TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Awesome Turbo Tax easy to use. It also is very easy to follow.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbotax is good I have used this software for some 20 plus years. Hopefully you can figure out why I am unable to log into my account.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is easy to use Turbo Tax did not overwhelm me with nonessential Information that did not pertain to me. This made it easy to follow and quick to finish.
Date published: 2023-03-26
Rated 5 out of 5 by from TURBO TAX This my first-time using TurboTax. I would highly recommend this program for any who decides to do this on their own. It's very easy to follow along and if you ever need help, the expert it a chat away!
Date published: 2023-03-26
Rated 2 out of 5 by from It is not easy, so many glitches. I had problem with solar and wind credit carryover, which I have none to declare. I have to call customer service in the end to fix the problem, after 2 days of trying to solve the problem, such a big hassle.
Date published: 2023-03-26
Rated 5 out of 5 by from Amazingly fast and accurate! Lived in 3 states last year and was able to access the two W-2s I didn't receive in the mail, and received great chat customer service to help me through a minor error and filed within an hour!
Date published: 2023-03-26
Rated 4 out of 5 by from A few things need fixing to be perfect 1) I found it impossible to enter gains and losses from Crypto, despite checking "yes" and then following guidelines from TurboTax web site - doesn't ever work. 2) Can't e-file without the government "IP PIN", and then went through the whole e-file again - no place to enter the "IP PIN".
Date published: 2023-03-26
Rated 3 out of 5 by from 1099 C FORGIVENESS OF DEBT EXEMPTIONS! YOU NEED TO MAKE IT CLEAR WHEN PEOPLE FILE FORGIVENESS OF DEBT FORMS THAT THERE ARE EXEMPTIONS ..AND THE FORMS THAT ENABLE THOSE EXEMPTIONS NEED TO BE PROMPTED AS APPLICABLE. AS AN EXAMPLE THE STATEMENT OF INSOLVENCY FORM FOR PEOPLE WHO OWE MORE THAN THEY HAVE SHOULD BE PROMPTED AFTER FURTHER QUESTIONING
Date published: 2023-03-26
Rated 5 out of 5 by from Great Program! Easy to use and easy to navigate. The live chat was very good and they were helpful!
Date published: 2023-03-26
Rated 5 out of 5 by from AWESOME & EASY It is so easy to use. They ask all the questions that I needed to complete my taxes. Even questions that I didn't even know that I need to ask.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 453
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Turbo Tax easy to use. It also is very easy to follow.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbotax is good I have used this software for some 20 plus years. Hopefully you can figure out why I am unable to log into my account.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is easy to use Turbo Tax did not overwhelm me with nonessential Information that did not pertain to me. This made it easy to follow and quick to finish.
Date published: 2023-03-26
Rated 5 out of 5 by from TURBO TAX This my first-time using TurboTax. I would highly recommend this program for any who decides to do this on their own. It's very easy to follow along and if you ever need help, the expert it a chat away!
Date published: 2023-03-26
Rated 2 out of 5 by from It is not easy, so many glitches. I had problem with solar and wind credit carryover, which I have none to declare. I have to call customer service in the end to fix the problem, after 2 days of trying to solve the problem, such a big hassle.
Date published: 2023-03-26
Rated 5 out of 5 by from Amazingly fast and accurate! Lived in 3 states last year and was able to access the two W-2s I didn't receive in the mail, and received great chat customer service to help me through a minor error and filed within an hour!
Date published: 2023-03-26
Rated 4 out of 5 by from A few things need fixing to be perfect 1) I found it impossible to enter gains and losses from Crypto, despite checking "yes" and then following guidelines from TurboTax web site - doesn't ever work. 2) Can't e-file without the government "IP PIN", and then went through the whole e-file again - no place to enter the "IP PIN".
Date published: 2023-03-26
Rated 3 out of 5 by from 1099 C FORGIVENESS OF DEBT EXEMPTIONS! YOU NEED TO MAKE IT CLEAR WHEN PEOPLE FILE FORGIVENESS OF DEBT FORMS THAT THERE ARE EXEMPTIONS ..AND THE FORMS THAT ENABLE THOSE EXEMPTIONS NEED TO BE PROMPTED AS APPLICABLE. AS AN EXAMPLE THE STATEMENT OF INSOLVENCY FORM FOR PEOPLE WHO OWE MORE THAN THEY HAVE SHOULD BE PROMPTED AFTER FURTHER QUESTIONING
Date published: 2023-03-26
Rated 5 out of 5 by from Great Program! Easy to use and easy to navigate. The live chat was very good and they were helpful!
Date published: 2023-03-26
Rated 5 out of 5 by from AWESOME & EASY It is so easy to use. They ask all the questions that I needed to complete my taxes. Even questions that I didn't even know that I need to ask.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 453