TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 3 out of 5 by from Fix DC Refund via Checking Account DC refund can only go to a savings account. I keep opting for checking, and it keeps calling it a savings. I had to opt for a paper refund check. What up?
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax helped me do it! Love how TurboTax askes all the questions and it tracked my time this year which was kind of fun!
Date published: 2023-03-30
Rated 4 out of 5 by from null null
Date published: 2023-03-30
Rated 5 out of 5 by from awesome! it was a breeze mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Date published: 2023-03-30
Rated 1 out of 5 by from The Desktop Experience Blows Wow, I'm stunned how far apart the departure is from online to desktop. I was required to file my taxes via the desktop because I missed the Oct 17 extension deadline in 2022. I know my bad, but the extra constraint on me falling through the cracks was that I paid Turbo Tax for nothing.
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax was frustrating I bout my TurboTax at Costco this year and came home to realize my two new computers don't have a disc drive. It would have been a good idea to know that I should have used the Costco information to start my taxes because by the time this 80-year-old citizen got to the end of the process (starting with TurboTax emails), and after being told not to worry about the payment until the end, I discovered I had to start over and open the Costco bought TurboTax. I am too old and tired to do that so I had to pay more than twice the price to complete my taxes this year, plus the annoyance of returning the product to Costco.!
Date published: 2023-03-30
Rated 5 out of 5 by from It gets better every year Excellent software! I used it for convenience, ease of use and affordability. It gets better every year. I paid less than half of what I paid last year to a tax consultant.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Agent that helped was awesome . Wish I could remember his name
Date published: 2023-03-30
Rated 3 out of 5 by from TTax is not perfect! I've been using TTax for 23 years, but still get frustrated with bugs which only points to quality of the testing. Found one in 2022 software, reported it in some way, not sure it will get attention. There is no clear path to report issues.
Date published: 2023-03-30
Rated 4 out of 5 by from Only file with TurboTax A family friend done mine for me but I always use TurboTax
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 212
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Fix DC Refund via Checking Account DC refund can only go to a savings account. I keep opting for checking, and it keeps calling it a savings. I had to opt for a paper refund check. What up?
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax helped me do it! Love how TurboTax askes all the questions and it tracked my time this year which was kind of fun!
Date published: 2023-03-30
Rated 4 out of 5 by from null null
Date published: 2023-03-30
Rated 5 out of 5 by from awesome! it was a breeze mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Date published: 2023-03-30
Rated 1 out of 5 by from The Desktop Experience Blows Wow, I'm stunned how far apart the departure is from online to desktop. I was required to file my taxes via the desktop because I missed the Oct 17 extension deadline in 2022. I know my bad, but the extra constraint on me falling through the cracks was that I paid Turbo Tax for nothing.
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax was frustrating I bout my TurboTax at Costco this year and came home to realize my two new computers don't have a disc drive. It would have been a good idea to know that I should have used the Costco information to start my taxes because by the time this 80-year-old citizen got to the end of the process (starting with TurboTax emails), and after being told not to worry about the payment until the end, I discovered I had to start over and open the Costco bought TurboTax. I am too old and tired to do that so I had to pay more than twice the price to complete my taxes this year, plus the annoyance of returning the product to Costco.!
Date published: 2023-03-30
Rated 5 out of 5 by from It gets better every year Excellent software! I used it for convenience, ease of use and affordability. It gets better every year. I paid less than half of what I paid last year to a tax consultant.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Agent that helped was awesome . Wish I could remember his name
Date published: 2023-03-30
Rated 3 out of 5 by from TTax is not perfect! I've been using TTax for 23 years, but still get frustrated with bugs which only points to quality of the testing. Found one in 2022 software, reported it in some way, not sure it will get attention. There is no clear path to report issues.
Date published: 2023-03-30
Rated 4 out of 5 by from Only file with TurboTax A family friend done mine for me but I always use TurboTax
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 212