TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Great Product! The process was easy and fast and easy to understand.
Date published: 2023-04-18
Rated 1 out of 5 by from Makes you upgrade to deluxe. I did my taxes through the app a simple 1040. However, when I went to check out, it made me upgrade to deluxe I spent over an hour on the phone with TurboTax and they couldn’t even figure it out. They try to give me a service code that did not work they said I would have to start my taxes over however it would not let me start my taxes over and I ended up paying $118 when it should’ve been free.
Date published: 2023-04-18
Rated 2 out of 5 by from Too expensive It is set up to make you upgrade for any minor changes
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo tax is a rip off Turbo tax charges too much, I'm going to use h &r block next year
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best site to USE! THEY OFFER HELP AND GREAT SERVICE. I USED THE SERVICE FOR YEARS!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks! Simple and straight forward easy! I have used Turbo tax for the past 5 or 6 years. Won't file any other way!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great everything was great. Very simple and quick. Will use again
Date published: 2023-04-18
Rated 4 out of 5 by from Virtual Rita was awesome Rita was super helpful and helped with every question and issue i had i gave 4 stars because of the turbo tax foprm charge; not because of her
Date published: 2023-04-18
Rated 5 out of 5 by from Long time user. Great experience thus far! My experiences with Turbotax have been very positive thus far. In 2021 and 2022, the current U.S administration has made some frustrating changes to the tax code but Turbotax has helped me navigate the new complications. Doing your own taxes is no easy however with the Turbotax sevices, the process is doable even for those of us whom are administratively challenged. The few times that I've had to call in the last 10 years has been a good experience and I have not wasted too much time, which is always the most important aspect of an efficiently run business. Never allow for customers to waist their time.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was fine Trish was oustanding helping get through the software
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 933
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product! The process was easy and fast and easy to understand.
Date published: 2023-04-18
Rated 1 out of 5 by from Makes you upgrade to deluxe. I did my taxes through the app a simple 1040. However, when I went to check out, it made me upgrade to deluxe I spent over an hour on the phone with TurboTax and they couldn’t even figure it out. They try to give me a service code that did not work they said I would have to start my taxes over however it would not let me start my taxes over and I ended up paying $118 when it should’ve been free.
Date published: 2023-04-18
Rated 2 out of 5 by from Too expensive It is set up to make you upgrade for any minor changes
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo tax is a rip off Turbo tax charges too much, I'm going to use h &r block next year
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best site to USE! THEY OFFER HELP AND GREAT SERVICE. I USED THE SERVICE FOR YEARS!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks! Simple and straight forward easy! I have used Turbo tax for the past 5 or 6 years. Won't file any other way!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great everything was great. Very simple and quick. Will use again
Date published: 2023-04-18
Rated 4 out of 5 by from Virtual Rita was awesome Rita was super helpful and helped with every question and issue i had i gave 4 stars because of the turbo tax foprm charge; not because of her
Date published: 2023-04-18
Rated 5 out of 5 by from Long time user. Great experience thus far! My experiences with Turbotax have been very positive thus far. In 2021 and 2022, the current U.S administration has made some frustrating changes to the tax code but Turbotax has helped me navigate the new complications. Doing your own taxes is no easy however with the Turbotax sevices, the process is doable even for those of us whom are administratively challenged. The few times that I've had to call in the last 10 years has been a good experience and I have not wasted too much time, which is always the most important aspect of an efficiently run business. Never allow for customers to waist their time.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was fine Trish was oustanding helping get through the software
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 933