TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
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Rated 2 out of 5 by
Gracie S from
Turbo Tax wants you to upgrade :)
Every step of the way they asked me if I wanted to upgrade. I was not even allowed to enter in my information about door dash mileage to save myself some money without paying an extra $119 dollars. In the end I got my taxes done, but I would find it easier to go to H and R block or have someone else do it. They do keep track of your W-2's though so that is super convenient. They also have all your information from previous years so it is super quick and easy.
Date published: 2023-03-24
Rated 5 out of 5 by
Centipide from
Great
Easy to follow,,,,,,,,,,,,,,,,was great to follow understand read follow
Date published: 2023-03-24
Rated 4 out of 5 by
TSMar from
I've used TT for 5 years but this year...
On my federal 1040 tax form, TT auto-filled incorrectly the value of my state tax withholding ($187.00 box 11 on 1099-G) on line 25b on my 1040 federal form instead of my actual federal tax withholding amount of $746 (box 4 on 1099-G). I caught the error in my final review before submitting taxes and saved $1000.00 on my refund. Lesson learned: Always do a final review!
Date published: 2023-03-24
Rated 5 out of 5 by
EDB23 from
Easy peasy!
Was easy to file on my own! Just followed the instructions.
Date published: 2023-03-24
Rated 1 out of 5 by
SAKHFkhjvdf from
Disappointed with Turbotax for the first time!!
I have been using TT for years!! Always had a good expeirence. However this time I was bombarded with upsell offers throughout the process, and Turbotax even made me upgrade due to my selling and buying houses in 2022 even though the loss on the house I sold had no bearing on my taxes!! Also, I had to file a non-resident state tax and TT automatically added my house sales even though these were not in the state in question.
Date published: 2023-03-24
Rated 5 out of 5 by
weirdalice from
Turbo Tax is my go-to
I have been using it for years, both the online version and the purchased cds. I have had some interesting situations with investments, and the experts at TurboTax have never steered me wrong.
Date published: 2023-03-24
Rated 3 out of 5 by
23 Skadoo from
Good with TurboTax, but this year.
I was not happy with having to pay $188 plus for premium plan just because 2 units of stock bought back by new owner and made a very minimal gain. I had always received 1 free state e-file when I purchased Turbo in the past.
Date published: 2023-03-24
Rated 5 out of 5 by
maamrose from
great
great.....................we've used it for years...
Date published: 2023-03-24
Rated 5 out of 5 by
VerifiedUser from
Easy and Accurate as usual
Well designed interface with good supporting explanations.
Date published: 2023-03-24
Rated 5 out of 5 by
Rosieb62 from
Easy to use!
Very easy to use, has all the step by step instructions you need!
All TurboTax® Offerings Reviews - Page 365
Date published: 2023-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Gracie S from
Turbo Tax wants you to upgrade :)
Every step of the way they asked me if I wanted to upgrade. I was not even allowed to enter in my information about door dash mileage to save myself some money without paying an extra $119 dollars. In the end I got my taxes done, but I would find it easier to go to H and R block or have someone else do it. They do keep track of your W-2's though so that is super convenient. They also have all your information from previous years so it is super quick and easy.
Date published: 2023-03-24
Rated 5 out of 5 by
Centipide from
Great
Easy to follow,,,,,,,,,,,,,,,,was great to follow understand read follow
Date published: 2023-03-24
Rated 4 out of 5 by
TSMar from
I've used TT for 5 years but this year...
On my federal 1040 tax form, TT auto-filled incorrectly the value of my state tax withholding ($187.00 box 11 on 1099-G) on line 25b on my 1040 federal form instead of my actual federal tax withholding amount of $746 (box 4 on 1099-G). I caught the error in my final review before submitting taxes and saved $1000.00 on my refund. Lesson learned: Always do a final review!
Date published: 2023-03-24
Rated 5 out of 5 by
EDB23 from
Easy peasy!
Was easy to file on my own! Just followed the instructions.
Date published: 2023-03-24
Rated 1 out of 5 by
SAKHFkhjvdf from
Disappointed with Turbotax for the first time!!
I have been using TT for years!! Always had a good expeirence. However this time I was bombarded with upsell offers throughout the process, and Turbotax even made me upgrade due to my selling and buying houses in 2022 even though the loss on the house I sold had no bearing on my taxes!! Also, I had to file a non-resident state tax and TT automatically added my house sales even though these were not in the state in question.
Date published: 2023-03-24
Rated 5 out of 5 by
weirdalice from
Turbo Tax is my go-to
I have been using it for years, both the online version and the purchased cds. I have had some interesting situations with investments, and the experts at TurboTax have never steered me wrong.
Date published: 2023-03-24
Rated 3 out of 5 by
23 Skadoo from
Good with TurboTax, but this year.
I was not happy with having to pay $188 plus for premium plan just because 2 units of stock bought back by new owner and made a very minimal gain. I had always received 1 free state e-file when I purchased Turbo in the past.
Date published: 2023-03-24
Rated 5 out of 5 by
maamrose from
great
great.....................we've used it for years...
Date published: 2023-03-24
Rated 5 out of 5 by
VerifiedUser from
Easy and Accurate as usual
Well designed interface with good supporting explanations.
Date published: 2023-03-24
Rated 5 out of 5 by
Rosieb62 from
Easy to use!
Very easy to use, has all the step by step instructions you need!
All TurboTax® Offerings Reviews - Page 365
Date published: 2023-03-24