TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 3 out of 5 by from fees to high now!!! last yer ill use turbo tax Too expensive when you can do it for free at the irs site and others
Date published: 2023-03-27
Rated 5 out of 5 by from done! quick and easy not hard to use I'm happy to get it done
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax gets the job done Used downloaded version of Premier, runs smoothly, good interface. Q&A section is comprehensive and easy to navigate. I still think they charge to much for the e-filing service on top of paying for a state module. Most people can likely get by with the free versions out there, but they take every opportunity to try and steer into a higher version that requires purchase.
Date published: 2023-03-27
Rated 5 out of 5 by from Love Turbotax I love using Turbotax and file every year, but it seems the upselling is getting a bit too much for additional services I didn't choose from the beginning. The upselling for additional protection and support is disruptive.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy Step by Step First time filing as a separated single dad. The walk through was very simple. The extra question to make sure that my return was maximized was very helpful. All the tips and extra reviewing helped me have a peace of mind I was filing correctly.
Date published: 2023-03-27
Rated 2 out of 5 by from its like taxes, it steals your money. I was mislead into believing it was free except for state, I was trying to pay for state and ended up paying to file federal and then having to pay again to file state. its very gimmicky and tries to trick you or sell you into buying more constantly. No good website that sells good or services will force you to inter your card info and submit your "order" without telling you what you are ordering or what it costs, its misleading. Other then that its a good tool for filing taxes and seems to make it as simple as possible.
Date published: 2023-03-27
Rated 5 out of 5 by from Quick!!! it was quick and easy Thanks Turbo Tax. I always use them and so glad
Date published: 2023-03-27
Rated 2 out of 5 by from Turbo Tax Premier Continually asks to upgrade the software. I paid for the state return and when I filed a second return, it wanted $25 for the same state.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax is wonderful I have been using turbo tax for about 10 years and they have helped me so much, would recommend them.
Date published: 2023-03-27
Rated 4 out of 5 by from A Good Solid Program with minor errors It was very easy to prepare, finish and transmit the returns. Sometimes the box numbers on the New Jersey Pension form do not match the boxes on Turbotax.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 327
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from fees to high now!!! last yer ill use turbo tax Too expensive when you can do it for free at the irs site and others
Date published: 2023-03-27
Rated 5 out of 5 by from done! quick and easy not hard to use I'm happy to get it done
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax gets the job done Used downloaded version of Premier, runs smoothly, good interface. Q&A section is comprehensive and easy to navigate. I still think they charge to much for the e-filing service on top of paying for a state module. Most people can likely get by with the free versions out there, but they take every opportunity to try and steer into a higher version that requires purchase.
Date published: 2023-03-27
Rated 5 out of 5 by from Love Turbotax I love using Turbotax and file every year, but it seems the upselling is getting a bit too much for additional services I didn't choose from the beginning. The upselling for additional protection and support is disruptive.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy Step by Step First time filing as a separated single dad. The walk through was very simple. The extra question to make sure that my return was maximized was very helpful. All the tips and extra reviewing helped me have a peace of mind I was filing correctly.
Date published: 2023-03-27
Rated 2 out of 5 by from its like taxes, it steals your money. I was mislead into believing it was free except for state, I was trying to pay for state and ended up paying to file federal and then having to pay again to file state. its very gimmicky and tries to trick you or sell you into buying more constantly. No good website that sells good or services will force you to inter your card info and submit your "order" without telling you what you are ordering or what it costs, its misleading. Other then that its a good tool for filing taxes and seems to make it as simple as possible.
Date published: 2023-03-27
Rated 5 out of 5 by from Quick!!! it was quick and easy Thanks Turbo Tax. I always use them and so glad
Date published: 2023-03-27
Rated 2 out of 5 by from Turbo Tax Premier Continually asks to upgrade the software. I paid for the state return and when I filed a second return, it wanted $25 for the same state.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax is wonderful I have been using turbo tax for about 10 years and they have helped me so much, would recommend them.
Date published: 2023-03-27
Rated 4 out of 5 by from A Good Solid Program with minor errors It was very easy to prepare, finish and transmit the returns. Sometimes the box numbers on the New Jersey Pension form do not match the boxes on Turbotax.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 327