TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Taxpayer 41 from
Too many fees for an already expensive product
Disappointed in fees for refund and to file a state fee. Especially for low income folks
Date published: 2023-04-18
Rated 1 out of 5 by
Findyourown from
Overpriced
TurboTax got sued for claiming to be free and lying in the title. I used to pay $65 and that was the discounted price. Now it’s $120 before all the extra stuff they option you. On top of that, they charge $35 if you pay using your federal return money. A neat trick, but rude. I will not be returning once they hit another price increase.
Date published: 2023-04-18
Rated 5 out of 5 by
Jayhay333 from
Easyyy
Easy peasyyyy lemon freaking squeeze thanks turbo tax
Date published: 2023-04-18
Rated 2 out of 5 by
RSTERMAN41 from
COST TOO MUCH!
The price for Premier has almost doubled in the last three years even at Costco and credit card fees are higher. Also, can't find the $10 cash credit I should have received. Think I'll try another provider next year.
Date published: 2023-04-18
Rated 2 out of 5 by
Stepfani from
Does NOT work with QuickBooks2019 to Transfer Info
I had NO previous warning that QuickBooks 2019 cannot be used to transfer data
Date published: 2023-04-18
Rated 1 out of 5 by
omer98 from
they will almost charged me twice
they charged me over 130 dollars and almost charged me twice. i had a hard time entering my cv files. somtimes the program will crash midway in the process
Date published: 2023-04-18
Rated 5 out of 5 by
WSPG from
Extremely satisfied first time user!!
It had been a while since I filed because a previous online tax prep company (whom I won't name) messed up our taxes in 2017. I had excellent assistance from Melissa C. through the live chat feature and I am so thankful for her help throughout the entire process. We will absolutely be returning to Turbo Tax every year from now on! Kudos and so many thanks to Melissa C. !!!!!
Date published: 2023-04-18
Rated 5 out of 5 by
Loei from
Straight and to the Point
Good questions to get just the information you need. Handled all investments and trades, even IRA withdrawls and options without a hitch.
Date published: 2023-04-18
Rated 5 out of 5 by
Jodi O from
Really good
Well, We have been satisfied with Turbo Tax for years!
Date published: 2023-04-18
Rated 3 out of 5 by
Jblack822 from
Turbotax free
I had simple taxes and I was still charged just because my taxes last time in 2020 was more complex and I had the deluxe edition and turbo tax will not let me use the free edition this year. even though my tax returns this year was simple an the code the customer service rep gave me only took off $11.50 so instead of being $59 for federal and $59 for state it was $47.50 for federal and $4750 for state along with a $39 fee to take the payment out of my returns. Total rip off
All TurboTax® Offerings Reviews - Page 810
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Taxpayer 41 from
Too many fees for an already expensive product
Disappointed in fees for refund and to file a state fee. Especially for low income folks
Date published: 2023-04-18
Rated 1 out of 5 by
Findyourown from
Overpriced
TurboTax got sued for claiming to be free and lying in the title. I used to pay $65 and that was the discounted price. Now it’s $120 before all the extra stuff they option you. On top of that, they charge $35 if you pay using your federal return money. A neat trick, but rude. I will not be returning once they hit another price increase.
Date published: 2023-04-18
Rated 5 out of 5 by
Jayhay333 from
Easyyy
Easy peasyyyy lemon freaking squeeze thanks turbo tax
Date published: 2023-04-18
Rated 2 out of 5 by
RSTERMAN41 from
COST TOO MUCH!
The price for Premier has almost doubled in the last three years even at Costco and credit card fees are higher. Also, can't find the $10 cash credit I should have received. Think I'll try another provider next year.
Date published: 2023-04-18
Rated 2 out of 5 by
Stepfani from
Does NOT work with QuickBooks2019 to Transfer Info
I had NO previous warning that QuickBooks 2019 cannot be used to transfer data
Date published: 2023-04-18
Rated 1 out of 5 by
omer98 from
they will almost charged me twice
they charged me over 130 dollars and almost charged me twice. i had a hard time entering my cv files. somtimes the program will crash midway in the process
Date published: 2023-04-18
Rated 5 out of 5 by
WSPG from
Extremely satisfied first time user!!
It had been a while since I filed because a previous online tax prep company (whom I won't name) messed up our taxes in 2017. I had excellent assistance from Melissa C. through the live chat feature and I am so thankful for her help throughout the entire process. We will absolutely be returning to Turbo Tax every year from now on! Kudos and so many thanks to Melissa C. !!!!!
Date published: 2023-04-18
Rated 5 out of 5 by
Loei from
Straight and to the Point
Good questions to get just the information you need. Handled all investments and trades, even IRA withdrawls and options without a hitch.
Date published: 2023-04-18
Rated 5 out of 5 by
Jodi O from
Really good
Well, We have been satisfied with Turbo Tax for years!
Date published: 2023-04-18
Rated 3 out of 5 by
Jblack822 from
Turbotax free
I had simple taxes and I was still charged just because my taxes last time in 2020 was more complex and I had the deluxe edition and turbo tax will not let me use the free edition this year. even though my tax returns this year was simple an the code the customer service rep gave me only took off $11.50 so instead of being $59 for federal and $59 for state it was $47.50 for federal and $4750 for state along with a $39 fee to take the payment out of my returns. Total rip off
All TurboTax® Offerings Reviews - Page 810
Date published: 2023-04-18