TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Switched to Turbo Tax..Super User Friendly Easy to use. Step by step makes it very user friendly with explanations if desired. Highly recommended.
Date published: 2023-03-27
Rated 5 out of 5 by from Love TurboTax Helps me get my taxes done correctly and on time!!
Date published: 2023-03-27
Rated 5 out of 5 by from Very easy to use TURBO TAX 2022 Very user friendly to enter data. I RECOMMEND this product A+++
Date published: 2023-03-27
Rated 4 out of 5 by from turboTax is OK, TurboTax Is fine, But it could be laid out better for people with one or 2 investments without going through all the situations that everybody goes through and an earlier entry for social security, and requiring a certain number of numbers that a statement from a company don't have, It's taken me over 3 hours to figuure out some of the stuff that don't apply to me.
Date published: 2023-03-27
Rated 3 out of 5 by from Good It wasn't that bad. It made it pretty easy to just get it done.
Date published: 2023-03-27
Rated 5 out of 5 by from E-File Fast and easy. Everything had enough information to help me through it.
Date published: 2023-03-27
Rated 5 out of 5 by from So easy to use Very easy to use, easy to understand explanations. Expert help readily available
Date published: 2023-03-27
Rated 1 out of 5 by from TurboTax made error when calculating state return I work as a live-in home health aide receiving medicaide waiver payments. For federal taxes, this income is excluded, but since I am not directly related to the person I care for, Iowa income taxes should apply. Your software has no way of distinguishing between the two. I spoke with customer service and they refused to help without upgrading, instead I will correct it myself and mail return.
Date published: 2023-03-27
Rated 4 out of 5 by from GREAT GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax was easy to use Leanna was so kind, helpful, thorough and patient in helping me get answers for EV tax credits. Then she walked me through finishing up my return, including assistance in additional forms for my deceased spouse. There is a flaw for medical expenses. Despite entering all the information that section shows up as needing review and never reflects the data entered as in all other categories. Perhaps it is because it was determined I should take a standard deduction.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 296
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Switched to Turbo Tax..Super User Friendly Easy to use. Step by step makes it very user friendly with explanations if desired. Highly recommended.
Date published: 2023-03-27
Rated 5 out of 5 by from Love TurboTax Helps me get my taxes done correctly and on time!!
Date published: 2023-03-27
Rated 5 out of 5 by from Very easy to use TURBO TAX 2022 Very user friendly to enter data. I RECOMMEND this product A+++
Date published: 2023-03-27
Rated 4 out of 5 by from turboTax is OK, TurboTax Is fine, But it could be laid out better for people with one or 2 investments without going through all the situations that everybody goes through and an earlier entry for social security, and requiring a certain number of numbers that a statement from a company don't have, It's taken me over 3 hours to figuure out some of the stuff that don't apply to me.
Date published: 2023-03-27
Rated 3 out of 5 by from Good It wasn't that bad. It made it pretty easy to just get it done.
Date published: 2023-03-27
Rated 5 out of 5 by from E-File Fast and easy. Everything had enough information to help me through it.
Date published: 2023-03-27
Rated 5 out of 5 by from So easy to use Very easy to use, easy to understand explanations. Expert help readily available
Date published: 2023-03-27
Rated 1 out of 5 by from TurboTax made error when calculating state return I work as a live-in home health aide receiving medicaide waiver payments. For federal taxes, this income is excluded, but since I am not directly related to the person I care for, Iowa income taxes should apply. Your software has no way of distinguishing between the two. I spoke with customer service and they refused to help without upgrading, instead I will correct it myself and mail return.
Date published: 2023-03-27
Rated 4 out of 5 by from GREAT GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax was easy to use Leanna was so kind, helpful, thorough and patient in helping me get answers for EV tax credits. Then she walked me through finishing up my return, including assistance in additional forms for my deceased spouse. There is a flaw for medical expenses. Despite entering all the information that section shows up as needing review and never reflects the data entered as in all other categories. Perhaps it is because it was determined I should take a standard deduction.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 296