TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Quick and Easy It was quick and easy step by step. I was able to get help when needed.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is great I prepared it on my own but turbo tax helped with the reviews and double checks
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax Premium makes taxes easy I do not have a complicated return but I do have some dividends and other items that were new to me. TurboTax walked me through it all.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is great!! It was so much easier than I anticipated. Very happy with my experience
Date published: 2023-03-25
Rated 1 out of 5 by from impossible to be able to talk to an actual person update turbo tax, complete the program. it comes back no errors 100% guaranteed click on e-file it will not transmit. Called recording sends email for different topic than my complaint
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome! I've used Turbotax for many years now and it seems to get easier!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is easy and inexpensive Turbo tax was easy to navigate a sometimes difficult process.
Date published: 2023-03-25
Rated 3 out of 5 by from Problems with Schedule D I tried to enter information on Form 1040, Schedule D. I was told to upgrade to Premium. I upgraded, and then found no way to complete and submit Schedule D. I upgraded to Premium and got no benefit. Also - so many interruptions to upgrade and buy additional services.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy & clear Easy directions & steps to follow . Good explanations - plan time to complete
Date published: 2023-03-25
Rated 5 out of 5 by from Taxes Done in an Hour! Smart & Friendly Support!! I have been using TurboTax for a couple of decades. I remember when it used to be TurboTax CD's on my computer. Having the TurboTax option was alway a relief compared to having collect everything and bring it into someone. Only to realize you could have done yourself and answered the questions yourself. Completed my taxes in 1 HOUR! There was friendly, trustworthy, and intelligent support all around me. Feels like Family. I already miss the few people I worked with when I had quick questions from the comfort of my home. David and Sherri! Thank you!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 557
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Easy It was quick and easy step by step. I was able to get help when needed.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is great I prepared it on my own but turbo tax helped with the reviews and double checks
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax Premium makes taxes easy I do not have a complicated return but I do have some dividends and other items that were new to me. TurboTax walked me through it all.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is great!! It was so much easier than I anticipated. Very happy with my experience
Date published: 2023-03-25
Rated 1 out of 5 by from impossible to be able to talk to an actual person update turbo tax, complete the program. it comes back no errors 100% guaranteed click on e-file it will not transmit. Called recording sends email for different topic than my complaint
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome! I've used Turbotax for many years now and it seems to get easier!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is easy and inexpensive Turbo tax was easy to navigate a sometimes difficult process.
Date published: 2023-03-25
Rated 3 out of 5 by from Problems with Schedule D I tried to enter information on Form 1040, Schedule D. I was told to upgrade to Premium. I upgraded, and then found no way to complete and submit Schedule D. I upgraded to Premium and got no benefit. Also - so many interruptions to upgrade and buy additional services.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy & clear Easy directions & steps to follow . Good explanations - plan time to complete
Date published: 2023-03-25
Rated 5 out of 5 by from Taxes Done in an Hour! Smart & Friendly Support!! I have been using TurboTax for a couple of decades. I remember when it used to be TurboTax CD's on my computer. Having the TurboTax option was alway a relief compared to having collect everything and bring it into someone. Only to realize you could have done yourself and answered the questions yourself. Completed my taxes in 1 HOUR! There was friendly, trustworthy, and intelligent support all around me. Feels like Family. I already miss the few people I worked with when I had quick questions from the comfort of my home. David and Sherri! Thank you!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 557