TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
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Rated 5 out of 5 by
dhartman from
TT is incredibly simple
The interview question were easy to use, Interview is very logically organized
Date published: 2023-03-17
Rated 5 out of 5 by
DaisyDogoneninenineeight from
Turbo Tax-making self filing easier
It is so easy! I have used this for years and I will not use anything else.
Date published: 2023-03-17
Rated 1 out of 5 by
nkattz from
more expensive every year
faster and cheaper to go to a tax professional at this point.
Date published: 2023-03-17
Rated 5 out of 5 by
LoriChayaRN from
TurboTax is awesome and user friendly
I love the thoroughness and clarity of the questions
Date published: 2023-03-17
Rated 4 out of 5 by
xxxxmmm from
Turbo Tax is getting harder to use.
Being a retired tax professional and CPA I find that Turbo Tax is getting harder to use. I see no phone number to talk to a person.
Date published: 2023-03-17
Rated 5 out of 5 by
Jecap from
Appreciate TurboTax!
It was extremely straightforward and the support was helpful throughout the entire process. Will come back to file again!
Date published: 2023-03-17
Rated 5 out of 5 by
Briiiiii1993 from
TurboTax is incredible
Thank you TurboTax and to Veronica that made everything easy for me. I can't thank her enough for her kindness and patience.
Date published: 2023-03-17
Rated 5 out of 5 by
HappyCamper John C from
Much Easier than I thought it would be
After a bad experience with a certified CPA, a friend recommended Turbo Tax. He said it would be easy- and I thought "Yeah, right". So after purchasing the CD and dragging my feet to get it done, I finally too the plunge; and it was easier than I thought.
Date published: 2023-03-17
Rated 4 out of 5 by
Nick of Time from
Turbo Tax --- Going on 10 years for me.
I had to get help multiple times and for the most part the help I received was very good.
Date published: 2023-03-17
Rated 4 out of 5 by
GJT2023 from
Pretty good
Another year of filing with TurboTax was relatively easy. There were a few things that I was prompted to update during the review process that didn't really make sense, and when I went back to a previous section to check the information I was supposed to correct, I could not find it. Then I tried to call TurboTax to get help but could not find a number to call on the website. Eventually, I did an internet search for a contact number and found one.
All TurboTax® Offerings Reviews - Page 417
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
dhartman from
TT is incredibly simple
The interview question were easy to use, Interview is very logically organized
Date published: 2023-03-17
Rated 5 out of 5 by
DaisyDogoneninenineeight from
Turbo Tax-making self filing easier
It is so easy! I have used this for years and I will not use anything else.
Date published: 2023-03-17
Rated 1 out of 5 by
nkattz from
more expensive every year
faster and cheaper to go to a tax professional at this point.
Date published: 2023-03-17
Rated 5 out of 5 by
LoriChayaRN from
TurboTax is awesome and user friendly
I love the thoroughness and clarity of the questions
Date published: 2023-03-17
Rated 4 out of 5 by
xxxxmmm from
Turbo Tax is getting harder to use.
Being a retired tax professional and CPA I find that Turbo Tax is getting harder to use. I see no phone number to talk to a person.
Date published: 2023-03-17
Rated 5 out of 5 by
Jecap from
Appreciate TurboTax!
It was extremely straightforward and the support was helpful throughout the entire process. Will come back to file again!
Date published: 2023-03-17
Rated 5 out of 5 by
Briiiiii1993 from
TurboTax is incredible
Thank you TurboTax and to Veronica that made everything easy for me. I can't thank her enough for her kindness and patience.
Date published: 2023-03-17
Rated 5 out of 5 by
HappyCamper John C from
Much Easier than I thought it would be
After a bad experience with a certified CPA, a friend recommended Turbo Tax. He said it would be easy- and I thought "Yeah, right". So after purchasing the CD and dragging my feet to get it done, I finally too the plunge; and it was easier than I thought.
Date published: 2023-03-17
Rated 4 out of 5 by
Nick of Time from
Turbo Tax --- Going on 10 years for me.
I had to get help multiple times and for the most part the help I received was very good.
Date published: 2023-03-17
Rated 4 out of 5 by
GJT2023 from
Pretty good
Another year of filing with TurboTax was relatively easy. There were a few things that I was prompted to update during the review process that didn't really make sense, and when I went back to a previous section to check the information I was supposed to correct, I could not find it. Then I tried to call TurboTax to get help but could not find a number to call on the website. Eventually, I did an internet search for a contact number and found one.
All TurboTax® Offerings Reviews - Page 417
Date published: 2023-03-17