TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from easy peasy it's in the title - simple, easy, electronic import of most of the documents and verbiage in the app is friendly and provides some humor relief.
Date published: 2023-03-22
Rated 5 out of 5 by from Anything Better than Turbo Tax? NO Accurate, quick, easy to use and understand! I recommend it to everyone.
Date published: 2023-03-22
Rated 4 out of 5 by from It's mostly great - year over year data comes in It's mostly great. BUT, I can no longer add supporting details by right clicking in a field. I must go to the Edit menu and do it from there. Ugh. Also, this year, the medical miles driven was split into Jan-June and July-Dec and the supporting details from last year didn't port over! Ugh - I had to type it all in AGAIN.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is convenient The system stores prior information which helps makes the process of doing taxes, east and more convenient.
Date published: 2023-03-22
Rated 5 out of 5 by from Fabulous experience! Relatively easy to use. Is so convenient that one year feeds to the next.
Date published: 2023-03-22
Rated 5 out of 5 by from Straight forward. Pretty easy to follow instructions. I like the way it gives a running total of amount due or refund.
Date published: 2023-03-22
Rated 5 out of 5 by from Whew - thanks for reminding me about married name I was taken aback when texted that my FED & State returns were rejected - had not changed my married name on my SS - so Turbo Tax showed me the “easy fix”! Thank you!
Date published: 2023-03-22
Rated 4 out of 5 by from Turboxtax is great Turbo Tax Live Experts are friendly and knowledgeable
Date published: 2023-03-22
Rated 3 out of 5 by from Good unless you have any issues Turbotax is very helpful with filling taxes but falls short in some key areas. The biggest problem is that if you make a mistake, it is almost impossible to go back and correct it since the questions it asks when you "edit" are not the same as the original questions. Some are left out. This means that the only way to fix the problem is to delete forms or start over. This is ridiculous and unnecessary.
Date published: 2023-03-22
Rated 5 out of 5 by from I always use Turbo Tax I have been using Turbo Tax for about 20 years and will continue to use it in the future. So easy to import information from previous return and view information from previous return to help and guide me with my current return.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 270
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy peasy it's in the title - simple, easy, electronic import of most of the documents and verbiage in the app is friendly and provides some humor relief.
Date published: 2023-03-22
Rated 5 out of 5 by from Anything Better than Turbo Tax? NO Accurate, quick, easy to use and understand! I recommend it to everyone.
Date published: 2023-03-22
Rated 4 out of 5 by from It's mostly great - year over year data comes in It's mostly great. BUT, I can no longer add supporting details by right clicking in a field. I must go to the Edit menu and do it from there. Ugh. Also, this year, the medical miles driven was split into Jan-June and July-Dec and the supporting details from last year didn't port over! Ugh - I had to type it all in AGAIN.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is convenient The system stores prior information which helps makes the process of doing taxes, east and more convenient.
Date published: 2023-03-22
Rated 5 out of 5 by from Fabulous experience! Relatively easy to use. Is so convenient that one year feeds to the next.
Date published: 2023-03-22
Rated 5 out of 5 by from Straight forward. Pretty easy to follow instructions. I like the way it gives a running total of amount due or refund.
Date published: 2023-03-22
Rated 5 out of 5 by from Whew - thanks for reminding me about married name I was taken aback when texted that my FED & State returns were rejected - had not changed my married name on my SS - so Turbo Tax showed me the “easy fix”! Thank you!
Date published: 2023-03-22
Rated 4 out of 5 by from Turboxtax is great Turbo Tax Live Experts are friendly and knowledgeable
Date published: 2023-03-22
Rated 3 out of 5 by from Good unless you have any issues Turbotax is very helpful with filling taxes but falls short in some key areas. The biggest problem is that if you make a mistake, it is almost impossible to go back and correct it since the questions it asks when you "edit" are not the same as the original questions. Some are left out. This means that the only way to fix the problem is to delete forms or start over. This is ridiculous and unnecessary.
Date published: 2023-03-22
Rated 5 out of 5 by from I always use Turbo Tax I have been using Turbo Tax for about 20 years and will continue to use it in the future. So easy to import information from previous return and view information from previous return to help and guide me with my current return.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 270