TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from JUST RESPOND TO QUESTIONS AND FILE I have used Turbo Tax application on my computer and most recently on line. It is easy to follow and asks all the right questions to get pertinent information to file the return.
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax very user friendly Turbo tax was very user friendly. I recommend everyone to give it a try. LOVE IT !
Date published: 2023-03-19
Rated 3 out of 5 by from YOU ARE THROWING IN TOO MANY ADS, ETC. BY THROWING IN SO MANY ADS AND OTHER THINGS EXTRANEOUS TO JUST THE TASK, IT IRRITATES ME. NEXT YEAR, I WILL THINK ABOUT ANOTHER VENDOR. THE EXPERT WAS VERY GOOD AND HELPFUL.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tax still my go to but was annoying this yea I've been a TT user for many years. MANY. YEARS. This was the first time I have ever experienced a high degree of frustration. HIGH. DEGREE. I made six calls to Tech Support. SIX. It was surrounding technical issues. Call number 6, with Etha, was the Cash and Prizes winner and I was able to finish what I started. I will still use TT, but one more year like this one may have me rethinking. I still do not have a good answer as to the source of my problems, which is concerning for a repeat next year. Pretty sure it was a software glitch. Hope someone takes this review to hear. It would have been 5 stars, but for the level of frustration. You folks must do better next year.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use and still the best My one and only stop when I need tax software. High recommended!
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is great Excellent experience. Easy to understand. Finished my return and filed in under two hours. This year’s updates made it even easier.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is simple to use! So easy and fast! I have used Turbo Tax for last several years and will continue to do so.
Date published: 2023-03-19
Rated 5 out of 5 by from Great improvement of the software this year! Much easier to use this year. The instructions are much clearer and cross-reference information is more helpful than previous years. Thank you!
Date published: 2023-03-19
Rated 4 out of 5 by from TurboTax Business It was easy once I found the right download. That was a bit of a challenge
Date published: 2023-03-19
Rated 3 out of 5 by from Get it done! The use of turbo tax is easy and helpful for people that understand how to do taxes. I have done my taxes for years. The cost if way to much, If I had not been so busy I would have stop and done them another way, 178 for my states and me doing all the work is way to much.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 201
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from JUST RESPOND TO QUESTIONS AND FILE I have used Turbo Tax application on my computer and most recently on line. It is easy to follow and asks all the right questions to get pertinent information to file the return.
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax very user friendly Turbo tax was very user friendly. I recommend everyone to give it a try. LOVE IT !
Date published: 2023-03-19
Rated 3 out of 5 by from YOU ARE THROWING IN TOO MANY ADS, ETC. BY THROWING IN SO MANY ADS AND OTHER THINGS EXTRANEOUS TO JUST THE TASK, IT IRRITATES ME. NEXT YEAR, I WILL THINK ABOUT ANOTHER VENDOR. THE EXPERT WAS VERY GOOD AND HELPFUL.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tax still my go to but was annoying this yea I've been a TT user for many years. MANY. YEARS. This was the first time I have ever experienced a high degree of frustration. HIGH. DEGREE. I made six calls to Tech Support. SIX. It was surrounding technical issues. Call number 6, with Etha, was the Cash and Prizes winner and I was able to finish what I started. I will still use TT, but one more year like this one may have me rethinking. I still do not have a good answer as to the source of my problems, which is concerning for a repeat next year. Pretty sure it was a software glitch. Hope someone takes this review to hear. It would have been 5 stars, but for the level of frustration. You folks must do better next year.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use and still the best My one and only stop when I need tax software. High recommended!
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is great Excellent experience. Easy to understand. Finished my return and filed in under two hours. This year’s updates made it even easier.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is simple to use! So easy and fast! I have used Turbo Tax for last several years and will continue to do so.
Date published: 2023-03-19
Rated 5 out of 5 by from Great improvement of the software this year! Much easier to use this year. The instructions are much clearer and cross-reference information is more helpful than previous years. Thank you!
Date published: 2023-03-19
Rated 4 out of 5 by from TurboTax Business It was easy once I found the right download. That was a bit of a challenge
Date published: 2023-03-19
Rated 3 out of 5 by from Get it done! The use of turbo tax is easy and helpful for people that understand how to do taxes. I have done my taxes for years. The cost if way to much, If I had not been so busy I would have stop and done them another way, 178 for my states and me doing all the work is way to much.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 201