TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from TurboTax is the BEST!!! Very Friendly to use and love the spot checks and help with all of out tax return needs.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy and Quick! I have been using TurboTax for years and they have always had an easy process to get my max to return each year. Also, make it easy to fill in my deductions.
Date published: 2023-03-16
Rated 3 out of 5 by from Worked Great until it was time to file Everything was giong well, until the final filing process. The review indicated there were items that needed further info or review, but no specifics were provided, and the program would not file electronically without the unidentified items being addressed. Very frustrating!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Is Excellent! Turbo Tax software is a very useful tool to prepare taxes. I have been using Turbo Tax for over 10 years to enter and file my taxes and I have never had a problem. I highly recommend the software.
Date published: 2023-03-16
Rated 4 out of 5 by from Makes it easier, but it's more pricey every year I like using TurboTax every year because a lot of my information is already stored, and I do not have to start from scratch. The only thing I feel is a downfall is that it is more expensive yearly.
Date published: 2023-03-16
Rated 5 out of 5 by from Pretty Simple The Turbo Tax Expert I worked with was extremely helpful. The only thing I would suggest changing is making it seem like your experts are all CPA's with an average of 12 years experience.
Date published: 2023-03-16
Rated 5 out of 5 by from This process was so easy and FAST!!! This was the fastest I've ever filed taxes thanks to TurboTax. Ana was amazing, she answered all of my questions and did a great job!
Date published: 2023-03-16
Rated 1 out of 5 by from Not as happy as last year The forms that came up when I needed to complete a NYC Corporate return (NYC 3) did not appear as part of the download. I spent hours trying to work around this. Eventually, I found those forms -incorrectly assigned- under the NYC S-Corp module. I had to complete manually information that was expected to be pre-loaded. In addition, while the check before submitting the tax returns showed no errors, during the printout process I'm seeing a note that indicates that there are errors in the report.
Date published: 2023-03-16
Rated 1 out of 5 by from Lied about discount I received an email telling me that if I finished my taxes using turbo tax, I’d receive 20% off. I followed the prompts and never received the discount. Won’t use again
Date published: 2023-03-16
Rated 5 out of 5 by from Wish I would have filed sooner! I have my own business and put off filing taxes. Wish I would have filed sooner because adding my business checking account made it pretty painless.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 480
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the BEST!!! Very Friendly to use and love the spot checks and help with all of out tax return needs.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy and Quick! I have been using TurboTax for years and they have always had an easy process to get my max to return each year. Also, make it easy to fill in my deductions.
Date published: 2023-03-16
Rated 3 out of 5 by from Worked Great until it was time to file Everything was giong well, until the final filing process. The review indicated there were items that needed further info or review, but no specifics were provided, and the program would not file electronically without the unidentified items being addressed. Very frustrating!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Is Excellent! Turbo Tax software is a very useful tool to prepare taxes. I have been using Turbo Tax for over 10 years to enter and file my taxes and I have never had a problem. I highly recommend the software.
Date published: 2023-03-16
Rated 4 out of 5 by from Makes it easier, but it's more pricey every year I like using TurboTax every year because a lot of my information is already stored, and I do not have to start from scratch. The only thing I feel is a downfall is that it is more expensive yearly.
Date published: 2023-03-16
Rated 5 out of 5 by from Pretty Simple The Turbo Tax Expert I worked with was extremely helpful. The only thing I would suggest changing is making it seem like your experts are all CPA's with an average of 12 years experience.
Date published: 2023-03-16
Rated 5 out of 5 by from This process was so easy and FAST!!! This was the fastest I've ever filed taxes thanks to TurboTax. Ana was amazing, she answered all of my questions and did a great job!
Date published: 2023-03-16
Rated 1 out of 5 by from Not as happy as last year The forms that came up when I needed to complete a NYC Corporate return (NYC 3) did not appear as part of the download. I spent hours trying to work around this. Eventually, I found those forms -incorrectly assigned- under the NYC S-Corp module. I had to complete manually information that was expected to be pre-loaded. In addition, while the check before submitting the tax returns showed no errors, during the printout process I'm seeing a note that indicates that there are errors in the report.
Date published: 2023-03-16
Rated 1 out of 5 by from Lied about discount I received an email telling me that if I finished my taxes using turbo tax, I’d receive 20% off. I followed the prompts and never received the discount. Won’t use again
Date published: 2023-03-16
Rated 5 out of 5 by from Wish I would have filed sooner! I have my own business and put off filing taxes. Wish I would have filed sooner because adding my business checking account made it pretty painless.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 480