TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from AWESOME GREAT JOB IMRAN! VERY THROROUGH. WILL RECOMMEND FOR SURE.
Date published: 2023-09-01
Rated 4 out of 5 by from Turbo Tax Business works well for LLC tax return I found it hard to work with the forms and make corrections to entries. I had to go back an make changes. Did not find a way to make updates in the forms.
Date published: 2023-09-01
Rated 3 out of 5 by from Pretty smooth Sailing I do love this app, and I find it just as easy, and far cheaper, than giving all your info to an accountant. But a better explanation of certain financial situations that can occur on investments is required. Like how do I know why TT wants me to keep revisiting my 1099 Div to make sure certain things got done right? As far as I can tell, its fine--but explaning the problem better, like what may constitute a too-short holding period or why something isn't complete on the 1099 in the first place would be great. Also, a better incentive to fill out the various tax exemptions for Ca residents would be lovely. Why did I own Ca money last year but not this year? Something must of helped me but I just don't know what. Dotting the i's a little more with relevant details would help.
Date published: 2023-09-01
Rated 5 out of 5 by from great service, perfect as advertised. I wish I knew more how to do it myself, but it seems like the folks at turbo tax have seriously figured out how to streamline tax filing for people who don't have as much time. Website ease of access is great, user interface is well-thought out, and it didn't feel like they withheld information from me for their own profit. I don't mind paying these folks extra just so I can do more with my time.
Date published: 2023-09-01
Rated 4 out of 5 by from TurboTax is awesome Lovely & very helpful thanks TurboTax I will use again
Date published: 2023-09-01
Rated 3 out of 5 by from I expect more from Turbotax I live in an area that was designated by the state of CA and the Federal Government as a disaster area. As a result, I was able to delay filing and paying my taxes until Oct this year. While I could find articles via the help search in Turbotax verifying this, their software would not allow me to specify the later date for payment and filing. I worked with their help center and was told to just wait and try to see if they updated. They never did. When you pay this much for tax software, you expect it to handle a situation like this. Many people across the US were in this situation.
Date published: 2023-09-01
Rated 4 out of 5 by from Turbo tax intuit Good easy to use……………………………………………………………….,…………….,.
Date published: 2023-09-01
Rated 5 out of 5 by from Luv TurboTax Easy to use, not too expensive, and very quick returns.
Date published: 2023-09-01
Rated 4 out of 5 by from Turbo Tax is a good service The process was easy, Helpful Information with the support and Search options
Date published: 2023-09-01
Rated 5 out of 5 by from Ammended my Return I ammended my return because I withdrew from SSA after I received 2 payments. It was a breeze with Turbo Tax
Date published: 2023-09-01
All TurboTax® Offerings Reviews - Page 118
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWESOME GREAT JOB IMRAN! VERY THROROUGH. WILL RECOMMEND FOR SURE.
Date published: 2023-09-01
Rated 4 out of 5 by from Turbo Tax Business works well for LLC tax return I found it hard to work with the forms and make corrections to entries. I had to go back an make changes. Did not find a way to make updates in the forms.
Date published: 2023-09-01
Rated 3 out of 5 by from Pretty smooth Sailing I do love this app, and I find it just as easy, and far cheaper, than giving all your info to an accountant. But a better explanation of certain financial situations that can occur on investments is required. Like how do I know why TT wants me to keep revisiting my 1099 Div to make sure certain things got done right? As far as I can tell, its fine--but explaning the problem better, like what may constitute a too-short holding period or why something isn't complete on the 1099 in the first place would be great. Also, a better incentive to fill out the various tax exemptions for Ca residents would be lovely. Why did I own Ca money last year but not this year? Something must of helped me but I just don't know what. Dotting the i's a little more with relevant details would help.
Date published: 2023-09-01
Rated 5 out of 5 by from great service, perfect as advertised. I wish I knew more how to do it myself, but it seems like the folks at turbo tax have seriously figured out how to streamline tax filing for people who don't have as much time. Website ease of access is great, user interface is well-thought out, and it didn't feel like they withheld information from me for their own profit. I don't mind paying these folks extra just so I can do more with my time.
Date published: 2023-09-01
Rated 4 out of 5 by from TurboTax is awesome Lovely & very helpful thanks TurboTax I will use again
Date published: 2023-09-01
Rated 3 out of 5 by from I expect more from Turbotax I live in an area that was designated by the state of CA and the Federal Government as a disaster area. As a result, I was able to delay filing and paying my taxes until Oct this year. While I could find articles via the help search in Turbotax verifying this, their software would not allow me to specify the later date for payment and filing. I worked with their help center and was told to just wait and try to see if they updated. They never did. When you pay this much for tax software, you expect it to handle a situation like this. Many people across the US were in this situation.
Date published: 2023-09-01
Rated 4 out of 5 by from Turbo tax intuit Good easy to use……………………………………………………………….,…………….,.
Date published: 2023-09-01
Rated 5 out of 5 by from Luv TurboTax Easy to use, not too expensive, and very quick returns.
Date published: 2023-09-01
Rated 4 out of 5 by from Turbo Tax is a good service The process was easy, Helpful Information with the support and Search options
Date published: 2023-09-01
Rated 5 out of 5 by from Ammended my Return I ammended my return because I withdrew from SSA after I received 2 payments. It was a breeze with Turbo Tax
Date published: 2023-09-01
All TurboTax® Offerings Reviews - Page 118