TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Turbo Tax Turbo tax makes it so easy to prepare your taxes,Thanks
Date published: 2023-03-17
Rated 5 out of 5 by from Excelent value over a tax prep office. I know what to save for documentation. Just fill in the blanks.
Date published: 2023-03-17
Rated 5 out of 5 by from I like turbo tax very much!, My return got rejected, and I talked to Jeannette and John( different days) they were very helpful and kind. I really appreciated their patience!,
Date published: 2023-03-17
Rated 2 out of 5 by from Had some problems! Went through the whole process , notified by turbotax that every thing was fine, I indicated to go ahead and file, response was "Taxes have been filed" . Turns out they were not filed !! Finally (after much research), was able to talk to a young lady (who was very nice) and suggested I start over. I did and hopefully it is successful !!!
Date published: 2023-03-17
Rated 1 out of 5 by from Same Old It always takes longer than estimated and ends up costing much more
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax very good when one has a small business I used Turbo Tax because I had a small freelance design business. I'm now retired. It was very helpful navigating the information needed for a small home office.
Date published: 2023-03-17
Rated 5 out of 5 by from It was very pleasant experience Yes, I had an excellent and very patient lady who went through step by step procedures to complete my return.
Date published: 2023-03-17
Rated 5 out of 5 by from A simple thanks Always a good experience. Appreciate being able to do the taxes myself and save the money. Could not do it without the support.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax taught me how to do taxes It can be daunting doing taxes for the first time or running into a life event that changes how you need to file -- turbotax makes it so easy to figure out what information you need and give you confidence in tackling new situations. I have peace of mind that my taxes are accurate and that I got my maximum return value
Date published: 2023-03-17
Rated 3 out of 5 by from Great on Federal - poor on state return TurboTax, as usual, is great on the Federal return. Makes life very easy. Unfortunately, as before, it lacks greatly on the state return. TurboTax points out where there may be differences between Federal and State filing needs, but offers no information that is useful to figure out what to do. Have to pull state instructions manually, read through them, and make a best-guess. Really need to step-up the state tax guidance.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 533
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Turbo tax makes it so easy to prepare your taxes,Thanks
Date published: 2023-03-17
Rated 5 out of 5 by from Excelent value over a tax prep office. I know what to save for documentation. Just fill in the blanks.
Date published: 2023-03-17
Rated 5 out of 5 by from I like turbo tax very much!, My return got rejected, and I talked to Jeannette and John( different days) they were very helpful and kind. I really appreciated their patience!,
Date published: 2023-03-17
Rated 2 out of 5 by from Had some problems! Went through the whole process , notified by turbotax that every thing was fine, I indicated to go ahead and file, response was "Taxes have been filed" . Turns out they were not filed !! Finally (after much research), was able to talk to a young lady (who was very nice) and suggested I start over. I did and hopefully it is successful !!!
Date published: 2023-03-17
Rated 1 out of 5 by from Same Old It always takes longer than estimated and ends up costing much more
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax very good when one has a small business I used Turbo Tax because I had a small freelance design business. I'm now retired. It was very helpful navigating the information needed for a small home office.
Date published: 2023-03-17
Rated 5 out of 5 by from It was very pleasant experience Yes, I had an excellent and very patient lady who went through step by step procedures to complete my return.
Date published: 2023-03-17
Rated 5 out of 5 by from A simple thanks Always a good experience. Appreciate being able to do the taxes myself and save the money. Could not do it without the support.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax taught me how to do taxes It can be daunting doing taxes for the first time or running into a life event that changes how you need to file -- turbotax makes it so easy to figure out what information you need and give you confidence in tackling new situations. I have peace of mind that my taxes are accurate and that I got my maximum return value
Date published: 2023-03-17
Rated 3 out of 5 by from Great on Federal - poor on state return TurboTax, as usual, is great on the Federal return. Makes life very easy. Unfortunately, as before, it lacks greatly on the state return. TurboTax points out where there may be differences between Federal and State filing needs, but offers no information that is useful to figure out what to do. Have to pull state instructions manually, read through them, and make a best-guess. Really need to step-up the state tax guidance.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 533