TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
KKS HP from
Switched to Turbo Tax..Super User Friendly
Easy to use. Step by step makes it very user friendly with explanations if desired. Highly recommended.
Date published: 2023-03-27
Rated 5 out of 5 by
Golden Heart from
Love TurboTax
Helps me get my taxes done correctly and on time!!
Date published: 2023-03-27
Rated 5 out of 5 by
RN2023MN from
Very easy to use TURBO TAX 2022
Very user friendly to enter data. I RECOMMEND this product A+++
Date published: 2023-03-27
Rated 4 out of 5 by
Bev219 from
turboTax is OK,
TurboTax Is fine, But it could be laid out better for people with one or 2 investments without going through all the situations that everybody goes through and an earlier entry for social security, and requiring a certain number of numbers that a statement from a company don't have, It's taken me over 3 hours to figuure out some of the stuff that don't apply to me.
Date published: 2023-03-27
Rated 3 out of 5 by
Raspoptsis87 from
Good
It wasn't that bad. It made it pretty easy to just get it done.
Date published: 2023-03-27
Rated 5 out of 5 by
PaulyP12 from
E-File
Fast and easy. Everything had enough information to help me through it.
Date published: 2023-03-27
Rated 5 out of 5 by
Roses25 from
So easy to use
Very easy to use, easy to understand explanations. Expert help readily available
Date published: 2023-03-27
Rated 1 out of 5 by
SethIowa from
TurboTax made error when calculating state return
I work as a live-in home health aide receiving medicaide waiver payments. For federal taxes, this income is excluded, but since I am not directly related to the person I care for, Iowa income taxes should apply. Your software has no way of distinguishing between the two. I spoke with customer service and they refused to help without upgrading, instead I will correct it myself and mail return.
Date published: 2023-03-27
Rated 4 out of 5 by
ROBIN2023 from
GREAT
GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-27
Rated 5 out of 5 by
GloriaGM from
TurboTax was easy to use
Leanna was so kind, helpful, thorough and patient in helping me get answers for EV tax credits. Then she walked me through finishing up my return, including assistance in additional forms for my deceased spouse. There is a flaw for medical expenses. Despite entering all the information that section shows up as needing review and never reflects the data entered as in all other categories. Perhaps it is because it was determined I should take a standard deduction.
All TurboTax® Offerings Reviews - Page 296
Date published: 2023-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KKS HP from
Switched to Turbo Tax..Super User Friendly
Easy to use. Step by step makes it very user friendly with explanations if desired. Highly recommended.
Date published: 2023-03-27
Rated 5 out of 5 by
Golden Heart from
Love TurboTax
Helps me get my taxes done correctly and on time!!
Date published: 2023-03-27
Rated 5 out of 5 by
RN2023MN from
Very easy to use TURBO TAX 2022
Very user friendly to enter data. I RECOMMEND this product A+++
Date published: 2023-03-27
Rated 4 out of 5 by
Bev219 from
turboTax is OK,
TurboTax Is fine, But it could be laid out better for people with one or 2 investments without going through all the situations that everybody goes through and an earlier entry for social security, and requiring a certain number of numbers that a statement from a company don't have, It's taken me over 3 hours to figuure out some of the stuff that don't apply to me.
Date published: 2023-03-27
Rated 3 out of 5 by
Raspoptsis87 from
Good
It wasn't that bad. It made it pretty easy to just get it done.
Date published: 2023-03-27
Rated 5 out of 5 by
PaulyP12 from
E-File
Fast and easy. Everything had enough information to help me through it.
Date published: 2023-03-27
Rated 5 out of 5 by
Roses25 from
So easy to use
Very easy to use, easy to understand explanations. Expert help readily available
Date published: 2023-03-27
Rated 1 out of 5 by
SethIowa from
TurboTax made error when calculating state return
I work as a live-in home health aide receiving medicaide waiver payments. For federal taxes, this income is excluded, but since I am not directly related to the person I care for, Iowa income taxes should apply. Your software has no way of distinguishing between the two. I spoke with customer service and they refused to help without upgrading, instead I will correct it myself and mail return.
Date published: 2023-03-27
Rated 4 out of 5 by
ROBIN2023 from
GREAT
GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-27
Rated 5 out of 5 by
GloriaGM from
TurboTax was easy to use
Leanna was so kind, helpful, thorough and patient in helping me get answers for EV tax credits. Then she walked me through finishing up my return, including assistance in additional forms for my deceased spouse. There is a flaw for medical expenses. Despite entering all the information that section shows up as needing review and never reflects the data entered as in all other categories. Perhaps it is because it was determined I should take a standard deduction.
All TurboTax® Offerings Reviews - Page 296
Date published: 2023-03-27