TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 3 out of 5 by from Not as easy as last year I had a heck of a time to find an easy answer to "how to apply 2022 refund to 2023 estimate" It sent me in circles and your responses and "support" were not helpful.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Makes Complicated Taxes Simple I have used TurboTax for the past 8 years. The import is accurate and makes a dreaded task tolerable.
Date published: 2023-03-19
Rated 5 out of 5 by from Wonderful Great support and easy process. Will continue to use its services.
Date published: 2023-03-19
Rated 2 out of 5 by from It's changed. and not for the better! From the log in process thru the print options that don't work as advertised, Turbo Tax took a HUGE step backwards for 2022 tax returns. I was shocked at how much it deteriorated from prior years use!!! Even the submission of this review requiring a nickname?? Seriously??? WHY???
Date published: 2023-03-19
Rated 5 out of 5 by from Like an old Friend Have used Turbo Tax for years. It's like an old friend.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is on it no doubt So helpful with every misunderstanding and always there for you when you need them to pop right in
Date published: 2023-03-19
Rated 4 out of 5 by from hard to file You make it next to impossible to file free federal and mail state. I ahve a problem with paying to make it easier for the state IRS.
Date published: 2023-03-19
Rated 1 out of 5 by from It's not free I paid over $200 when it said it was free. I only agreed to it because I didn't want to have to redo everything all over again on another website. In the future, I wouldn't use TurboTax again.
Date published: 2023-03-19
Rated 5 out of 5 by from Great for Small Business! Fast and easy process that kept me feeling certain the whole time.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy and Awesome to Use Turbo Tax is an awesome tax software. It is easy and awesome to use. I highly recommend it.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 496
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not as easy as last year I had a heck of a time to find an easy answer to "how to apply 2022 refund to 2023 estimate" It sent me in circles and your responses and "support" were not helpful.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Makes Complicated Taxes Simple I have used TurboTax for the past 8 years. The import is accurate and makes a dreaded task tolerable.
Date published: 2023-03-19
Rated 5 out of 5 by from Wonderful Great support and easy process. Will continue to use its services.
Date published: 2023-03-19
Rated 2 out of 5 by from It's changed. and not for the better! From the log in process thru the print options that don't work as advertised, Turbo Tax took a HUGE step backwards for 2022 tax returns. I was shocked at how much it deteriorated from prior years use!!! Even the submission of this review requiring a nickname?? Seriously??? WHY???
Date published: 2023-03-19
Rated 5 out of 5 by from Like an old Friend Have used Turbo Tax for years. It's like an old friend.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is on it no doubt So helpful with every misunderstanding and always there for you when you need them to pop right in
Date published: 2023-03-19
Rated 4 out of 5 by from hard to file You make it next to impossible to file free federal and mail state. I ahve a problem with paying to make it easier for the state IRS.
Date published: 2023-03-19
Rated 1 out of 5 by from It's not free I paid over $200 when it said it was free. I only agreed to it because I didn't want to have to redo everything all over again on another website. In the future, I wouldn't use TurboTax again.
Date published: 2023-03-19
Rated 5 out of 5 by from Great for Small Business! Fast and easy process that kept me feeling certain the whole time.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy and Awesome to Use Turbo Tax is an awesome tax software. It is easy and awesome to use. I highly recommend it.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 496