TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 4 out of 5 by from Glad when it's over! Worksheets don't allow user to return to previous screen. Recurring attempts to upgrade TurboTax are bothersome.
Date published: 2023-03-24
Rated 3 out of 5 by from Losing People The fees for a program that is advertised for free or cheap is not great for starters. Why does it cost me $39 to pay Turbotax with my refund, that is messed up. Already charging $119 here, and $56 there that we cannot say no to unless we STOP using YOUR program. Which at this rate... next year I am shopping around. Better have your game back by then people are migrating away from Turbotax! Easy to use sure, explains it all that is fabulous, but charging ridiculous fees and extra ones just because is wrong. After 10+ years.... I am going to go look at other companies who are less greedy like Progressive Insurance is...sad. No more recommending you all. Just cost more and more each year for a DIGITAL service. Get real its OUR tax money NOT yours.
Date published: 2023-03-24
Rated 3 out of 5 by from This year I had a lot of issues with TurboTax I have used Turbo Tax for several years and it's always been easy and efficient. This year was not. I had issues with 1099's for brokerage account transactions that were quite trying to sort out
Date published: 2023-03-24
Rated 5 out of 5 by from This year was even better than previous years Everythig is so well explained that there are never questions as to what goes were and what.
Date published: 2023-03-24
Rated 5 out of 5 by from turbo tax is the only one for us the bottom line is that at my age I need to keep it simple, and the way that the program works by asking questions is perfect for me. this is the only produce like this i will ever use for our taxes
Date published: 2023-03-24
Rated 3 out of 5 by from TT is good Downloading info. from institutions made life easy. MAJOR UPSET WAS THE INABILITY TO PRINT SPECIFIC FORMS. I could only print in blocks of 75 pages.
Date published: 2023-03-24
Rated 5 out of 5 by from 2022 Turbo Tax Review! It went smoothly and quicker than ever. Double and triple checks everything!
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax was just what I needed Perfect fit for my taxes. I have been using TurboTax for several years now and plan on continuing with it for 2023.
Date published: 2023-03-24
Rated 5 out of 5 by from Very user friendly It was a good experience user friendly and easy to understand
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is Amazing Easy, efficient, highly recommended! Everyone file with them.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 539
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Glad when it's over! Worksheets don't allow user to return to previous screen. Recurring attempts to upgrade TurboTax are bothersome.
Date published: 2023-03-24
Rated 3 out of 5 by from Losing People The fees for a program that is advertised for free or cheap is not great for starters. Why does it cost me $39 to pay Turbotax with my refund, that is messed up. Already charging $119 here, and $56 there that we cannot say no to unless we STOP using YOUR program. Which at this rate... next year I am shopping around. Better have your game back by then people are migrating away from Turbotax! Easy to use sure, explains it all that is fabulous, but charging ridiculous fees and extra ones just because is wrong. After 10+ years.... I am going to go look at other companies who are less greedy like Progressive Insurance is...sad. No more recommending you all. Just cost more and more each year for a DIGITAL service. Get real its OUR tax money NOT yours.
Date published: 2023-03-24
Rated 3 out of 5 by from This year I had a lot of issues with TurboTax I have used Turbo Tax for several years and it's always been easy and efficient. This year was not. I had issues with 1099's for brokerage account transactions that were quite trying to sort out
Date published: 2023-03-24
Rated 5 out of 5 by from This year was even better than previous years Everythig is so well explained that there are never questions as to what goes were and what.
Date published: 2023-03-24
Rated 5 out of 5 by from turbo tax is the only one for us the bottom line is that at my age I need to keep it simple, and the way that the program works by asking questions is perfect for me. this is the only produce like this i will ever use for our taxes
Date published: 2023-03-24
Rated 3 out of 5 by from TT is good Downloading info. from institutions made life easy. MAJOR UPSET WAS THE INABILITY TO PRINT SPECIFIC FORMS. I could only print in blocks of 75 pages.
Date published: 2023-03-24
Rated 5 out of 5 by from 2022 Turbo Tax Review! It went smoothly and quicker than ever. Double and triple checks everything!
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax was just what I needed Perfect fit for my taxes. I have been using TurboTax for several years now and plan on continuing with it for 2023.
Date published: 2023-03-24
Rated 5 out of 5 by from Very user friendly It was a good experience user friendly and easy to understand
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is Amazing Easy, efficient, highly recommended! Everyone file with them.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 539