TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
AG Ramos from
Awesome tool!
Excellent experience, easygoing process to utilize the app through the phone or laptop.
Date published: 2023-04-18
Rated 3 out of 5 by
JDGA1212 from
Local Tax
I love TurboTax but I don't understand why the local and state tax sections are so difficult and confusing, especially because the Federal tax side is so simple to use. I think they have neglected to make the city and state tax forms user friendly and I think it would be beneficial to better develop that side. The main issue is that it is difficult to search for what forms, and much of the input is manual when it should be drawn from the federal taxes. There are no help buttons on the city tax section like there are in the federal tax section, either that or they are too difficult to find to actually be helpful. I appreciate the decreased cost as opposed to going to a tax services professional in person, but I will likely use H&R Block next year to avoid the unnecessary hassle with local tax forms.
Date published: 2023-04-18
Rated 1 out of 5 by
apomasi from
Never again
I have used TurboTax in the past, as has my mother. This year was a hot mess. Hard to understand, asked questions but responses were vague. Seemed that there were errors in the software. Will need to come up with something different for next year. SLOPPY!!!
Date published: 2023-04-18
Rated 4 out of 5 by
John P in FL from
Turbo Tax is very good
Easy to use Turbo Tax. It would be nice if it were easier to get questions asked quickly. Maybe it is easier than I think and I'm not accessing support as easy as I could.
Date published: 2023-04-18
Rated 5 out of 5 by
Business and nvestor from
Turbo Tax is Awesome
Turbo Tax is definitely a helpful tool for many people regarding tax time. If you have any questions or concerns while using Turbo Tax, don't hesitate to contact their customer support team through their live chat features. They should be able to help you navigate any issues and ensure that you're complying with all required IRS rules
Date published: 2023-04-18
Rated 5 out of 5 by
Amber292 from
TurboTax is awesome!
TurboTax allows me to complete my return easily. It provides such a simple design to its customers and the helpful tips easily explain things to me when I become confused about certain questions. Thank you!
Date published: 2023-04-18
Rated 4 out of 5 by
clonfertman from
Turbo tax is expensive
I had really good customer support. i did my taxes in 3 hours and am confident they're ok.
Date published: 2023-04-18
Rated 5 out of 5 by
Elie_19 from
Never Fails
Been using Turbotax since I was 17, and I've never had to think twice about tax season.
Date published: 2023-04-18
Rated 5 out of 5 by
Philip3423 from
Very good experience using TurboTax
Completed my tax return without assistance. Was able to work thru input data and resolve any problems that arose. Very good experience, input questions answered, explained and completed. All issues handled.
Date published: 2023-04-18
Rated 5 out of 5 by
MoodyBluesAmbassador1969 from
Turbo tax is the simplest easiest and the best
Turbo tax makes everything simple and easy. It couldn't be simpler. They answer any and all questions and makes sure everything is correct. Turbo tax makes filing taxes a breeze and stress free.
All TurboTax® Offerings Reviews - Page 892
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
AG Ramos from
Awesome tool!
Excellent experience, easygoing process to utilize the app through the phone or laptop.
Date published: 2023-04-18
Rated 3 out of 5 by
JDGA1212 from
Local Tax
I love TurboTax but I don't understand why the local and state tax sections are so difficult and confusing, especially because the Federal tax side is so simple to use. I think they have neglected to make the city and state tax forms user friendly and I think it would be beneficial to better develop that side. The main issue is that it is difficult to search for what forms, and much of the input is manual when it should be drawn from the federal taxes. There are no help buttons on the city tax section like there are in the federal tax section, either that or they are too difficult to find to actually be helpful. I appreciate the decreased cost as opposed to going to a tax services professional in person, but I will likely use H&R Block next year to avoid the unnecessary hassle with local tax forms.
Date published: 2023-04-18
Rated 1 out of 5 by
apomasi from
Never again
I have used TurboTax in the past, as has my mother. This year was a hot mess. Hard to understand, asked questions but responses were vague. Seemed that there were errors in the software. Will need to come up with something different for next year. SLOPPY!!!
Date published: 2023-04-18
Rated 4 out of 5 by
John P in FL from
Turbo Tax is very good
Easy to use Turbo Tax. It would be nice if it were easier to get questions asked quickly. Maybe it is easier than I think and I'm not accessing support as easy as I could.
Date published: 2023-04-18
Rated 5 out of 5 by
Business and nvestor from
Turbo Tax is Awesome
Turbo Tax is definitely a helpful tool for many people regarding tax time. If you have any questions or concerns while using Turbo Tax, don't hesitate to contact their customer support team through their live chat features. They should be able to help you navigate any issues and ensure that you're complying with all required IRS rules
Date published: 2023-04-18
Rated 5 out of 5 by
Amber292 from
TurboTax is awesome!
TurboTax allows me to complete my return easily. It provides such a simple design to its customers and the helpful tips easily explain things to me when I become confused about certain questions. Thank you!
Date published: 2023-04-18
Rated 4 out of 5 by
clonfertman from
Turbo tax is expensive
I had really good customer support. i did my taxes in 3 hours and am confident they're ok.
Date published: 2023-04-18
Rated 5 out of 5 by
Elie_19 from
Never Fails
Been using Turbotax since I was 17, and I've never had to think twice about tax season.
Date published: 2023-04-18
Rated 5 out of 5 by
Philip3423 from
Very good experience using TurboTax
Completed my tax return without assistance. Was able to work thru input data and resolve any problems that arose. Very good experience, input questions answered, explained and completed. All issues handled.
Date published: 2023-04-18
Rated 5 out of 5 by
MoodyBluesAmbassador1969 from
Turbo tax is the simplest easiest and the best
Turbo tax makes everything simple and easy. It couldn't be simpler. They answer any and all questions and makes sure everything is correct. Turbo tax makes filing taxes a breeze and stress free.
All TurboTax® Offerings Reviews - Page 892
Date published: 2023-04-18