TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 2 out of 5 by from Now a "former" FAN of TurboTax I paid $82 for Turbotax Premier for use on my iMac, plus $37 for an additional state. But I couldn't enter all my info into this version, especially data about the sale of an inherited house (1099S form). So, I switched to Turbotax online, which worked better--however, I spent an additional $306. I paid for the MAX benefits but chose not to allow a third party access to our secure data, such as our SSNs. Then, Turbotax gave a rude message about "you've paid for it, don't lose it". How about explaining the third party access in advance of the purchase. So, I'd like $69 refunded for the MAX, $82 refunded for the desktop version of Premier, and $37 for the additional state. Gotta look for that Costco receipt! Not my best experience with TurboTax. (BTW, we took our father's estate taxes to HR Block this year.)
Date published: 2023-03-25
Rated 5 out of 5 by from Taxes made Easy! I have used Turbo Tax for many years, first when I was working and now as a retiree. Always easy, thorough and fast. Each section covers specific situations by offering pertinent questions and suggestions. I am a long lasting and continued Turbo Tax user!
Date published: 2023-03-25
Rated 3 out of 5 by from IT WAS EASY The steps were simple and easy and the help along the way was a big help.
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and Easy Because I filed with Turbo Tax last year and had minimal life changes it made filing quick and easy as they already had most of my information from last year.
Date published: 2023-03-25
Rated 5 out of 5 by from Great accountants Each time I called they were knowledgeable of each question and solved the problem
Date published: 2023-03-25
Rated 5 out of 5 by from Always trusted Turbo Tax Turbo Tax makes taxes easy. I appreciate their easy prompts, helpful tips, and clear directions. One of the best features is the ease of coming back to a section if needed!
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and easy to use! TurboTax gave me the tools I needed to quickly complete my taxes. My questions were answered in detail which helped me choose the best options for my specific situation.
Date published: 2023-03-25
Rated 4 out of 5 by from Downgrade Options I really enjoy using turbotax, that being said.. I really wish you guys had a downgrade plan option available, without having to clear and start over. I spent hours trying to downgrade my plan because i realized it had bumped me into one I didn't need. It was taking all of the little return I was getting back.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbotax is awesome. Turbotax is an grate software, it is consumer friendly and provides helpful pop links to guide you from the beginning to the end.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is the best! I've been using it for years! I trust the accuracy and support 100% and would highly recommend it! It's so worth it!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 470
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Now a "former" FAN of TurboTax I paid $82 for Turbotax Premier for use on my iMac, plus $37 for an additional state. But I couldn't enter all my info into this version, especially data about the sale of an inherited house (1099S form). So, I switched to Turbotax online, which worked better--however, I spent an additional $306. I paid for the MAX benefits but chose not to allow a third party access to our secure data, such as our SSNs. Then, Turbotax gave a rude message about "you've paid for it, don't lose it". How about explaining the third party access in advance of the purchase. So, I'd like $69 refunded for the MAX, $82 refunded for the desktop version of Premier, and $37 for the additional state. Gotta look for that Costco receipt! Not my best experience with TurboTax. (BTW, we took our father's estate taxes to HR Block this year.)
Date published: 2023-03-25
Rated 5 out of 5 by from Taxes made Easy! I have used Turbo Tax for many years, first when I was working and now as a retiree. Always easy, thorough and fast. Each section covers specific situations by offering pertinent questions and suggestions. I am a long lasting and continued Turbo Tax user!
Date published: 2023-03-25
Rated 3 out of 5 by from IT WAS EASY The steps were simple and easy and the help along the way was a big help.
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and Easy Because I filed with Turbo Tax last year and had minimal life changes it made filing quick and easy as they already had most of my information from last year.
Date published: 2023-03-25
Rated 5 out of 5 by from Great accountants Each time I called they were knowledgeable of each question and solved the problem
Date published: 2023-03-25
Rated 5 out of 5 by from Always trusted Turbo Tax Turbo Tax makes taxes easy. I appreciate their easy prompts, helpful tips, and clear directions. One of the best features is the ease of coming back to a section if needed!
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and easy to use! TurboTax gave me the tools I needed to quickly complete my taxes. My questions were answered in detail which helped me choose the best options for my specific situation.
Date published: 2023-03-25
Rated 4 out of 5 by from Downgrade Options I really enjoy using turbotax, that being said.. I really wish you guys had a downgrade plan option available, without having to clear and start over. I spent hours trying to downgrade my plan because i realized it had bumped me into one I didn't need. It was taking all of the little return I was getting back.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbotax is awesome. Turbotax is an grate software, it is consumer friendly and provides helpful pop links to guide you from the beginning to the end.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is the best! I've been using it for years! I trust the accuracy and support 100% and would highly recommend it! It's so worth it!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 470