TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Great for calculating taxes, but not perfect TurboTax worked flawlessly and was mostly easy to use. I had two problems. 1. I had a 1099-Misc from a brokerage account and had it imported. The Q&A didn't ask the right question and to not get Social Security tax taken out, I had to switch to forms and check a sub-box that also said "Other." 2. I had two 1098 mortgage statements (because my mortgage was bought mid-year) and in order to get them added together I had to check that each one was not the most recent. It wasn't clear that this was what needed to be done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Everyone was so helpful and explained everything so well to me. I had 3 different associates that helped me through what I didn't understand. Jean,Frank,Yoshanda and they all helped so much! This is my 4th year using turbo tax and I will never not use it! Thanks so much!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is great! It is very easy to use and has answers to most if not all of your questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome. The system is quick and easy. This is my third year of using it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks! Love Turbo Tax! Favorite features include the ability to go back and forth to double check work and the ability to complete over several days time if necessary. I appreciate that I can pick up exactly where I left off. My taxes are fairly simple, and I like to do it myself, but I still get nervous. The help boxes are useful and easy to understand. I've never had a need for the live chat, but I am glad to know it is available.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax Slays Turbotax made filing my taxes feel like online shopping! It was easy and cute - just like me
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Online Deluxe - это удобно! easy anUsing turbotax is easy and convenientd convenient
Date published: 2023-04-18
Rated 5 out of 5 by from AWESOME SUPER EASY TO USE! easy explanations. Super fast!!
Date published: 2023-04-18
Rated 5 out of 5 by from Best tool for tax time! I enjoy Turbo Tax's ease of use to prepare and submit my tax returns
Date published: 2023-04-18
Rated 3 out of 5 by from Federal return is great - State not so much! Federal Return was easy to file. Indiana state kept getting errors and would not allow me to file electronically due to errors. Even the tax experts couldn't figure it out. Now I am rushing to get to the post office before they close in 1.5 hours. Not convenient!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 866
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great for calculating taxes, but not perfect TurboTax worked flawlessly and was mostly easy to use. I had two problems. 1. I had a 1099-Misc from a brokerage account and had it imported. The Q&A didn't ask the right question and to not get Social Security tax taken out, I had to switch to forms and check a sub-box that also said "Other." 2. I had two 1098 mortgage statements (because my mortgage was bought mid-year) and in order to get them added together I had to check that each one was not the most recent. It wasn't clear that this was what needed to be done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Everyone was so helpful and explained everything so well to me. I had 3 different associates that helped me through what I didn't understand. Jean,Frank,Yoshanda and they all helped so much! This is my 4th year using turbo tax and I will never not use it! Thanks so much!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is great! It is very easy to use and has answers to most if not all of your questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome. The system is quick and easy. This is my third year of using it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks! Love Turbo Tax! Favorite features include the ability to go back and forth to double check work and the ability to complete over several days time if necessary. I appreciate that I can pick up exactly where I left off. My taxes are fairly simple, and I like to do it myself, but I still get nervous. The help boxes are useful and easy to understand. I've never had a need for the live chat, but I am glad to know it is available.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax Slays Turbotax made filing my taxes feel like online shopping! It was easy and cute - just like me
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Online Deluxe - это удобно! easy anUsing turbotax is easy and convenientd convenient
Date published: 2023-04-18
Rated 5 out of 5 by from AWESOME SUPER EASY TO USE! easy explanations. Super fast!!
Date published: 2023-04-18
Rated 5 out of 5 by from Best tool for tax time! I enjoy Turbo Tax's ease of use to prepare and submit my tax returns
Date published: 2023-04-18
Rated 3 out of 5 by from Federal return is great - State not so much! Federal Return was easy to file. Indiana state kept getting errors and would not allow me to file electronically due to errors. Even the tax experts couldn't figure it out. Now I am rushing to get to the post office before they close in 1.5 hours. Not convenient!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 866