TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Easy Easy way to go. Always a simple, stress free way to file.
Date published: 2023-03-23
Rated 1 out of 5 by from Terrible IT Support - Buggy - No Customer CAre Bug in the system preventing an efile of a state return. Customer Service doesn't know how to fix and no escalation. The system didn't catch the error until after I paid for filing and I couldn't get my refund b/c they don't ensure quality of their online product. Well that's a new one.
Date published: 2023-03-23
Rated 5 out of 5 by from Easiest way to file your taxes TurboTax walks you through everything. I love the import features from financial accounts and Social Security. It has been a while but it has improved year over year. They make it easy with e-filing and have added a nice feature to split your refund between multiple accounts. Will continue to use TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is wonderful I look forward to using TurboTax every year, it makes the process so much more organized as well as up to date with new rules and laws, and I always learn something
Date published: 2023-03-23
Rated 5 out of 5 by from Love it Use it every year Easy to use, I have used TurboTax for several years.
Date published: 2023-03-23
Rated 2 out of 5 by from TurboTax Premium? The turbotax premium did not do anything for my tax return other than charge me 100+ dollars. I did no investing last year and only received ~440 in interest from my bank deposits. Why was this service necessary to complete my tax return? It was already assumed that $3,000.00 in capital losses would carry over to the next year. I'm confused and angry about why this product was necessary to complete a simple tax return.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great Laurie was very helpful, knowledgeable and professional. I actually enjoyed the experience.
Date published: 2023-03-23
Rated 5 out of 5 by from was easy to prepare It was easy as it guided me through its preparation.
Date published: 2023-03-23
Rated 5 out of 5 by from great job with turbo tax yes i needed help. they were great with assistance
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is easy to use and convenient. We love this program because of the ease of use, the ability to get answers to our questions in "real-time" and the convenience of doing our taxes that fits our schedule. Another nice feature is being able to talk to a tax expert without the additional cost or headaches.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 568
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Easy way to go. Always a simple, stress free way to file.
Date published: 2023-03-23
Rated 1 out of 5 by from Terrible IT Support - Buggy - No Customer CAre Bug in the system preventing an efile of a state return. Customer Service doesn't know how to fix and no escalation. The system didn't catch the error until after I paid for filing and I couldn't get my refund b/c they don't ensure quality of their online product. Well that's a new one.
Date published: 2023-03-23
Rated 5 out of 5 by from Easiest way to file your taxes TurboTax walks you through everything. I love the import features from financial accounts and Social Security. It has been a while but it has improved year over year. They make it easy with e-filing and have added a nice feature to split your refund between multiple accounts. Will continue to use TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is wonderful I look forward to using TurboTax every year, it makes the process so much more organized as well as up to date with new rules and laws, and I always learn something
Date published: 2023-03-23
Rated 5 out of 5 by from Love it Use it every year Easy to use, I have used TurboTax for several years.
Date published: 2023-03-23
Rated 2 out of 5 by from TurboTax Premium? The turbotax premium did not do anything for my tax return other than charge me 100+ dollars. I did no investing last year and only received ~440 in interest from my bank deposits. Why was this service necessary to complete my tax return? It was already assumed that $3,000.00 in capital losses would carry over to the next year. I'm confused and angry about why this product was necessary to complete a simple tax return.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great Laurie was very helpful, knowledgeable and professional. I actually enjoyed the experience.
Date published: 2023-03-23
Rated 5 out of 5 by from was easy to prepare It was easy as it guided me through its preparation.
Date published: 2023-03-23
Rated 5 out of 5 by from great job with turbo tax yes i needed help. they were great with assistance
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is easy to use and convenient. We love this program because of the ease of use, the ability to get answers to our questions in "real-time" and the convenience of doing our taxes that fits our schedule. Another nice feature is being able to talk to a tax expert without the additional cost or headaches.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 568