TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 4 out of 5 by from Easy to use, for the most part I've used this service for years. I'm a bookkeeper, so I have a bit more experience than perhaps the average user. I hit snags sometimes, and I can usually work through them. But the average person may be intimidated by those snags and bail. I've never had to use the extra help offered through Intuit accountants - but I would if my situation becomes more complex. For example, in the near future I'll be purchasing property, getting life insurance and other investments. So I may need to go the traditional route of having my taxes done, just to be safe.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is just what I need when Tax time comes! I always had a good experience with TurboTax. This year however the Turbotax mixed the SSN of my dependents. I had to do corrections. Other than that I think it was straightforward and painless. I highly recommend TurboTax.
Date published: 2023-03-18
Rated 3 out of 5 by from Last Year With Turbo Tax Unfortunately this will be my last year with Turbo Tax. I can go to a local office and get 1 on 1 help for cheaper. Not quite as convenient, but your prices are getting silly.
Date published: 2023-03-18
Rated 5 out of 5 by from Good help! I paid for the Turbo Tax expert help option - very quick and easy to use. The cost is a bit high but I am sure it is for good measure. I had a great experience, thank you Turbo Tax!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is FABULOUS! Made our personal and sole proprietorship filings for Federal and State super easy.
Date published: 2023-03-18
Rated 5 out of 5 by from This was alright... Really, really, Really, really, Really, really, Really, really, Really, really, Time consuming
Date published: 2023-03-18
Rated 3 out of 5 by from It was good Fast and easy and easy to follow along. Was able to follow along with all the questions.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is very easy to use I enjoy the ease of importing the require documents and not having to enter the information
Date published: 2023-03-18
Rated 5 out of 5 by from Easy and fast Very accurate and safe. Had to do an amendment and it was very easy.
Date published: 2023-03-18
Rated 4 out of 5 by from TurboTax easy to use I have been using TurboTax for the past 10 years...it's easy to use but seems to growing more expensive with each subsequent year
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 519
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use, for the most part I've used this service for years. I'm a bookkeeper, so I have a bit more experience than perhaps the average user. I hit snags sometimes, and I can usually work through them. But the average person may be intimidated by those snags and bail. I've never had to use the extra help offered through Intuit accountants - but I would if my situation becomes more complex. For example, in the near future I'll be purchasing property, getting life insurance and other investments. So I may need to go the traditional route of having my taxes done, just to be safe.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is just what I need when Tax time comes! I always had a good experience with TurboTax. This year however the Turbotax mixed the SSN of my dependents. I had to do corrections. Other than that I think it was straightforward and painless. I highly recommend TurboTax.
Date published: 2023-03-18
Rated 3 out of 5 by from Last Year With Turbo Tax Unfortunately this will be my last year with Turbo Tax. I can go to a local office and get 1 on 1 help for cheaper. Not quite as convenient, but your prices are getting silly.
Date published: 2023-03-18
Rated 5 out of 5 by from Good help! I paid for the Turbo Tax expert help option - very quick and easy to use. The cost is a bit high but I am sure it is for good measure. I had a great experience, thank you Turbo Tax!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is FABULOUS! Made our personal and sole proprietorship filings for Federal and State super easy.
Date published: 2023-03-18
Rated 5 out of 5 by from This was alright... Really, really, Really, really, Really, really, Really, really, Really, really, Time consuming
Date published: 2023-03-18
Rated 3 out of 5 by from It was good Fast and easy and easy to follow along. Was able to follow along with all the questions.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is very easy to use I enjoy the ease of importing the require documents and not having to enter the information
Date published: 2023-03-18
Rated 5 out of 5 by from Easy and fast Very accurate and safe. Had to do an amendment and it was very easy.
Date published: 2023-03-18
Rated 4 out of 5 by from TurboTax easy to use I have been using TurboTax for the past 10 years...it's easy to use but seems to growing more expensive with each subsequent year
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 519