TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Long user of Turbo Tax I have been using Turbo tax for many years and it only get better each year.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is all I needed TurboTax is easy to use, and it explains the confusing IRS regulations as well as can be expected. Thanks.
Date published: 2023-03-29
Rated 4 out of 5 by from Good but K-1 provisions are cumbersome Excellent overall, but should be easier to download a K-1. Also, entry of K-1 info requires duplicative data entry especially in Item 20- "other information" categories AH1-n. Also, issuers tend to check the box in Item16 but don't attach the K-3 report which they say isn't available till August so they attach some of foreign operational data (eg Foreign Information Statement- Canada), and the TT user has to guess how to fit it into the TT entry screen which assumes you have the K-3. Not all a TT issue but it would be nice if TT noodled through how to walk you through the foreign stuff in a simpler manner. My K-1s all come from an entity known as Tax Package Support for my pipeline MLPs so perhaps some collaboration between TT and Tax Package Support would lead to a better system. Are you sorry you asked? (lol)
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax made it simple and painless as usual! I have been using Turbo Tax for several years now and once again filing my federal and state taxes was relatively quick and painless. Thanks for making it so easy Turbo Tax!
Date published: 2023-03-29
Rated 5 out of 5 by from 2023 tax All went well. easy to do and quick. I will be using it again next year
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome Having to file a Schedule K-1 this year, Turbo Tax made filing my taxes easy.
Date published: 2023-03-29
Rated 1 out of 5 by from TurboTax DOA Used to love TurboTax. Until last year, I could always file free and easy. Last year I had one unexpected tax complication, and TT slapped on $59. I paid it and prepared to avoid it this year. Somehow, I manage to have a different complication this year, so I go to amend my taxes that I had filed for free. Because the new form wasn't just a W-2, TT told me I had to pay $69 to fix my federal taxes, because I had to use Deluxe. I sighed and decided I'd do it, just one last time before never using TT again. I learned I could do my State tax amendment for free on the state website, so I wanted only to file the federal return amendment here. Of course, TT would NOT let me opt out of the state amendment through them. And of course, they charged $59 more for it. Even though I didn't want or need the state from them at this time. I tried repeatedly to fix this before putting any money into it, but nothing worked. I tried to find a better solution on the internet, but nothing was going to really help. So I was forced to pay $128 PLUS taxes on my (previously free) amended taxes. Never working through this site again.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax Worked, but difficult in some areas. Requested entry when form said none was required.
Date published: 2023-03-29
Rated 5 out of 5 by from It is easy to use We like Turbo tax as our tax filing tool, it is easy to use.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was Great I loved Turbo Tax live I got mine done with the Full Service. I was so happy with the level of professionalism and kindness from the tax expert.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 293
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Long user of Turbo Tax I have been using Turbo tax for many years and it only get better each year.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is all I needed TurboTax is easy to use, and it explains the confusing IRS regulations as well as can be expected. Thanks.
Date published: 2023-03-29
Rated 4 out of 5 by from Good but K-1 provisions are cumbersome Excellent overall, but should be easier to download a K-1. Also, entry of K-1 info requires duplicative data entry especially in Item 20- "other information" categories AH1-n. Also, issuers tend to check the box in Item16 but don't attach the K-3 report which they say isn't available till August so they attach some of foreign operational data (eg Foreign Information Statement- Canada), and the TT user has to guess how to fit it into the TT entry screen which assumes you have the K-3. Not all a TT issue but it would be nice if TT noodled through how to walk you through the foreign stuff in a simpler manner. My K-1s all come from an entity known as Tax Package Support for my pipeline MLPs so perhaps some collaboration between TT and Tax Package Support would lead to a better system. Are you sorry you asked? (lol)
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax made it simple and painless as usual! I have been using Turbo Tax for several years now and once again filing my federal and state taxes was relatively quick and painless. Thanks for making it so easy Turbo Tax!
Date published: 2023-03-29
Rated 5 out of 5 by from 2023 tax All went well. easy to do and quick. I will be using it again next year
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome Having to file a Schedule K-1 this year, Turbo Tax made filing my taxes easy.
Date published: 2023-03-29
Rated 1 out of 5 by from TurboTax DOA Used to love TurboTax. Until last year, I could always file free and easy. Last year I had one unexpected tax complication, and TT slapped on $59. I paid it and prepared to avoid it this year. Somehow, I manage to have a different complication this year, so I go to amend my taxes that I had filed for free. Because the new form wasn't just a W-2, TT told me I had to pay $69 to fix my federal taxes, because I had to use Deluxe. I sighed and decided I'd do it, just one last time before never using TT again. I learned I could do my State tax amendment for free on the state website, so I wanted only to file the federal return amendment here. Of course, TT would NOT let me opt out of the state amendment through them. And of course, they charged $59 more for it. Even though I didn't want or need the state from them at this time. I tried repeatedly to fix this before putting any money into it, but nothing worked. I tried to find a better solution on the internet, but nothing was going to really help. So I was forced to pay $128 PLUS taxes on my (previously free) amended taxes. Never working through this site again.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax Worked, but difficult in some areas. Requested entry when form said none was required.
Date published: 2023-03-29
Rated 5 out of 5 by from It is easy to use We like Turbo tax as our tax filing tool, it is easy to use.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was Great I loved Turbo Tax live I got mine done with the Full Service. I was so happy with the level of professionalism and kindness from the tax expert.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 293