TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent program, with a few glitches. I can get my federal and state taxes done in about 4 hours, although my taxes are complicated by a lot of income sources and deductions. Example of a glitch: The program gives me the screen for downloading investment income before it shows me which accounts it has already downloaded based on prior year income sources. That results in duplicate listings in my income summaries, which I have to go back and trash.
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome I've used TuroTax for the last 20+ years. There improvement have only made the program easier to use each year.
Date published: 2023-03-22
Rated 2 out of 5 by from Not difference than manual tax return TurboTax asks for a lot of personal information which is not required in the tax return. A potential security concern. It basically walks you through the forms. No noticeable difference than manually filing those forms by yourselves, because you have to read the instructions of the forms anyway in TurboTax.
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome Always an easy task every year. We have used Turbo tax for about 9 years now and never had an issue with filing or with the IRS. Thanks Turbo Tax!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is easy Turbo tax is user friendly, thorough and I've Been using it for over five years.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax Have used Turbo tax for many years and find it very easy to negotiate
Date published: 2023-03-22
Rated 5 out of 5 by from Fast money every year. 2021, 2022, I've experienced the fastest and accurate tax refund ever. Fast money all year long.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax has been very helpful I was having a great experience until I was Switched to credit Karma
Date published: 2023-03-22
Rated 4 out of 5 by from Great for Federal; weaker on State Federal was great. I have to deal with two states, and the instructions were not very clear. It would help, at minimum, if TurboTax Business at least had live links to the state instructions
Date published: 2023-03-22
Rated 5 out of 5 by from Makes an arduous task much less so The Community Forum is helpful if you can navigate it effectively. The Agents are magnificent helps!
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 294
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent program, with a few glitches. I can get my federal and state taxes done in about 4 hours, although my taxes are complicated by a lot of income sources and deductions. Example of a glitch: The program gives me the screen for downloading investment income before it shows me which accounts it has already downloaded based on prior year income sources. That results in duplicate listings in my income summaries, which I have to go back and trash.
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome I've used TuroTax for the last 20+ years. There improvement have only made the program easier to use each year.
Date published: 2023-03-22
Rated 2 out of 5 by from Not difference than manual tax return TurboTax asks for a lot of personal information which is not required in the tax return. A potential security concern. It basically walks you through the forms. No noticeable difference than manually filing those forms by yourselves, because you have to read the instructions of the forms anyway in TurboTax.
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome Always an easy task every year. We have used Turbo tax for about 9 years now and never had an issue with filing or with the IRS. Thanks Turbo Tax!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is easy Turbo tax is user friendly, thorough and I've Been using it for over five years.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax Have used Turbo tax for many years and find it very easy to negotiate
Date published: 2023-03-22
Rated 5 out of 5 by from Fast money every year. 2021, 2022, I've experienced the fastest and accurate tax refund ever. Fast money all year long.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax has been very helpful I was having a great experience until I was Switched to credit Karma
Date published: 2023-03-22
Rated 4 out of 5 by from Great for Federal; weaker on State Federal was great. I have to deal with two states, and the instructions were not very clear. It would help, at minimum, if TurboTax Business at least had live links to the state instructions
Date published: 2023-03-22
Rated 5 out of 5 by from Makes an arduous task much less so The Community Forum is helpful if you can navigate it effectively. The Agents are magnificent helps!
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 294