TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 4 out of 5 by from IRS provided security pin It took me 3 tries to get my return finally not rejected by the IRS. Why is it so hard to find that spot where that number has to entered! Maybe make this the first required entry at the beginning for next year's software.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax This was very easy and user friendly! There were no problems it was lovely! There was no wait, no ads, no problems!
Date published: 2023-03-18
Rated 4 out of 5 by from TurboTax is Great, But ... I've used TurboTax for 9 years. Overall, I think it's great but downloads from Edward Jones tend to have errors when using multiple accounts. Also, the HELP function used to be very useful, now it's pretty worthless.
Date published: 2023-03-18
Rated 2 out of 5 by from Helpful but confusing when it comes to payments I've been using this service for two years now, but both times I've been charged for services I haven't used. There's a lot of confusion when you sign in and then the service adds charges as you go without enough confirmation. I'm not sure I'll continue to use this service
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is awsome We use TurboTax Premium for years and always satisfied
Date published: 2023-03-18
Rated 3 out of 5 by from Convenient but overpriced Paying $250 to file my taxes is a lot of money. Honestly, the federal gov should subsidize the cost considering filing taxes is required.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax was easy to use Easy to use turbotax and my return was ready to file in about 35 minutes
Date published: 2023-03-18
Rated 5 out of 5 by from Long time satisfied TT user! Been using the TurboTax platform for years, always pleased with the ease of use, even as our joint returns become more complex.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is awesome. Specialist fantastic Awesome. The specialist I spoke with is fantastic extremely knowledgeable
Date published: 2023-03-18
Rated 5 out of 5 by from help me understand I felt like i got a lesson from a teacher that i truly understand
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 224
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from IRS provided security pin It took me 3 tries to get my return finally not rejected by the IRS. Why is it so hard to find that spot where that number has to entered! Maybe make this the first required entry at the beginning for next year's software.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax This was very easy and user friendly! There were no problems it was lovely! There was no wait, no ads, no problems!
Date published: 2023-03-18
Rated 4 out of 5 by from TurboTax is Great, But ... I've used TurboTax for 9 years. Overall, I think it's great but downloads from Edward Jones tend to have errors when using multiple accounts. Also, the HELP function used to be very useful, now it's pretty worthless.
Date published: 2023-03-18
Rated 2 out of 5 by from Helpful but confusing when it comes to payments I've been using this service for two years now, but both times I've been charged for services I haven't used. There's a lot of confusion when you sign in and then the service adds charges as you go without enough confirmation. I'm not sure I'll continue to use this service
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is awsome We use TurboTax Premium for years and always satisfied
Date published: 2023-03-18
Rated 3 out of 5 by from Convenient but overpriced Paying $250 to file my taxes is a lot of money. Honestly, the federal gov should subsidize the cost considering filing taxes is required.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax was easy to use Easy to use turbotax and my return was ready to file in about 35 minutes
Date published: 2023-03-18
Rated 5 out of 5 by from Long time satisfied TT user! Been using the TurboTax platform for years, always pleased with the ease of use, even as our joint returns become more complex.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is awesome. Specialist fantastic Awesome. The specialist I spoke with is fantastic extremely knowledgeable
Date published: 2023-03-18
Rated 5 out of 5 by from help me understand I felt like i got a lesson from a teacher that i truly understand
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 224