TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from messed up our returns Me and my spouse filed our returns and turbo tax guided us to through their program. It ended up messing up our return and we had to amend our return costing us over double what it should have. When we called the "experts" we were given false advise, but luckily we called the IRS prior to mailing our amended return.
Date published: 2023-03-24
Rated 2 out of 5 by from TurboTax is not worth it for Form 1120-H The Form 1120-H (which is Home Owners Associations) is in the list of TT forms, but there's no Step-by-Step for it, and when you reach the final "Filing" step, TT is confused between 1120 and 1120-H so you cannot file electronically. It's definitely not worth the price, but since I buy TT for my other business, using TT for my 1120-H is OK (just wish it did a better job supporting the form).
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax Makes Tax Filing Much Simpler The automated format, past data retention, and multiple checks and edits assures an accurate tax filing.
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax 2022 I have been using turbo tax for several years. I appreciate the many helps and guidance through the tax preparation and filing process. My only complaint every year is the cost of the version to report investment sales such as stock sales. Had one stock sold but had to pay for the Premier version. In years past I could do everything on Basic then Deluxe. It is past ridiculous. Yet I still purchase it because of the confidence in the product.
Date published: 2023-03-24
Rated 5 out of 5 by from I love turbo tax I love the software and the live help or being able to call and get assistance.
Date published: 2023-03-24
Rated 5 out of 5 by from Jennifer was a fantastic help The help received from Jennifer made the process easy and complete 1
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo Tax refused to download from my brokerage. I wasted almost a day just trying to get TurboTax to download my 1099 from Charles Schwab. After trying turbo Tax Technical Support, I finally figured it out myself. I am very angry with Turbo Tax for totally wasting my time.
Date published: 2023-03-24
Rated 5 out of 5 by from I think I should have used Turbo Tax years ago From using Turbo Tax this year for the first time in over 20 years I have a feeling I missed out on reducing my taxes in previous years. I need to study how Turbo Tax reduced my taxes for 2022. Additionally, I chatted with representatives multiple times when I needed help. The majority of the people who helped me were helpful and patient. That was an unexpected surprise.
Date published: 2023-03-24
Rated 1 out of 5 by from Used to be cool and cheap.. Used to be easy and cheap now its an overpriced headache. I wont ever use again
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome 100% recomend really easy to do your taxes even a kid can do it
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 398
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from messed up our returns Me and my spouse filed our returns and turbo tax guided us to through their program. It ended up messing up our return and we had to amend our return costing us over double what it should have. When we called the "experts" we were given false advise, but luckily we called the IRS prior to mailing our amended return.
Date published: 2023-03-24
Rated 2 out of 5 by from TurboTax is not worth it for Form 1120-H The Form 1120-H (which is Home Owners Associations) is in the list of TT forms, but there's no Step-by-Step for it, and when you reach the final "Filing" step, TT is confused between 1120 and 1120-H so you cannot file electronically. It's definitely not worth the price, but since I buy TT for my other business, using TT for my 1120-H is OK (just wish it did a better job supporting the form).
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax Makes Tax Filing Much Simpler The automated format, past data retention, and multiple checks and edits assures an accurate tax filing.
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax 2022 I have been using turbo tax for several years. I appreciate the many helps and guidance through the tax preparation and filing process. My only complaint every year is the cost of the version to report investment sales such as stock sales. Had one stock sold but had to pay for the Premier version. In years past I could do everything on Basic then Deluxe. It is past ridiculous. Yet I still purchase it because of the confidence in the product.
Date published: 2023-03-24
Rated 5 out of 5 by from I love turbo tax I love the software and the live help or being able to call and get assistance.
Date published: 2023-03-24
Rated 5 out of 5 by from Jennifer was a fantastic help The help received from Jennifer made the process easy and complete 1
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo Tax refused to download from my brokerage. I wasted almost a day just trying to get TurboTax to download my 1099 from Charles Schwab. After trying turbo Tax Technical Support, I finally figured it out myself. I am very angry with Turbo Tax for totally wasting my time.
Date published: 2023-03-24
Rated 5 out of 5 by from I think I should have used Turbo Tax years ago From using Turbo Tax this year for the first time in over 20 years I have a feeling I missed out on reducing my taxes in previous years. I need to study how Turbo Tax reduced my taxes for 2022. Additionally, I chatted with representatives multiple times when I needed help. The majority of the people who helped me were helpful and patient. That was an unexpected surprise.
Date published: 2023-03-24
Rated 1 out of 5 by from Used to be cool and cheap.. Used to be easy and cheap now its an overpriced headache. I wont ever use again
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome 100% recomend really easy to do your taxes even a kid can do it
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 398