TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Turbo Tax Review Easy to understand, navigate, and make changes or corrections.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax Free Edition is Awesome!!! Used the Free Edition to file 16 yr old child's tax withholdings and it was easy and support team (Evelyn) was outstanding to work with. Highly recommended.
Date published: 2023-03-20
Rated 5 out of 5 by from Great quick and efficient Quick and easy. Very easy to navigate and accuracy is amazing.
Date published: 2023-03-20
Rated 2 out of 5 by from Hidden fees are unethical I made an extremely small amount of money from stocks, and Turbotax allowed me to file my entire return before informing me at the very end that I needed to upgrade to file in entirety. They quotes $120 for the upgrade, and then after taking my credit card information, charged me over $250 by including additional fees for each state. I am frustrated and discouraged by the lack of transparency and "gotcha" nature of the hiddens costs.
Date published: 2023-03-20
Rated 5 out of 5 by from Love using Turbo Tax! Quick and easy way to file! Super easy and affordable!
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Super easy Would recommend to anyone went fast!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Simple, even for me It was simple and fairly quick once I understood some simple things. I made it harder than it really was.
Date published: 2023-03-20
Rated 5 out of 5 by from Would not use anything else As a long time user I can not find any reason to switch. TurboTax makes it so easy even with complicated returns due to the partnering with so many financial institutions.
Date published: 2023-03-20
Rated 5 out of 5 by from Rejected! I was rejected on Fedrral and they fixed it for me!
Date published: 2023-03-20
Rated 1 out of 5 by from Not Satisfied This year filing with TurboTax was more complicated then ever before. Questioned going to a specialist the whole time I was filing my taxes. Pretty sure I did something wrong and I will end up at a specialist regardless.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 465
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Review Easy to understand, navigate, and make changes or corrections.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax Free Edition is Awesome!!! Used the Free Edition to file 16 yr old child's tax withholdings and it was easy and support team (Evelyn) was outstanding to work with. Highly recommended.
Date published: 2023-03-20
Rated 5 out of 5 by from Great quick and efficient Quick and easy. Very easy to navigate and accuracy is amazing.
Date published: 2023-03-20
Rated 2 out of 5 by from Hidden fees are unethical I made an extremely small amount of money from stocks, and Turbotax allowed me to file my entire return before informing me at the very end that I needed to upgrade to file in entirety. They quotes $120 for the upgrade, and then after taking my credit card information, charged me over $250 by including additional fees for each state. I am frustrated and discouraged by the lack of transparency and "gotcha" nature of the hiddens costs.
Date published: 2023-03-20
Rated 5 out of 5 by from Love using Turbo Tax! Quick and easy way to file! Super easy and affordable!
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Super easy Would recommend to anyone went fast!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Simple, even for me It was simple and fairly quick once I understood some simple things. I made it harder than it really was.
Date published: 2023-03-20
Rated 5 out of 5 by from Would not use anything else As a long time user I can not find any reason to switch. TurboTax makes it so easy even with complicated returns due to the partnering with so many financial institutions.
Date published: 2023-03-20
Rated 5 out of 5 by from Rejected! I was rejected on Fedrral and they fixed it for me!
Date published: 2023-03-20
Rated 1 out of 5 by from Not Satisfied This year filing with TurboTax was more complicated then ever before. Questioned going to a specialist the whole time I was filing my taxes. Pretty sure I did something wrong and I will end up at a specialist regardless.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 465