TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Taxes faxes from
Loyall Customer
I have been using Turbo Tax for quite sometime! I really appreciate the usability and the help available if needed. Thank you!
Date published: 2023-04-18
Rated 1 out of 5 by
hsegfouihaeoighaeoih from
Turbo Tax Is Way Too Expensive
Too expensive for filing paperwork. Then there's a $3.95 processing fee after paying up $179. Paid more for this service than I had to pay back in taxes (and received). Going to look into another service next year.
Date published: 2023-04-18
Rated 3 out of 5 by
Pat1099S from
Need to add 1099-S Capability
Just Okay...you need to add the availability to do a 1099-S in the investment section for sale of non-main Home or land instead of trying to fit the numbers into a 1099-B form. Your website guidance on this is wrong and suggests a 1099-S form is in the Premier version, but it isn't. Lots of online discussion and posts about this causing many users heartache...
Date published: 2023-04-18
Rated 3 out of 5 by
MPKT from
Turbo Tax is OK
It's okay. I'd like more options. I think I may be missing out on some tax credits
Date published: 2023-04-18
Rated 1 out of 5 by
Adrian0100 from
I don't know hat I paid for
There was no help from customer service. Which is a fee I paid for. The "tax experts" did not have any answers for me as to how to file through mail. The individual I was on the phone with was very unprofessional and had me on hold for 20 mins just finally tell me they did not know what was going on. Then contacted someone else after, which lead to another long waiting period.
Date published: 2023-04-18
Rated 3 out of 5 by
Rooroo9233 from
great website but hidden fees!!
i absolutely love the website layout and how easy turbotax makes filing taxes, but do not appreciate the lack of transparency when it came down to paying to file it. my taxes are definitely simple and I was still charged 59$ + another $59 (for state filing) + $39 additional fee. I also couldn't even chat with someone live neither could I get ahold of someone on the customer service line. My total refund expected did not include my expected state tax refund--which was very confusing and deceiving to me. Aside from that i love your website and it was very easy to navigate!
Date published: 2023-04-18
Rated 3 out of 5 by
Stoney 2500 from
Too much selling
Program keeps trying to sell you audit protection and professional advice. Over and over again until the very end. Was irritating to always need to go through that to work on my return. I used the more complicated business filing and that part was easy to work through. If you don't mind being bugged all the time by sales pitches.
Date published: 2023-04-18
Rated 5 out of 5 by
Jake365 from
Turbo tax is awesome!
Very easy to use. Turbo tax is the best tax website.
Date published: 2023-04-18
Rated 2 out of 5 by
JCP1234567 from
Too expensive
Too expensive and spends too much time asking if you want to upgrade to even more expensive.
Date published: 2023-04-18
Rated 5 out of 5 by
Lee fed from
I only
Did I really don’t want to do this but for some reason I can’t skip it?
All TurboTax® Offerings Reviews - Page 913
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Taxes faxes from
Loyall Customer
I have been using Turbo Tax for quite sometime! I really appreciate the usability and the help available if needed. Thank you!
Date published: 2023-04-18
Rated 1 out of 5 by
hsegfouihaeoighaeoih from
Turbo Tax Is Way Too Expensive
Too expensive for filing paperwork. Then there's a $3.95 processing fee after paying up $179. Paid more for this service than I had to pay back in taxes (and received). Going to look into another service next year.
Date published: 2023-04-18
Rated 3 out of 5 by
Pat1099S from
Need to add 1099-S Capability
Just Okay...you need to add the availability to do a 1099-S in the investment section for sale of non-main Home or land instead of trying to fit the numbers into a 1099-B form. Your website guidance on this is wrong and suggests a 1099-S form is in the Premier version, but it isn't. Lots of online discussion and posts about this causing many users heartache...
Date published: 2023-04-18
Rated 3 out of 5 by
MPKT from
Turbo Tax is OK
It's okay. I'd like more options. I think I may be missing out on some tax credits
Date published: 2023-04-18
Rated 1 out of 5 by
Adrian0100 from
I don't know hat I paid for
There was no help from customer service. Which is a fee I paid for. The "tax experts" did not have any answers for me as to how to file through mail. The individual I was on the phone with was very unprofessional and had me on hold for 20 mins just finally tell me they did not know what was going on. Then contacted someone else after, which lead to another long waiting period.
Date published: 2023-04-18
Rated 3 out of 5 by
Rooroo9233 from
great website but hidden fees!!
i absolutely love the website layout and how easy turbotax makes filing taxes, but do not appreciate the lack of transparency when it came down to paying to file it. my taxes are definitely simple and I was still charged 59$ + another $59 (for state filing) + $39 additional fee. I also couldn't even chat with someone live neither could I get ahold of someone on the customer service line. My total refund expected did not include my expected state tax refund--which was very confusing and deceiving to me. Aside from that i love your website and it was very easy to navigate!
Date published: 2023-04-18
Rated 3 out of 5 by
Stoney 2500 from
Too much selling
Program keeps trying to sell you audit protection and professional advice. Over and over again until the very end. Was irritating to always need to go through that to work on my return. I used the more complicated business filing and that part was easy to work through. If you don't mind being bugged all the time by sales pitches.
Date published: 2023-04-18
Rated 5 out of 5 by
Jake365 from
Turbo tax is awesome!
Very easy to use. Turbo tax is the best tax website.
Date published: 2023-04-18
Rated 2 out of 5 by
JCP1234567 from
Too expensive
Too expensive and spends too much time asking if you want to upgrade to even more expensive.
Date published: 2023-04-18
Rated 5 out of 5 by
Lee fed from
I only
Did I really don’t want to do this but for some reason I can’t skip it?
All TurboTax® Offerings Reviews - Page 913
Date published: 2023-04-18