TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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TurboTax Live Full Service
Rated 5 out of 5 by
saints on parade from
Makes it easy and walks you through everything
Help was there if you needed it. I was able to get everything done within an hour which is good for taxes
Date published: 2023-04-18
Rated 5 out of 5 by
OCR Runner from
Turbo Tax Makes Life Easier
Save yourself time- and use Turbo Tax- Easy to use, and informative
Date published: 2023-04-18
Rated 1 out of 5 by
BNR2022 from
Awful experience filing this year
I have long loved turbo tax but this year I had an error on my account that was not understood by more than 4 of your support team members and it took me over 24 hours and Thankfullly, Jori who was the 4th escalated attempt to fix. It is always so easy but this year it was stressful and disappointing. If the error could have just explained there was a hold on my account, the first call at midnight would have helped your team fix it.
Date published: 2023-04-18
Rated 5 out of 5 by
Pegdar2015 from
PegDar2015
I had a great experience using turbotax. The agent was very helpful that i spoke with., >
Date published: 2023-04-18
Rated 5 out of 5 by
Nuke Them All from
Very simple to use
Second year using Turbo Tax. For self employed it makes it very easy. Will keep using it in the future.
Date published: 2023-04-18
Rated 5 out of 5 by
citizen_b3rt from
Easy and Comprehensive
It had been a while since using TurboTax, but I found it to be easy and intuitive, while being comprehensive at the same time. It was very simple to navigate back and forth and update fields and forms as needed. We ended up owing Federal, but the explanation as to why was informative for the future. The only problem I had was an issue with email verification, but I was able to figure it out from the forums in order to file successfully.
Date published: 2023-04-18
Rated 4 out of 5 by
SJWC from
EASY
Turbo Tax is super easy and convenient. I would use again.
Date published: 2023-04-18
Rated 3 out of 5 by
Corey Dunigan from
Awesome
It really good for doing my taxes by myself for the first time
Date published: 2023-04-18
Rated 5 out of 5 by
ConnieF1977 from
Used Turbo Tax for years
Always felt comfortable using Turbo Tax. It saves previous year.
Date published: 2023-04-18
Rated 1 out of 5 by
Ed237 from
Turbo Tax is no longer any good
forced me to enter a fake value on a 1099-R because it would not accept what payee provided. Kept trying to sell me upgrades every other screen. Overall, not nearly as easy to file as in the past. Probably not the best choice for retirees.
All TurboTax® Offerings Reviews - Page 968
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
saints on parade from
Makes it easy and walks you through everything
Help was there if you needed it. I was able to get everything done within an hour which is good for taxes
Date published: 2023-04-18
Rated 5 out of 5 by
OCR Runner from
Turbo Tax Makes Life Easier
Save yourself time- and use Turbo Tax- Easy to use, and informative
Date published: 2023-04-18
Rated 1 out of 5 by
BNR2022 from
Awful experience filing this year
I have long loved turbo tax but this year I had an error on my account that was not understood by more than 4 of your support team members and it took me over 24 hours and Thankfullly, Jori who was the 4th escalated attempt to fix. It is always so easy but this year it was stressful and disappointing. If the error could have just explained there was a hold on my account, the first call at midnight would have helped your team fix it.
Date published: 2023-04-18
Rated 5 out of 5 by
Pegdar2015 from
PegDar2015
I had a great experience using turbotax. The agent was very helpful that i spoke with., >
Date published: 2023-04-18
Rated 5 out of 5 by
Nuke Them All from
Very simple to use
Second year using Turbo Tax. For self employed it makes it very easy. Will keep using it in the future.
Date published: 2023-04-18
Rated 5 out of 5 by
citizen_b3rt from
Easy and Comprehensive
It had been a while since using TurboTax, but I found it to be easy and intuitive, while being comprehensive at the same time. It was very simple to navigate back and forth and update fields and forms as needed. We ended up owing Federal, but the explanation as to why was informative for the future. The only problem I had was an issue with email verification, but I was able to figure it out from the forums in order to file successfully.
Date published: 2023-04-18
Rated 4 out of 5 by
SJWC from
EASY
Turbo Tax is super easy and convenient. I would use again.
Date published: 2023-04-18
Rated 3 out of 5 by
Corey Dunigan from
Awesome
It really good for doing my taxes by myself for the first time
Date published: 2023-04-18
Rated 5 out of 5 by
ConnieF1977 from
Used Turbo Tax for years
Always felt comfortable using Turbo Tax. It saves previous year.
Date published: 2023-04-18
Rated 1 out of 5 by
Ed237 from
Turbo Tax is no longer any good
forced me to enter a fake value on a 1099-R because it would not accept what payee provided. Kept trying to sell me upgrades every other screen. Overall, not nearly as easy to file as in the past. Probably not the best choice for retirees.
All TurboTax® Offerings Reviews - Page 968
Date published: 2023-04-18