TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from I used TurboTax again this year I have been using TurboTax for about 30 years. Several times I have paid an accountant to review what i had done on TurboTax to see if they could find errors or things which could have been done better. Each time the answer was that they could find no errors or items to make improvements. I use TurboTax Deluxe. I do not see a need for the higher priced versions.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax and the live help I received was superb Amazing help from live chat. She was so helpful and patient with me! So friendly and professional as well.
Date published: 2023-03-26
Rated 4 out of 5 by from good but not great Liked earlier versions of turbo tax and the explanations/views better than 2022 version. Will probably use again but like seeing rerurn sections as I work.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is fast and easy It was fast and easy and explaining everything and it isn’t a hassle
Date published: 2023-03-26
Rated 5 out of 5 by from Love Turbo Tax Easy to use! Looking forward to using the app again next year!
Date published: 2023-03-26
Rated 5 out of 5 by from Tlurbo tax is so simple This was so easy and I did it in the privacy of my home!
Date published: 2023-03-26
Rated 5 out of 5 by from Great experience I found the live chat on telephone to work much better than text.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is a grate tool but... Easy to use but is getting pricey that I might start look for somebody to do my tax instead.
Date published: 2023-03-26
Rated 3 out of 5 by from Going Backwards I have been using TT Desktop since back in the days when it was Chipsoft. I found this year to be more troublesome than past versions. I had to do several edits directly in forms mode to complete my returns. I know TT has a huge push to migrate everyone to their very expensive online program, but I am not buying in. I found it especially annoying that there was no radio button so that I could select to file my state return by mail. The $25 fee to file a state return is nothing but profit for intuit. I use tax slayer as a VITA volunteer and do not find as many issues. TT is not supporting the desktop user as well as in the past and it shows.
Date published: 2023-03-26
Rated 5 out of 5 by from We love turbo tax!! We found doing our taxes with turbo tax (online) to be the greatest and easiest way of doing our taxes!! We could work on our taxes when we have time and always come back without having to start over to go where we left off. Also, all the helpful information and access to detail information was extremely helpful.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 282
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I used TurboTax again this year I have been using TurboTax for about 30 years. Several times I have paid an accountant to review what i had done on TurboTax to see if they could find errors or things which could have been done better. Each time the answer was that they could find no errors or items to make improvements. I use TurboTax Deluxe. I do not see a need for the higher priced versions.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax and the live help I received was superb Amazing help from live chat. She was so helpful and patient with me! So friendly and professional as well.
Date published: 2023-03-26
Rated 4 out of 5 by from good but not great Liked earlier versions of turbo tax and the explanations/views better than 2022 version. Will probably use again but like seeing rerurn sections as I work.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is fast and easy It was fast and easy and explaining everything and it isn’t a hassle
Date published: 2023-03-26
Rated 5 out of 5 by from Love Turbo Tax Easy to use! Looking forward to using the app again next year!
Date published: 2023-03-26
Rated 5 out of 5 by from Tlurbo tax is so simple This was so easy and I did it in the privacy of my home!
Date published: 2023-03-26
Rated 5 out of 5 by from Great experience I found the live chat on telephone to work much better than text.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is a grate tool but... Easy to use but is getting pricey that I might start look for somebody to do my tax instead.
Date published: 2023-03-26
Rated 3 out of 5 by from Going Backwards I have been using TT Desktop since back in the days when it was Chipsoft. I found this year to be more troublesome than past versions. I had to do several edits directly in forms mode to complete my returns. I know TT has a huge push to migrate everyone to their very expensive online program, but I am not buying in. I found it especially annoying that there was no radio button so that I could select to file my state return by mail. The $25 fee to file a state return is nothing but profit for intuit. I use tax slayer as a VITA volunteer and do not find as many issues. TT is not supporting the desktop user as well as in the past and it shows.
Date published: 2023-03-26
Rated 5 out of 5 by from We love turbo tax!! We found doing our taxes with turbo tax (online) to be the greatest and easiest way of doing our taxes!! We could work on our taxes when we have time and always come back without having to start over to go where we left off. Also, all the helpful information and access to detail information was extremely helpful.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 282