TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from I love turbotax This year's experience was quick and simple...the way it should be.
Date published: 2023-03-14
Rated 5 out of 5 by from good it was a very good experience. it was nice and simple.
Date published: 2023-03-14
Rated 2 out of 5 by from review process sucks For most part it seems straightforward unless there is a review. the review process should take you back to your entry not the actual file going to the IRS.
Date published: 2023-03-14
Rated 4 out of 5 by from turbo It was great. A little bit confusing sometimes but great none the less
Date published: 2023-03-14
Rated 2 out of 5 by from Not impressed... Strictly app/web experience. Not as thorough as another service I've always used. That company sucks, but they've got a really good online DIY tax prep platform... Never had an e- file rejected before. This was my first, and for something so silly! It took several rounds of clicking through the app just to figure out how to correct the issue because the app kept saying that I already fixed the issue, but knew I hadn't. I had to follow the promps (almost) all the way to re-e-file without the fix just to gain access to my return to make the necessary adjustment.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax translates tax filing into easy steps Turbo Tax gives me specific steps to follow and explains what information is needed. It also provides helping hands when I really don't understand something about filing.
Date published: 2023-03-14
Rated 5 out of 5 by from Love using Turbo Tax Simple, easy; don't know why someone wouldn't use it.
Date published: 2023-03-14
Rated 5 out of 5 by from Aesome experience Absolutely love Turbo Tax very easy to use . It was a great experience
Date published: 2023-03-14
Rated 5 out of 5 by from Super Simple I've had great experiences working with TurboTax for several years. I will say, as a sole proprietor with no employees, I found that paying for extras last year, like On-Demand Tax Experts, was not really worth it for me. I didn't actually find them to be very helpful with the questions I had. In fact, I still ended up spending hours Googling things I didn't understand. If your self-employed taxes are relatively simple, just DIY! Basic TurboTax makes it really simple and straightforward. (That said, mine still took all day to prepare...)
Date published: 2023-03-14
Rated 5 out of 5 by from Great Tool! The system has always been really easy to utilize.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 546
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love turbotax This year's experience was quick and simple...the way it should be.
Date published: 2023-03-14
Rated 5 out of 5 by from good it was a very good experience. it was nice and simple.
Date published: 2023-03-14
Rated 2 out of 5 by from review process sucks For most part it seems straightforward unless there is a review. the review process should take you back to your entry not the actual file going to the IRS.
Date published: 2023-03-14
Rated 4 out of 5 by from turbo It was great. A little bit confusing sometimes but great none the less
Date published: 2023-03-14
Rated 2 out of 5 by from Not impressed... Strictly app/web experience. Not as thorough as another service I've always used. That company sucks, but they've got a really good online DIY tax prep platform... Never had an e- file rejected before. This was my first, and for something so silly! It took several rounds of clicking through the app just to figure out how to correct the issue because the app kept saying that I already fixed the issue, but knew I hadn't. I had to follow the promps (almost) all the way to re-e-file without the fix just to gain access to my return to make the necessary adjustment.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax translates tax filing into easy steps Turbo Tax gives me specific steps to follow and explains what information is needed. It also provides helping hands when I really don't understand something about filing.
Date published: 2023-03-14
Rated 5 out of 5 by from Love using Turbo Tax Simple, easy; don't know why someone wouldn't use it.
Date published: 2023-03-14
Rated 5 out of 5 by from Aesome experience Absolutely love Turbo Tax very easy to use . It was a great experience
Date published: 2023-03-14
Rated 5 out of 5 by from Super Simple I've had great experiences working with TurboTax for several years. I will say, as a sole proprietor with no employees, I found that paying for extras last year, like On-Demand Tax Experts, was not really worth it for me. I didn't actually find them to be very helpful with the questions I had. In fact, I still ended up spending hours Googling things I didn't understand. If your self-employed taxes are relatively simple, just DIY! Basic TurboTax makes it really simple and straightforward. (That said, mine still took all day to prepare...)
Date published: 2023-03-14
Rated 5 out of 5 by from Great Tool! The system has always been really easy to utilize.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 546