TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
KaylieandJake from
So easy and clear to understand each step.
Wow! This was our first year filing taxes using TurboTax and we will continue to do so in the future. They walk you step by step through everything, tell you exactly where to look on your W2 and other forms to make sure everything is correct, and if you were unsure why you needed to add that section there was a help button to explain more.
Date published: 2023-03-26
Rated 4 out of 5 by
thomasnk1993 from
Expensive but best for now
It's expensive; however, it is easy to use and efficient.
Date published: 2023-03-26
Rated 4 out of 5 by
carrot88 from
TurboTax saves me time
TurboTax is very convenient to use, and saves me significant amount of time in putting together all the tax info from here and there.
Date published: 2023-03-26
Rated 5 out of 5 by
Stella96 from
TurboTax made my first tax experience great.
Easy to use and step by step info that helps file your taxes in less than 2 hours.
Date published: 2023-03-26
Rated 1 out of 5 by
Not Using again 23 from
Extra fee on extra fee
Between constant ads and surprise notifications that to receive my refunds I had to upgrade Turbotax knocks it out of the park with another awful experience
Date published: 2023-03-26
Rated 1 out of 5 by
KelTin4481 from
Unsatisfied with the overall TurboTax experience.
I thought I was getting FREE filing software. I did NOT! It cost me $119!!! Also, TurboTax charged me an extra $39 for electronic filing. I will NOT use Turbo Tax again!!!!!
Date published: 2023-03-26
Rated 5 out of 5 by
DUDE LOVE from
Great Product as always
Turbo Tax is a bit more expensive, but I like filing my taxes and it asks great guiding questions
Date published: 2023-03-26
Rated 2 out of 5 by
Jon Doee from
Hidden Fees
Cost me nearly 160$ to file "with convenience", will not be using again
Date published: 2023-03-26
Rated 3 out of 5 by
No friggin way from
They don’t call!!
Not too difficult to navigate but impossible to get help in a timely manner even tho I paid for “expert help
Date published: 2023-03-26
Rated 1 out of 5 by
TCAREY1 from
ANNOYING WITH FEES
MAKES YOU PAY TO USE THE BASIC SERVICE AND THEN CHARGES A FEE TO PAY YOUR BILL ONLINE
All TurboTax® Offerings Reviews - Page 429
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KaylieandJake from
So easy and clear to understand each step.
Wow! This was our first year filing taxes using TurboTax and we will continue to do so in the future. They walk you step by step through everything, tell you exactly where to look on your W2 and other forms to make sure everything is correct, and if you were unsure why you needed to add that section there was a help button to explain more.
Date published: 2023-03-26
Rated 4 out of 5 by
thomasnk1993 from
Expensive but best for now
It's expensive; however, it is easy to use and efficient.
Date published: 2023-03-26
Rated 4 out of 5 by
carrot88 from
TurboTax saves me time
TurboTax is very convenient to use, and saves me significant amount of time in putting together all the tax info from here and there.
Date published: 2023-03-26
Rated 5 out of 5 by
Stella96 from
TurboTax made my first tax experience great.
Easy to use and step by step info that helps file your taxes in less than 2 hours.
Date published: 2023-03-26
Rated 1 out of 5 by
Not Using again 23 from
Extra fee on extra fee
Between constant ads and surprise notifications that to receive my refunds I had to upgrade Turbotax knocks it out of the park with another awful experience
Date published: 2023-03-26
Rated 1 out of 5 by
KelTin4481 from
Unsatisfied with the overall TurboTax experience.
I thought I was getting FREE filing software. I did NOT! It cost me $119!!! Also, TurboTax charged me an extra $39 for electronic filing. I will NOT use Turbo Tax again!!!!!
Date published: 2023-03-26
Rated 5 out of 5 by
DUDE LOVE from
Great Product as always
Turbo Tax is a bit more expensive, but I like filing my taxes and it asks great guiding questions
Date published: 2023-03-26
Rated 2 out of 5 by
Jon Doee from
Hidden Fees
Cost me nearly 160$ to file "with convenience", will not be using again
Date published: 2023-03-26
Rated 3 out of 5 by
No friggin way from
They don’t call!!
Not too difficult to navigate but impossible to get help in a timely manner even tho I paid for “expert help
Date published: 2023-03-26
Rated 1 out of 5 by
TCAREY1 from
ANNOYING WITH FEES
MAKES YOU PAY TO USE THE BASIC SERVICE AND THEN CHARGES A FEE TO PAY YOUR BILL ONLINE
All TurboTax® Offerings Reviews - Page 429
Date published: 2023-03-26