TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Luski51 from
Turbo Tax gets better every year!
I've been using Turbo Tax for over 20 years & each year it continues to improve! Very easy for 1st timers to learn how to use it! Thank you!
Date published: 2023-03-27
Rated 3 out of 5 by
Yikess from
Money Grab
Seems like it is constantly asking you for more money and trying to get you to spend more than necessary.
Date published: 2023-03-27
Rated 5 out of 5 by
mbellerice from
Always a great experience
I've used Turbo Tax for about 10 years and each year they get better by offering new optimized technology, granular help functions and more. I just love their service,
Date published: 2023-03-27
Rated 1 out of 5 by
CharlesDeb from
Uour not so greate anymore for the average person
Yes I did have the pleasure of spending over an hour today with one your employees just trying to file my return. I was down to the last steps and the software went circles just trying to process the audit setup. It was a disaster and went in circles until we found the correct web site to enter my updated password which I had done over five times. Your software lacks examples of how to do simple things that have nothing to do with filing a tax return. I have been a user over 25 years and your software becomes more complicated and lacks mapping of direction to go when filling out the forms. I would be better of going to a CPA. I am a mechanical engineer and I do not understand why your software is becoming more confusing to navigate than the tax code. This is not helpful. Seems like I need to go another direction.
Date published: 2023-03-27
Rated 4 out of 5 by
Chestina from
explain more about how to do a few things.
Just understanding what's going on...Very happy using turbo tax.
Date published: 2023-03-27
Rated 4 out of 5 by
bmbr23 from
great
Easy to walk through all the steps. Double Checked all issues.
Date published: 2023-03-27
Rated 5 out of 5 by
lils25 from
Amazing!
I spoke with Ebony and she was of great help! So quick and easy to work with.
Date published: 2023-03-27
Rated 5 out of 5 by
Detroit_Arvin from
Turbo Tax helps us to file ontime with all details
I have been using Turbo Tax for last 10 years and it helps us with all the latest
Date published: 2023-03-27
Rated 2 out of 5 by
MadzB5 from
Easy to Use but NOT Free
It was $193.00 dollars just to file with turbo tax. Yes, it is easy to use, but I will likely be using something else next year. I hear there are sites that are just as easy to use and much cheaper. I had no choice in paying extra for the LIVE assistance feature, which I didn't even use. That added quite a bit to the bill and I could have done without it.
Date published: 2023-03-27
Rated 4 out of 5 by
esna from
great
i had questions they answered them efficiently. Reliable
All TurboTax® Offerings Reviews - Page 239
Date published: 2023-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Luski51 from
Turbo Tax gets better every year!
I've been using Turbo Tax for over 20 years & each year it continues to improve! Very easy for 1st timers to learn how to use it! Thank you!
Date published: 2023-03-27
Rated 3 out of 5 by
Yikess from
Money Grab
Seems like it is constantly asking you for more money and trying to get you to spend more than necessary.
Date published: 2023-03-27
Rated 5 out of 5 by
mbellerice from
Always a great experience
I've used Turbo Tax for about 10 years and each year they get better by offering new optimized technology, granular help functions and more. I just love their service,
Date published: 2023-03-27
Rated 1 out of 5 by
CharlesDeb from
Uour not so greate anymore for the average person
Yes I did have the pleasure of spending over an hour today with one your employees just trying to file my return. I was down to the last steps and the software went circles just trying to process the audit setup. It was a disaster and went in circles until we found the correct web site to enter my updated password which I had done over five times. Your software lacks examples of how to do simple things that have nothing to do with filing a tax return. I have been a user over 25 years and your software becomes more complicated and lacks mapping of direction to go when filling out the forms. I would be better of going to a CPA. I am a mechanical engineer and I do not understand why your software is becoming more confusing to navigate than the tax code. This is not helpful. Seems like I need to go another direction.
Date published: 2023-03-27
Rated 4 out of 5 by
Chestina from
explain more about how to do a few things.
Just understanding what's going on...Very happy using turbo tax.
Date published: 2023-03-27
Rated 4 out of 5 by
bmbr23 from
great
Easy to walk through all the steps. Double Checked all issues.
Date published: 2023-03-27
Rated 5 out of 5 by
lils25 from
Amazing!
I spoke with Ebony and she was of great help! So quick and easy to work with.
Date published: 2023-03-27
Rated 5 out of 5 by
Detroit_Arvin from
Turbo Tax helps us to file ontime with all details
I have been using Turbo Tax for last 10 years and it helps us with all the latest
Date published: 2023-03-27
Rated 2 out of 5 by
MadzB5 from
Easy to Use but NOT Free
It was $193.00 dollars just to file with turbo tax. Yes, it is easy to use, but I will likely be using something else next year. I hear there are sites that are just as easy to use and much cheaper. I had no choice in paying extra for the LIVE assistance feature, which I didn't even use. That added quite a bit to the bill and I could have done without it.
Date published: 2023-03-27
Rated 4 out of 5 by
esna from
great
i had questions they answered them efficiently. Reliable
All TurboTax® Offerings Reviews - Page 239
Date published: 2023-03-27