TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from I actually look forward to doing my taxes! I have been doing our family's taxes ever since a private preparer made a huge error costing us quite a bit of money. Never again! The step by step process makes it easy to prepare everything and assures me that I have the proper deductions. I enjoy the process!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Great I was very satisfied with my Turbo Tax experience. The customer service representatives were knowledgeable and professional. They were very kind and friendly. I experienced some technical difficulties with a certain section of the process, but they figured it out for me.
Date published: 2023-03-27
Rated 1 out of 5 by from Too Expensive Too expensive to file taxes even with the basic package
Date published: 2023-03-27
Rated 2 out of 5 by from prices is out of hand the prices is getting to high i will be switching next year
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Max Twas great. Ill do it next year too. The rest of this text was to fill the text limit
Date published: 2023-03-27
Rated 1 out of 5 by from I can't believe I have to pay to do taxes I wasn't able to edit my forms directly UNLESS I had the download/software version. So I bought that AFTER I already paid to submit the taxes online BECAUSE the online version assigned a form I didn't need which created an endless loop of trying to edit two f'ing fields. I will be looking for a different software solution next year. Waste of time and money.
Date published: 2023-03-27
Rated 4 out of 5 by from Somewhat confusing Kept getting stuck on investment page. If it wasn't for the help I received i still would be stuck.
Date published: 2023-03-27
Rated 2 out of 5 by from Too much Its getting too expensive, I will probably start taking my taxes to a professional for the same price.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax Review Great service I love how intuitive and smart this system operates!
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is wonderful I love using TurboTax. It is very efficient to use. I love that all of my previous information and filing document are located in my profile so they are easily accessible.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 485
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I actually look forward to doing my taxes! I have been doing our family's taxes ever since a private preparer made a huge error costing us quite a bit of money. Never again! The step by step process makes it easy to prepare everything and assures me that I have the proper deductions. I enjoy the process!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Great I was very satisfied with my Turbo Tax experience. The customer service representatives were knowledgeable and professional. They were very kind and friendly. I experienced some technical difficulties with a certain section of the process, but they figured it out for me.
Date published: 2023-03-27
Rated 1 out of 5 by from Too Expensive Too expensive to file taxes even with the basic package
Date published: 2023-03-27
Rated 2 out of 5 by from prices is out of hand the prices is getting to high i will be switching next year
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Max Twas great. Ill do it next year too. The rest of this text was to fill the text limit
Date published: 2023-03-27
Rated 1 out of 5 by from I can't believe I have to pay to do taxes I wasn't able to edit my forms directly UNLESS I had the download/software version. So I bought that AFTER I already paid to submit the taxes online BECAUSE the online version assigned a form I didn't need which created an endless loop of trying to edit two f'ing fields. I will be looking for a different software solution next year. Waste of time and money.
Date published: 2023-03-27
Rated 4 out of 5 by from Somewhat confusing Kept getting stuck on investment page. If it wasn't for the help I received i still would be stuck.
Date published: 2023-03-27
Rated 2 out of 5 by from Too much Its getting too expensive, I will probably start taking my taxes to a professional for the same price.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax Review Great service I love how intuitive and smart this system operates!
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is wonderful I love using TurboTax. It is very efficient to use. I love that all of my previous information and filing document are located in my profile so they are easily accessible.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 485