TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
JoshG2018 from
I love turbotax
This year's experience was quick and simple...the way it should be.
Date published: 2023-03-14
Rated 5 out of 5 by
jphwmj from
good
it was a very good experience. it was nice and simple.
Date published: 2023-03-14
Rated 2 out of 5 by
brandonreviewprocesssucks from
review process sucks
For most part it seems straightforward unless there is a review. the review process should take you back to your entry not the actual file going to the IRS.
Date published: 2023-03-14
Rated 4 out of 5 by
lacey3456789 from
turbo
It was great. A little bit confusing sometimes but great none the less
Date published: 2023-03-14
Rated 2 out of 5 by
b_electric from
Not impressed...
Strictly app/web experience. Not as thorough as another service I've always used. That company sucks, but they've got a really good online DIY tax prep platform... Never had an e- file rejected before. This was my first, and for something so silly! It took several rounds of clicking through the app just to figure out how to correct the issue because the app kept saying that I already fixed the issue, but knew I hadn't. I had to follow the promps (almost) all the way to re-e-file without the fix just to gain access to my return to make the necessary adjustment.
Date published: 2023-03-14
Rated 5 out of 5 by
CatLover2023 from
Turbo Tax translates tax filing into easy steps
Turbo Tax gives me specific steps to follow and explains what information is needed. It also provides helping hands when I really don't understand something about filing.
Date published: 2023-03-14
Rated 5 out of 5 by
Tricia 2022 from
Love using Turbo Tax
Simple, easy; don't know why someone wouldn't use it.
Date published: 2023-03-14
Rated 5 out of 5 by
KG Money from
Aesome experience
Absolutely love Turbo Tax very easy to use . It was a great experience
Date published: 2023-03-14
Rated 5 out of 5 by
KateEC from
Super Simple
I've had great experiences working with TurboTax for several years. I will say, as a sole proprietor with no employees, I found that paying for extras last year, like On-Demand Tax Experts, was not really worth it for me. I didn't actually find them to be very helpful with the questions I had. In fact, I still ended up spending hours Googling things I didn't understand. If your self-employed taxes are relatively simple, just DIY! Basic TurboTax makes it really simple and straightforward. (That said, mine still took all day to prepare...)
Date published: 2023-03-14
Rated 5 out of 5 by
Altair22 from
Great Tool!
The system has always been really easy to utilize.
All TurboTax® Offerings Reviews - Page 546
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JoshG2018 from
I love turbotax
This year's experience was quick and simple...the way it should be.
Date published: 2023-03-14
Rated 5 out of 5 by
jphwmj from
good
it was a very good experience. it was nice and simple.
Date published: 2023-03-14
Rated 2 out of 5 by
brandonreviewprocesssucks from
review process sucks
For most part it seems straightforward unless there is a review. the review process should take you back to your entry not the actual file going to the IRS.
Date published: 2023-03-14
Rated 4 out of 5 by
lacey3456789 from
turbo
It was great. A little bit confusing sometimes but great none the less
Date published: 2023-03-14
Rated 2 out of 5 by
b_electric from
Not impressed...
Strictly app/web experience. Not as thorough as another service I've always used. That company sucks, but they've got a really good online DIY tax prep platform... Never had an e- file rejected before. This was my first, and for something so silly! It took several rounds of clicking through the app just to figure out how to correct the issue because the app kept saying that I already fixed the issue, but knew I hadn't. I had to follow the promps (almost) all the way to re-e-file without the fix just to gain access to my return to make the necessary adjustment.
Date published: 2023-03-14
Rated 5 out of 5 by
CatLover2023 from
Turbo Tax translates tax filing into easy steps
Turbo Tax gives me specific steps to follow and explains what information is needed. It also provides helping hands when I really don't understand something about filing.
Date published: 2023-03-14
Rated 5 out of 5 by
Tricia 2022 from
Love using Turbo Tax
Simple, easy; don't know why someone wouldn't use it.
Date published: 2023-03-14
Rated 5 out of 5 by
KG Money from
Aesome experience
Absolutely love Turbo Tax very easy to use . It was a great experience
Date published: 2023-03-14
Rated 5 out of 5 by
KateEC from
Super Simple
I've had great experiences working with TurboTax for several years. I will say, as a sole proprietor with no employees, I found that paying for extras last year, like On-Demand Tax Experts, was not really worth it for me. I didn't actually find them to be very helpful with the questions I had. In fact, I still ended up spending hours Googling things I didn't understand. If your self-employed taxes are relatively simple, just DIY! Basic TurboTax makes it really simple and straightforward. (That said, mine still took all day to prepare...)
Date published: 2023-03-14
Rated 5 out of 5 by
Altair22 from
Great Tool!
The system has always been really easy to utilize.
All TurboTax® Offerings Reviews - Page 546
Date published: 2023-03-14