TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 3 out of 5 by from It's ok I have a good price at Costco. This system is very clear for me to file the federal tax return but it has some issues to file the state. Also, when I download the app into my PC, there is no clue that I can call for help because It's not link to my website account even I've sign in with the app. So, when I go to website, it keeps asking me to buy the option for this service. Hope it's improved more.
Date published: 2023-03-18
Rated 5 out of 5 by from TURBOTAX IS A GREAT PRODUCT. REALLY LIKE THE USER-FRIENDLY ASPECT. COST IS VERY AFFORDABLE.
Date published: 2023-03-18
Rated 1 out of 5 by from Awful Awful, awful, awful. All the way through misleading boxes trying to get me to buy more things from Intuit I don't need, or share my intimate personal data with them. I wish there were competitors so I wouldn't have to use this.
Date published: 2023-03-18
Rated 5 out of 5 by from turbotax is awesome turbotax seems proficient. it didn't take long at all for a basic tax return
Date published: 2023-03-18
Rated 5 out of 5 by from Great experience! Easy to use! Easy to follow. User friendly. Maximized my refund.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Product and has not failed me yet The Turbo Tax product is very easy to follow and I love the check input at the end to make sure everything is correct. I have been using Turbo Tax for over 10 years and have found it always evolving and making tax filing less painful. My CPA actually told me my taxes are straight forward enough that I didn't really need him.
Date published: 2023-03-18
Rated 5 out of 5 by from AWESOME AWESOME AWESOME LOVE THIS SITE. EASTY AND FAST. BEST EVER SITE LOVE
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is doing great! Awesome! It's simple and easy to use the Turbo Tax. Step by step information was very useful to get ready and review the decisions made during tax filing. I like and love the whole process.
Date published: 2023-03-18
Rated 2 out of 5 by from major issues with farm income questions very hard to get the right forms to populate when entering farming information. I ended up with both a 4835 and schedule F. I should have only had a 4835. Took 3 people and 5 hours to figure out what happened and then fix it. IF I could have seen my return as a data in forms version, I would have seen what was wrong. Fact that techs can't see anything but the internet screen and won't use GLANCE without major prodding is a problem and made this much worse.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome! It was great. Thank you for the free return!!!!!!!
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 325
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It's ok I have a good price at Costco. This system is very clear for me to file the federal tax return but it has some issues to file the state. Also, when I download the app into my PC, there is no clue that I can call for help because It's not link to my website account even I've sign in with the app. So, when I go to website, it keeps asking me to buy the option for this service. Hope it's improved more.
Date published: 2023-03-18
Rated 5 out of 5 by from TURBOTAX IS A GREAT PRODUCT. REALLY LIKE THE USER-FRIENDLY ASPECT. COST IS VERY AFFORDABLE.
Date published: 2023-03-18
Rated 1 out of 5 by from Awful Awful, awful, awful. All the way through misleading boxes trying to get me to buy more things from Intuit I don't need, or share my intimate personal data with them. I wish there were competitors so I wouldn't have to use this.
Date published: 2023-03-18
Rated 5 out of 5 by from turbotax is awesome turbotax seems proficient. it didn't take long at all for a basic tax return
Date published: 2023-03-18
Rated 5 out of 5 by from Great experience! Easy to use! Easy to follow. User friendly. Maximized my refund.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Product and has not failed me yet The Turbo Tax product is very easy to follow and I love the check input at the end to make sure everything is correct. I have been using Turbo Tax for over 10 years and have found it always evolving and making tax filing less painful. My CPA actually told me my taxes are straight forward enough that I didn't really need him.
Date published: 2023-03-18
Rated 5 out of 5 by from AWESOME AWESOME AWESOME LOVE THIS SITE. EASTY AND FAST. BEST EVER SITE LOVE
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is doing great! Awesome! It's simple and easy to use the Turbo Tax. Step by step information was very useful to get ready and review the decisions made during tax filing. I like and love the whole process.
Date published: 2023-03-18
Rated 2 out of 5 by from major issues with farm income questions very hard to get the right forms to populate when entering farming information. I ended up with both a 4835 and schedule F. I should have only had a 4835. Took 3 people and 5 hours to figure out what happened and then fix it. IF I could have seen my return as a data in forms version, I would have seen what was wrong. Fact that techs can't see anything but the internet screen and won't use GLANCE without major prodding is a problem and made this much worse.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome! It was great. Thank you for the free return!!!!!!!
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 325