TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Turbo tax is awesome It’s easy to use and navigate. Glad I can talk to someone if I need help
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Peasy Very good experience Easy to use. Plan on using it again next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Quick and Easy TurboTax makes filing our taxes very fast and easy. 2022 taxes filed with 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from Nice experience It was easy to use and it is fast. I will use it again next year
Date published: 2023-03-20
Rated 1 out of 5 by from deceptive Charging different and higher fee than advertised. Adding on unknown to us penalty IRS fees. No explanation. Last year using this service.
Date published: 2023-03-20
Rated 2 out of 5 by from no no no I have been using Intuit Turbo Tax, for now, going on about 9 years, and as say from the time I first began using it to the present day now it just sucks you may say it is straightforward, but no it is like a maze that has no end. slow down stop adding on to something that does not require fixing or else it will be broken in the end.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is excellent. Everything went well with the exception of when I tried to print the federal and state tax returns in order to mail them out. This was after Turbo Tax reviewed everything and found no errors. I am still working on that particular problem but assume it will be fixed in due course.
Date published: 2023-03-20
Rated 5 out of 5 by from Fairly easy to use. Chat is ok, but I prefer to talk to human being. Didn’t like the “dancing” arrow when chatting. Too cumbersome.
Date published: 2023-03-20
Rated 5 out of 5 by from Final paymlent scaling Turbotax does a terrific job of walking me through many possible scenerios and insuring that I have thought of all the possibilities. BUT when I get to the end, the scaling is all off; to finish the return ,the blue button can't be reached on my computer until I go to settings and shrink everything up. Surely, your software designer could put the button up higher on the page!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use I needed help with my state tax and the women who helped didn’t give up until we figured the problem out.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 330
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome It’s easy to use and navigate. Glad I can talk to someone if I need help
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Peasy Very good experience Easy to use. Plan on using it again next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Quick and Easy TurboTax makes filing our taxes very fast and easy. 2022 taxes filed with 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from Nice experience It was easy to use and it is fast. I will use it again next year
Date published: 2023-03-20
Rated 1 out of 5 by from deceptive Charging different and higher fee than advertised. Adding on unknown to us penalty IRS fees. No explanation. Last year using this service.
Date published: 2023-03-20
Rated 2 out of 5 by from no no no I have been using Intuit Turbo Tax, for now, going on about 9 years, and as say from the time I first began using it to the present day now it just sucks you may say it is straightforward, but no it is like a maze that has no end. slow down stop adding on to something that does not require fixing or else it will be broken in the end.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is excellent. Everything went well with the exception of when I tried to print the federal and state tax returns in order to mail them out. This was after Turbo Tax reviewed everything and found no errors. I am still working on that particular problem but assume it will be fixed in due course.
Date published: 2023-03-20
Rated 5 out of 5 by from Fairly easy to use. Chat is ok, but I prefer to talk to human being. Didn’t like the “dancing” arrow when chatting. Too cumbersome.
Date published: 2023-03-20
Rated 5 out of 5 by from Final paymlent scaling Turbotax does a terrific job of walking me through many possible scenerios and insuring that I have thought of all the possibilities. BUT when I get to the end, the scaling is all off; to finish the return ,the blue button can't be reached on my computer until I go to settings and shrink everything up. Surely, your software designer could put the button up higher on the page!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use I needed help with my state tax and the women who helped didn’t give up until we figured the problem out.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 330