TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 1 out of 5 by from Made me cry charged so many added fees for "premium" yet nothing different was offered as I went through the process. Forced me into purchasing.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy, easy, easy. The way I like it! Excellent! It was better than I thought. Outstanding and easy!
Date published: 2023-03-28
Rated 4 out of 5 by from Nice job I had a two state return this year and Turbo Tax helped a lot.
Date published: 2023-03-28
Rated 5 out of 5 by from Had Problems, But They Fixed It Overall a great tool! It made a lot of forms very, very easy to find and fill out. There was a snag with my state tax forms, but their representatives were very friendly and willing to help. Now it's fixed and my taxes are filed!
Date published: 2023-03-28
Rated 3 out of 5 by from has some problems, but overall okay My filing was supposed to be free since I have a quickbooks subscription. It was not free. Also, this is the third year in a row my quickbooks info has a problem when Intuit brings it into TurboTax. I end up having to type everything in manually from quickbooks. huge waste.
Date published: 2023-03-28
Rated 3 out of 5 by from Continue to increase cost I get so far into my taxes just to find at the very end, every year, they increase the price a little more.
Date published: 2023-03-28
Rated 5 out of 5 by from GREAT PRODUCT Easy to navigate..I can't think of any thing that would improve you product.. Thanks..You aRE THE BEST
Date published: 2023-03-28
Rated 3 out of 5 by from Paying twice Purchased download but wouldn’t work on IPad. Having to pay twice for program stinks.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax makes it easy You do have to be organized but TT walks you through it step by step, asks questions you may not have thought of or remembered. The cost, to me, is steep and if you just want to pay from your refund, it is another $39? That's all...
Date published: 2023-03-28
Rated 5 out of 5 by from Life Saver I honestly don't know what I'd do without Turbo Tax. I started out filing my taxes on Turbo Tax years ago, but after opening a business and having a CPA, I tried an alternative tax agent a couple years ago which became a very unfortunate situation of never seeing my refund and IRS detecting fraudulent filing. I'm so happy to be back to using TurboTax - it's easier than easy, you can tell customer care is priority, the interface goes above and beyond to make things as simple as possible and you could even say fun with the whole "race meter" - all these additional features just make the process feel more like a game rather than a chore. Love love LOVE turbo tax!!!
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Made me cry charged so many added fees for "premium" yet nothing different was offered as I went through the process. Forced me into purchasing.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy, easy, easy. The way I like it! Excellent! It was better than I thought. Outstanding and easy!
Date published: 2023-03-28
Rated 4 out of 5 by from Nice job I had a two state return this year and Turbo Tax helped a lot.
Date published: 2023-03-28
Rated 5 out of 5 by from Had Problems, But They Fixed It Overall a great tool! It made a lot of forms very, very easy to find and fill out. There was a snag with my state tax forms, but their representatives were very friendly and willing to help. Now it's fixed and my taxes are filed!
Date published: 2023-03-28
Rated 3 out of 5 by from has some problems, but overall okay My filing was supposed to be free since I have a quickbooks subscription. It was not free. Also, this is the third year in a row my quickbooks info has a problem when Intuit brings it into TurboTax. I end up having to type everything in manually from quickbooks. huge waste.
Date published: 2023-03-28
Rated 3 out of 5 by from Continue to increase cost I get so far into my taxes just to find at the very end, every year, they increase the price a little more.
Date published: 2023-03-28
Rated 5 out of 5 by from GREAT PRODUCT Easy to navigate..I can't think of any thing that would improve you product.. Thanks..You aRE THE BEST
Date published: 2023-03-28
Rated 3 out of 5 by from Paying twice Purchased download but wouldn’t work on IPad. Having to pay twice for program stinks.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax makes it easy You do have to be organized but TT walks you through it step by step, asks questions you may not have thought of or remembered. The cost, to me, is steep and if you just want to pay from your refund, it is another $39? That's all...
Date published: 2023-03-28
Rated 5 out of 5 by from Life Saver I honestly don't know what I'd do without Turbo Tax. I started out filing my taxes on Turbo Tax years ago, but after opening a business and having a CPA, I tried an alternative tax agent a couple years ago which became a very unfortunate situation of never seeing my refund and IRS detecting fraudulent filing. I'm so happy to be back to using TurboTax - it's easier than easy, you can tell customer care is priority, the interface goes above and beyond to make things as simple as possible and you could even say fun with the whole "race meter" - all these additional features just make the process feel more like a game rather than a chore. Love love LOVE turbo tax!!!
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 409