TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Extremely User Friendly Took less than 2 hours, and we had a bunch of new things this year, including a solar panel system for our cabin! 30% Federal Rebate added to your Federal Return - can't beat that!!!
Date published: 2023-03-24
Rated 4 out of 5 by from Super easy! Filing through TurboTax is super easy! The only thing is I opted for the "premium" setting for Federal which was listed at $119. At the very end of the filing, Federal costed me $158 and State cost $59... It was unsettling. Just not sure over $200 is worth the ease for just a simple tax return.
Date published: 2023-03-24
Rated 5 out of 5 by from I have used turbo tax for 10 years Love turbo tax. never done me wrong yet. I will continue to use them.
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo Tax has flaws with E-file validation Turbo Tax has flaws with E-file validation. My E-file was rejected twice. 1st time: Turbo Tax solution was to to ask me to confirm my name and social security number. I confirmed and was rejected again. 2nd time: I looked at the print out and noticed my entire name was in the last name section and my SS was incorrect.
Date published: 2023-03-24
Rated 5 out of 5 by from turbotax is amazing turbotax is the best site to file my taxes this year
Date published: 2023-03-24
Rated 5 out of 5 by from Quick & Easy This is so much easier and quicker than other alternative methods of doing taxes. Very much appreciate the automatic reminders that it's time to do taxes and automatic download of previous year's information. The program is well organized , thorough and easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Alway fast and convenient!! I have been using Turbo Tax for over 15 years and it had always been the most convenient way for me to do my taxes. The self-pace setup is another positive aspect for me and my schedule.
Date published: 2023-03-24
Rated 5 out of 5 by from Great Easy and simple to use so I rate it with 5 stars. I hope everyone has the same experience. Just be sure to have all your forms in front of you to start.
Date published: 2023-03-24
Rated 4 out of 5 by from Problem paying to efile state return Using INTUIT to charge credit card to efile state would show a screen but the blue button/box for CONTINUE and PLACE ORDER were not shown on my laptop screen (they were an inch below the bottom of the viewable screen and INTUIT scroll function was not working to allow scrolling to the bottom of the screen! Otherwise Turbo Tax worked well!
Date published: 2023-03-24
Rated 4 out of 5 by from Once I got the hang of the new process it was very Again once I got the process down .it was easy to use and the comment section was very helpfull It explained alot about taxes.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 434
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Extremely User Friendly Took less than 2 hours, and we had a bunch of new things this year, including a solar panel system for our cabin! 30% Federal Rebate added to your Federal Return - can't beat that!!!
Date published: 2023-03-24
Rated 4 out of 5 by from Super easy! Filing through TurboTax is super easy! The only thing is I opted for the "premium" setting for Federal which was listed at $119. At the very end of the filing, Federal costed me $158 and State cost $59... It was unsettling. Just not sure over $200 is worth the ease for just a simple tax return.
Date published: 2023-03-24
Rated 5 out of 5 by from I have used turbo tax for 10 years Love turbo tax. never done me wrong yet. I will continue to use them.
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo Tax has flaws with E-file validation Turbo Tax has flaws with E-file validation. My E-file was rejected twice. 1st time: Turbo Tax solution was to to ask me to confirm my name and social security number. I confirmed and was rejected again. 2nd time: I looked at the print out and noticed my entire name was in the last name section and my SS was incorrect.
Date published: 2023-03-24
Rated 5 out of 5 by from turbotax is amazing turbotax is the best site to file my taxes this year
Date published: 2023-03-24
Rated 5 out of 5 by from Quick & Easy This is so much easier and quicker than other alternative methods of doing taxes. Very much appreciate the automatic reminders that it's time to do taxes and automatic download of previous year's information. The program is well organized , thorough and easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Alway fast and convenient!! I have been using Turbo Tax for over 15 years and it had always been the most convenient way for me to do my taxes. The self-pace setup is another positive aspect for me and my schedule.
Date published: 2023-03-24
Rated 5 out of 5 by from Great Easy and simple to use so I rate it with 5 stars. I hope everyone has the same experience. Just be sure to have all your forms in front of you to start.
Date published: 2023-03-24
Rated 4 out of 5 by from Problem paying to efile state return Using INTUIT to charge credit card to efile state would show a screen but the blue button/box for CONTINUE and PLACE ORDER were not shown on my laptop screen (they were an inch below the bottom of the viewable screen and INTUIT scroll function was not working to allow scrolling to the bottom of the screen! Otherwise Turbo Tax worked well!
Date published: 2023-03-24
Rated 4 out of 5 by from Once I got the hang of the new process it was very Again once I got the process down .it was easy to use and the comment section was very helpfull It explained alot about taxes.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 434