TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Phil 100 from
Very convenient
Very easy to understand and leaves one feeling confident
Date published: 2023-04-18
Rated 5 out of 5 by
Panda1957 from
Turbo Tax is AWESOME
Best tax prep service maximum return possible YAY!
Date published: 2023-04-18
Rated 4 out of 5 by
Expensivecloudnative from
Turbotax is great but is getting more expensive
Is a solid tool I have used for many years. Having the transfer of data from prior years and simplification of data ingest from 3rd party sources like investment firms, banks, employers, etc. helps quite a bit. Still don't like the way trades have to be addressed for state residents who are non-residents, if you have lots of trades you have to go through each one and click 3 clicks to enable it for tax-exemption from the other state. Product is ridiculously expensive now, I recall 3 years ago it was $59. Now the cheapest version is 2x that. What caused all of these increased prices? I can tell you - when Intuit redesigned their entire app to be cloud native, it drove their infrastructure costs up 3.5x, so they just simply passed that on to the consumer. We saw zero value from that other than maybe a bit less of slowdown of webpages on due dates. Gotta lot changing just for the sake of changing!
Date published: 2023-04-18
Rated 5 out of 5 by
JAMG4of5 from
Problems Fixed
I had a problem with one form and a tax expert went over it with me and fixed it. Without his help I would have cried from frustration. Thanks Mohamoud.
Date published: 2023-04-18
Rated 5 out of 5 by
Earl Grey from
Easy to use
Fast and easy experience, intuitive site to use, took under an hour for me to file and get a refund that I wasn't expecting
Date published: 2023-04-18
Rated 1 out of 5 by
JON NOT HAPPY from
Bad - it charged so much for filing and you cant
you guys pull the wool over at the last minute - I wanted basic and then it selected premium, i don't have 6 hours to redo this tonight. I will expect an email
Date published: 2023-04-18
Rated 5 out of 5 by
Ewens46 from
veary good to work with
Very informal and helpful with tax preparation. Great customer service .
Date published: 2023-04-18
Rated 5 out of 5 by
VGer968 from
Turbo Tax Elation
This was so easy and intuitive...no pun intended. As the tax preparer continued increasing their prices ever year. Last year was $525, I would expect $550 - $600 this year...my situation is not complicated to justify using them again. Not only did I save money by using TurboTax, my son and I feel so empowered knowing we can accomplish this yearly task without "professional" support, as long as we are W2 taxpayers.
Date published: 2023-04-18
Rated 5 out of 5 by
Vicky17 from
I love Turbo Tax
It is already upsetting to have to spend time doing your taxes. I like it when Turbo Tax tells me "We've got this" There are alot of positive statements said as you move along---which make doing taxes bearable.
Date published: 2023-04-18
Rated 1 out of 5 by
Juxtaposed from
Overflowing Hidden Fees
I have always used Turbo Tax, and this was the first time they did away with the free option. I thought it would be best to continue using the platform since all my information was already here and I am familiar with the platform. I'll be straight forward, unlike Turbo Tax would, there is a new file fee at the end of each section. Do not suggest.
All TurboTax® Offerings Reviews - Page 811
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Phil 100 from
Very convenient
Very easy to understand and leaves one feeling confident
Date published: 2023-04-18
Rated 5 out of 5 by
Panda1957 from
Turbo Tax is AWESOME
Best tax prep service maximum return possible YAY!
Date published: 2023-04-18
Rated 4 out of 5 by
Expensivecloudnative from
Turbotax is great but is getting more expensive
Is a solid tool I have used for many years. Having the transfer of data from prior years and simplification of data ingest from 3rd party sources like investment firms, banks, employers, etc. helps quite a bit. Still don't like the way trades have to be addressed for state residents who are non-residents, if you have lots of trades you have to go through each one and click 3 clicks to enable it for tax-exemption from the other state. Product is ridiculously expensive now, I recall 3 years ago it was $59. Now the cheapest version is 2x that. What caused all of these increased prices? I can tell you - when Intuit redesigned their entire app to be cloud native, it drove their infrastructure costs up 3.5x, so they just simply passed that on to the consumer. We saw zero value from that other than maybe a bit less of slowdown of webpages on due dates. Gotta lot changing just for the sake of changing!
Date published: 2023-04-18
Rated 5 out of 5 by
JAMG4of5 from
Problems Fixed
I had a problem with one form and a tax expert went over it with me and fixed it. Without his help I would have cried from frustration. Thanks Mohamoud.
Date published: 2023-04-18
Rated 5 out of 5 by
Earl Grey from
Easy to use
Fast and easy experience, intuitive site to use, took under an hour for me to file and get a refund that I wasn't expecting
Date published: 2023-04-18
Rated 1 out of 5 by
JON NOT HAPPY from
Bad - it charged so much for filing and you cant
you guys pull the wool over at the last minute - I wanted basic and then it selected premium, i don't have 6 hours to redo this tonight. I will expect an email
Date published: 2023-04-18
Rated 5 out of 5 by
Ewens46 from
veary good to work with
Very informal and helpful with tax preparation. Great customer service .
Date published: 2023-04-18
Rated 5 out of 5 by
VGer968 from
Turbo Tax Elation
This was so easy and intuitive...no pun intended. As the tax preparer continued increasing their prices ever year. Last year was $525, I would expect $550 - $600 this year...my situation is not complicated to justify using them again. Not only did I save money by using TurboTax, my son and I feel so empowered knowing we can accomplish this yearly task without "professional" support, as long as we are W2 taxpayers.
Date published: 2023-04-18
Rated 5 out of 5 by
Vicky17 from
I love Turbo Tax
It is already upsetting to have to spend time doing your taxes. I like it when Turbo Tax tells me "We've got this" There are alot of positive statements said as you move along---which make doing taxes bearable.
Date published: 2023-04-18
Rated 1 out of 5 by
Juxtaposed from
Overflowing Hidden Fees
I have always used Turbo Tax, and this was the first time they did away with the free option. I thought it would be best to continue using the platform since all my information was already here and I am familiar with the platform. I'll be straight forward, unlike Turbo Tax would, there is a new file fee at the end of each section. Do not suggest.
All TurboTax® Offerings Reviews - Page 811
Date published: 2023-04-18