenience of doing our taxes that fits our schedule. Another nice feature is being able to talk to a tax expert without the additional cost or headaches.
All TurboTax® Offerings Reviews - Page 568
Date published: 2023-03-23