TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by bobb66768 from Thanks for robbing me TurboTax $120, This took me 12 minutes and Turbotax took $120 of my money.
Date published: 2023-04-19
Rated 5 out of 5 by Kitkatxo from Easy Quick and easy used for the past 2 years and so far no issues, filed by myself for a W2.
Date published: 2023-04-19
Rated 4 out of 5 by 1990catt from Keira was awesome! Though I was disappointed with my income amount, Keira was extremely helpful in explaining and breaking the answers in laymen terms. She was truly helpful!
Date published: 2023-04-19
Rated 1 out of 5 by JakeRomz from TurboTax sucks and this will be the last year This was an absolutely terrible experience, not until I was almost done did I realize you guys are taking $300 from my $400 return, this is ridiculous. Unfortunately I do not have the time to file with anyone else at this time. This certainly will be the last time I use their service though.
Date published: 2023-04-19
Rated 4 out of 5 by MarkA63 from Overall a good product; decent value I think the online helps are above average, but could be better. The price is a bit high. I don't know if the "upgrades" are worth it or not.
Date published: 2023-04-19
Rated 3 out of 5 by schuaa from Remove the surprise fees The software was good. I wish it was more personalized based on previous responses (either "see all credits" or "find them yourself"). Also, don't ask for trivial amounts if the standard deduction is best. Finally, "including" one state should include e-filing. Don't walk someone through their taxes and then charge them an extra $25. For that alone, I wouldn't recommend TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by BLKGRLMGC67 from TURBO TAX I HAVE ALWAYS HAD A GREAT EXPERIENCE WITH TURBOTAX.
Date published: 2023-04-19
Rated 1 out of 5 by latefiler0 from misleading price misleading price, discount not given at checkout. Service not worth it.
Date published: 2023-04-19
Rated 4 out of 5 by Arzipan from TurboTax gets the job done! I like the way TurboTax walks you through each income, expense, and deduction category in order to get the best results. I appreciate that it also check for errors & your level of audit "threat".
Date published: 2023-04-19
Rated 1 out of 5 by GiveMeMyMoneyTurboTax from Turbo Was Mid Added unnecessary fees that I had not wanted and was too tired to go back and remove.
All TurboTax® Offerings Reviews - Page 810
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by bobb66768 from Thanks for robbing me TurboTax $120, This took me 12 minutes and Turbotax took $120 of my money.
Date published: 2023-04-19
Rated 5 out of 5 by Kitkatxo from Easy Quick and easy used for the past 2 years and so far no issues, filed by myself for a W2.
Date published: 2023-04-19
Rated 4 out of 5 by 1990catt from Keira was awesome! Though I was disappointed with my income amount, Keira was extremely helpful in explaining and breaking the answers in laymen terms. She was truly helpful!
Date published: 2023-04-19
Rated 1 out of 5 by JakeRomz from TurboTax sucks and this will be the last year This was an absolutely terrible experience, not until I was almost done did I realize you guys are taking $300 from my $400 return, this is ridiculous. Unfortunately I do not have the time to file with anyone else at this time. This certainly will be the last time I use their service though.
Date published: 2023-04-19
Rated 4 out of 5 by MarkA63 from Overall a good product; decent value I think the online helps are above average, but could be better. The price is a bit high. I don't know if the "upgrades" are worth it or not.
Date published: 2023-04-19
Rated 3 out of 5 by schuaa from Remove the surprise fees The software was good. I wish it was more personalized based on previous responses (either "see all credits" or "find them yourself"). Also, don't ask for trivial amounts if the standard deduction is best. Finally, "including" one state should include e-filing. Don't walk someone through their taxes and then charge them an extra $25. For that alone, I wouldn't recommend TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by BLKGRLMGC67 from TURBO TAX I HAVE ALWAYS HAD A GREAT EXPERIENCE WITH TURBOTAX.
Date published: 2023-04-19
Rated 1 out of 5 by latefiler0 from misleading price misleading price, discount not given at checkout. Service not worth it.
Date published: 2023-04-19
Rated 4 out of 5 by Arzipan from TurboTax gets the job done! I like the way TurboTax walks you through each income, expense, and deduction category in order to get the best results. I appreciate that it also check for errors & your level of audit "threat".
Date published: 2023-04-19
Rated 1 out of 5 by GiveMeMyMoneyTurboTax from Turbo Was Mid Added unnecessary fees that I had not wanted and was too tired to go back and remove.
All TurboTax® Offerings Reviews - Page 810
Date published: 2023-04-19