TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from TOO EXPENSIVE!! Way too expensive and too pushy in selling products
Date published: 2023-04-18
Rated 5 out of 5 by from AWESOME SOFTWARE EASY TO MANAGE WITH ALL THE HELPFUL TIPS AND TOOLS
Date published: 2023-04-18
Rated 5 out of 5 by from It’s A Great Tool It walks me through everything I need to know about filing my taxes; from tax breaks, to giving me knowledge about how to apply for a payment plan with the IRS.
Date published: 2023-04-18
Rated 5 out of 5 by from I love Turbo Taxx My experience with Turno Tax has been excellent for several years. They ask all the right questions and solve my problems if I have any. I will continue to use them.
Date published: 2023-04-18
Rated 5 out of 5 by from Good tool Easy to navigate and informative. The descriptions improve since last year.
Date published: 2023-04-18
Rated 1 out of 5 by from Solar carryover glich when client dont have a home This year issue was very frustrated and hard to fix. Found the fix on the web in a 2021 post. SMH. Too much issue this year for the price. Took me over a week to get to efile because of issue above and still paid $192.
Date published: 2023-04-18
Rated 5 out of 5 by from Only tax filing system I’ll ever use I’ve been using turbotax for nearly a decade. It’s intuitive and easy to use. Would recommend to anyone.
Date published: 2023-04-18
Rated 4 out of 5 by from More Seamless with Quickbooks? I use Quickbooks Self-Employed app to track all my purchases, expenses and miles. throughout the year. There are still WAYYY too many hiccups between the two products. I shouldn't have to be entering ANY amounts or figures but, particularly with miles, I was required to do a lot of work I shouldn't have had to (because of the fact that I tracked all of that *at the time* for a reason!). There are also a couple spots where it's easy to get stuck (particularly around submitting vehicle information) and I'd like to see TurboTax iron these out to make the process even more smooth. Otherwise, great product! Can't even imagine how laypeople used to do their taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax - Review Joy did a great job making this process easy and comfortable, she was very personal and friendly. I did not have any questions.
Date published: 2023-04-18
Rated 2 out of 5 by from Price too high I wanted the basic cheapest option. I am only getting $2 back. I take the standard deduction with no dependents or anything else. I do not need audit protection. It showed a price before i put in my card info. Then when I hit submit, extra protection was added that i did not select. Only saw it on my receipt. I will be using a free online website next time. Only reason I put up with the ridiculous price increases each year is because of the convenience of having last years info already in there. I paid $125 to get $2 back.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 928
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TOO EXPENSIVE!! Way too expensive and too pushy in selling products
Date published: 2023-04-18
Rated 5 out of 5 by from AWESOME SOFTWARE EASY TO MANAGE WITH ALL THE HELPFUL TIPS AND TOOLS
Date published: 2023-04-18
Rated 5 out of 5 by from It’s A Great Tool It walks me through everything I need to know about filing my taxes; from tax breaks, to giving me knowledge about how to apply for a payment plan with the IRS.
Date published: 2023-04-18
Rated 5 out of 5 by from I love Turbo Taxx My experience with Turno Tax has been excellent for several years. They ask all the right questions and solve my problems if I have any. I will continue to use them.
Date published: 2023-04-18
Rated 5 out of 5 by from Good tool Easy to navigate and informative. The descriptions improve since last year.
Date published: 2023-04-18
Rated 1 out of 5 by from Solar carryover glich when client dont have a home This year issue was very frustrated and hard to fix. Found the fix on the web in a 2021 post. SMH. Too much issue this year for the price. Took me over a week to get to efile because of issue above and still paid $192.
Date published: 2023-04-18
Rated 5 out of 5 by from Only tax filing system I’ll ever use I’ve been using turbotax for nearly a decade. It’s intuitive and easy to use. Would recommend to anyone.
Date published: 2023-04-18
Rated 4 out of 5 by from More Seamless with Quickbooks? I use Quickbooks Self-Employed app to track all my purchases, expenses and miles. throughout the year. There are still WAYYY too many hiccups between the two products. I shouldn't have to be entering ANY amounts or figures but, particularly with miles, I was required to do a lot of work I shouldn't have had to (because of the fact that I tracked all of that *at the time* for a reason!). There are also a couple spots where it's easy to get stuck (particularly around submitting vehicle information) and I'd like to see TurboTax iron these out to make the process even more smooth. Otherwise, great product! Can't even imagine how laypeople used to do their taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax - Review Joy did a great job making this process easy and comfortable, she was very personal and friendly. I did not have any questions.
Date published: 2023-04-18
Rated 2 out of 5 by from Price too high I wanted the basic cheapest option. I am only getting $2 back. I take the standard deduction with no dependents or anything else. I do not need audit protection. It showed a price before i put in my card info. Then when I hit submit, extra protection was added that i did not select. Only saw it on my receipt. I will be using a free online website next time. Only reason I put up with the ridiculous price increases each year is because of the convenience of having last years info already in there. I paid $125 to get $2 back.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 928