TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy to use TurboTax lead me step by step to enter all the forms, and when I have questions it always has ? buttons to help me understand what does it means and what to enter. And the Search function also helped me to find the place to enter other forms.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo Tax needs to fix known bugs in online paymen Awful - will not use again. Online payment system bugs are known issues and very frustrating and have persisted in the desktop version from year to year. Agents are friendly and try to be helpful, but a huge waste of time. I spent more on the phone with the agent trying to fix the problem than I did doing my taxes in the first place. No longer a customer.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax made it easy Very easy to use and verify especially with multiple state returns
Date published: 2023-03-28
Rated 5 out of 5 by from Thorough and Easy As usual Turbo Tax is user friendly, thorough and easy.
Date published: 2023-03-28
Rated 2 out of 5 by from Lots of time wasting problems this year I kept running into problems with doing the taxes this year, and had to spend hours on he phone, only to find that TT couldn't solve the problems.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is cool. I love it so much I use it every year and can’t wait to buy the small business software.
Date published: 2023-03-28
Rated 5 out of 5 by from Super useful Straight forward and helpful, I've used TurboTax for the last nine years.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is easy to use. The process was simple and easy. The help windows were very beneficial when I had questions.
Date published: 2023-03-28
Rated 5 out of 5 by from Makes tax prep and filing so easy I appreciate the step by step process that Turbo Tax takes you through, and the ease of importing W2 info from a pdf and importing all the tax forms from my investment accounts with just one click. I HATE typing in numbers so this saves time and aggravation. It's also easy to e-file and my return is accepted by the IRS right away. Have been using Turbo Tax for more than 15 years and will keep using it.
Date published: 2023-03-28
Rated 3 out of 5 by from 2022 Turbo tax Wording sometimes confusing for us old retirees. Please be more direct with the statement. Speak for the 8th grade level use to be the target. It is getting a little expensive.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 215
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy to use TurboTax lead me step by step to enter all the forms, and when I have questions it always has ? buttons to help me understand what does it means and what to enter. And the Search function also helped me to find the place to enter other forms.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo Tax needs to fix known bugs in online paymen Awful - will not use again. Online payment system bugs are known issues and very frustrating and have persisted in the desktop version from year to year. Agents are friendly and try to be helpful, but a huge waste of time. I spent more on the phone with the agent trying to fix the problem than I did doing my taxes in the first place. No longer a customer.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax made it easy Very easy to use and verify especially with multiple state returns
Date published: 2023-03-28
Rated 5 out of 5 by from Thorough and Easy As usual Turbo Tax is user friendly, thorough and easy.
Date published: 2023-03-28
Rated 2 out of 5 by from Lots of time wasting problems this year I kept running into problems with doing the taxes this year, and had to spend hours on he phone, only to find that TT couldn't solve the problems.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is cool. I love it so much I use it every year and can’t wait to buy the small business software.
Date published: 2023-03-28
Rated 5 out of 5 by from Super useful Straight forward and helpful, I've used TurboTax for the last nine years.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is easy to use. The process was simple and easy. The help windows were very beneficial when I had questions.
Date published: 2023-03-28
Rated 5 out of 5 by from Makes tax prep and filing so easy I appreciate the step by step process that Turbo Tax takes you through, and the ease of importing W2 info from a pdf and importing all the tax forms from my investment accounts with just one click. I HATE typing in numbers so this saves time and aggravation. It's also easy to e-file and my return is accepted by the IRS right away. Have been using Turbo Tax for more than 15 years and will keep using it.
Date published: 2023-03-28
Rated 3 out of 5 by from 2022 Turbo tax Wording sometimes confusing for us old retirees. Please be more direct with the statement. Speak for the 8th grade level use to be the target. It is getting a little expensive.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 215