TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from So easy and clear to understand each step. Wow! This was our first year filing taxes using TurboTax and we will continue to do so in the future. They walk you step by step through everything, tell you exactly where to look on your W2 and other forms to make sure everything is correct, and if you were unsure why you needed to add that section there was a help button to explain more.
Date published: 2023-03-26
Rated 4 out of 5 by from Expensive but best for now It's expensive; however, it is easy to use and efficient.
Date published: 2023-03-26
Rated 4 out of 5 by from TurboTax saves me time TurboTax is very convenient to use, and saves me significant amount of time in putting together all the tax info from here and there.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax made my first tax experience great. Easy to use and step by step info that helps file your taxes in less than 2 hours.
Date published: 2023-03-26
Rated 1 out of 5 by from Extra fee on extra fee Between constant ads and surprise notifications that to receive my refunds I had to upgrade Turbotax knocks it out of the park with another awful experience
Date published: 2023-03-26
Rated 1 out of 5 by from Unsatisfied with the overall TurboTax experience. I thought I was getting FREE filing software. I did NOT! It cost me $119!!! Also, TurboTax charged me an extra $39 for electronic filing. I will NOT use Turbo Tax again!!!!!
Date published: 2023-03-26
Rated 5 out of 5 by from Great Product as always Turbo Tax is a bit more expensive, but I like filing my taxes and it asks great guiding questions
Date published: 2023-03-26
Rated 2 out of 5 by from Hidden Fees Cost me nearly 160$ to file "with convenience", will not be using again
Date published: 2023-03-26
Rated 3 out of 5 by from They don’t call!! Not too difficult to navigate but impossible to get help in a timely manner even tho I paid for “expert help
Date published: 2023-03-26
Rated 1 out of 5 by from ANNOYING WITH FEES MAKES YOU PAY TO USE THE BASIC SERVICE AND THEN CHARGES A FEE TO PAY YOUR BILL ONLINE
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 429
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy and clear to understand each step. Wow! This was our first year filing taxes using TurboTax and we will continue to do so in the future. They walk you step by step through everything, tell you exactly where to look on your W2 and other forms to make sure everything is correct, and if you were unsure why you needed to add that section there was a help button to explain more.
Date published: 2023-03-26
Rated 4 out of 5 by from Expensive but best for now It's expensive; however, it is easy to use and efficient.
Date published: 2023-03-26
Rated 4 out of 5 by from TurboTax saves me time TurboTax is very convenient to use, and saves me significant amount of time in putting together all the tax info from here and there.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax made my first tax experience great. Easy to use and step by step info that helps file your taxes in less than 2 hours.
Date published: 2023-03-26
Rated 1 out of 5 by from Extra fee on extra fee Between constant ads and surprise notifications that to receive my refunds I had to upgrade Turbotax knocks it out of the park with another awful experience
Date published: 2023-03-26
Rated 1 out of 5 by from Unsatisfied with the overall TurboTax experience. I thought I was getting FREE filing software. I did NOT! It cost me $119!!! Also, TurboTax charged me an extra $39 for electronic filing. I will NOT use Turbo Tax again!!!!!
Date published: 2023-03-26
Rated 5 out of 5 by from Great Product as always Turbo Tax is a bit more expensive, but I like filing my taxes and it asks great guiding questions
Date published: 2023-03-26
Rated 2 out of 5 by from Hidden Fees Cost me nearly 160$ to file "with convenience", will not be using again
Date published: 2023-03-26
Rated 3 out of 5 by from They don’t call!! Not too difficult to navigate but impossible to get help in a timely manner even tho I paid for “expert help
Date published: 2023-03-26
Rated 1 out of 5 by from ANNOYING WITH FEES MAKES YOU PAY TO USE THE BASIC SERVICE AND THEN CHARGES A FEE TO PAY YOUR BILL ONLINE
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 429