TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Waited til the last minute, Glad I had TurboTax While we have a pretty vanilla return, when you wait until the last minute to file, even vanilla becomes stressful. I was able to navigate through the federal and state information with ease and the prompts were great. Taxes have been filed on time and accurately.
Date published: 2023-04-18
Rated 5 out of 5 by from Great program!! Very easy to get them done quickly and accurately...
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is a great tax tool Turbo tax is a fantastic tax prep tool that walks one through the categories, provides easy-to-understand explanations and makes the e-file process very easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is extremely user friendly and easy to use. I recommend this system to anyone who wants to do their own taxes !
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to Use Tax Filing Program I haven't been using TurboTax for couple of years and I am pretty satisfied with its ease of use and features. There are some minor issues like sometime you need a few attempt to connect to the brokerage accounts online. Also, when I try to pay for the AuditDefense, it would connect on the credit card payments. Overall, I still think it is a great tool for tax filing.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax worked fine Pretty easy to use. Will probably use it again next year. Not 100% confidence after my daughter had a very bad experience, thousands of dollars difference and H&R Block corrected errors.
Date published: 2023-04-18
Rated 2 out of 5 by from turbo tax sucks it didn't download some items when requedsted Instructions were messy It asked for changes on docs but didn't provide a path to them I tried to purchase the simplest form of the service but was forced to purchase more expensive cartoonish ugh! constantly tried to upsell unclear descriptions just awful ok
Date published: 2023-04-18
Rated 3 out of 5 by from Easy to Use, WAY Too Costly Super user friendly and straight forward, but too expensive. I work in nonprofit and somehow owe money and then have to shell out over 100$ to then pay my taxes when I'm already shelling out almost $200.
Date published: 2023-04-18
Rated 1 out of 5 by from Hidden charge Like most of business practice, this software will first promote free or low fee charge. But once starting to time and effort submitting information, it would start to add cost step by step on the key hold point. I have paid more than $70 on start tax return plug initial $45 for turbotax premium. I would consider using competition tools. I am not looking for turbotax will keep this review in their review board very long.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax - Good but not Great Every year I love using your software and find it easy to use to prepare and submit my taxes. However, this year I found extra annoying that I was dropped from your system at least 10 times today alone due to your the very short window allowed for inactivity as I searched for information to submit in my form. This required that I then renter my login credentials to access again. As if that was not enough, I am prompted to enter login and password - OR - have. text sent to my mobile. I enter my login and password - AND - followed with a text for 2FA. So this is not an OR it is an AND situation regardless of choosing the first. While I appreciate the fact that you use 2FA for my security, I would recommend that you reassess your 'inactivity window' which is what caused numerous delays for me during my use of the tool.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 807
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Waited til the last minute, Glad I had TurboTax While we have a pretty vanilla return, when you wait until the last minute to file, even vanilla becomes stressful. I was able to navigate through the federal and state information with ease and the prompts were great. Taxes have been filed on time and accurately.
Date published: 2023-04-18
Rated 5 out of 5 by from Great program!! Very easy to get them done quickly and accurately...
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is a great tax tool Turbo tax is a fantastic tax prep tool that walks one through the categories, provides easy-to-understand explanations and makes the e-file process very easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is extremely user friendly and easy to use. I recommend this system to anyone who wants to do their own taxes !
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to Use Tax Filing Program I haven't been using TurboTax for couple of years and I am pretty satisfied with its ease of use and features. There are some minor issues like sometime you need a few attempt to connect to the brokerage accounts online. Also, when I try to pay for the AuditDefense, it would connect on the credit card payments. Overall, I still think it is a great tool for tax filing.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax worked fine Pretty easy to use. Will probably use it again next year. Not 100% confidence after my daughter had a very bad experience, thousands of dollars difference and H&R Block corrected errors.
Date published: 2023-04-18
Rated 2 out of 5 by from turbo tax sucks it didn't download some items when requedsted Instructions were messy It asked for changes on docs but didn't provide a path to them I tried to purchase the simplest form of the service but was forced to purchase more expensive cartoonish ugh! constantly tried to upsell unclear descriptions just awful ok
Date published: 2023-04-18
Rated 3 out of 5 by from Easy to Use, WAY Too Costly Super user friendly and straight forward, but too expensive. I work in nonprofit and somehow owe money and then have to shell out over 100$ to then pay my taxes when I'm already shelling out almost $200.
Date published: 2023-04-18
Rated 1 out of 5 by from Hidden charge Like most of business practice, this software will first promote free or low fee charge. But once starting to time and effort submitting information, it would start to add cost step by step on the key hold point. I have paid more than $70 on start tax return plug initial $45 for turbotax premium. I would consider using competition tools. I am not looking for turbotax will keep this review in their review board very long.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax - Good but not Great Every year I love using your software and find it easy to use to prepare and submit my taxes. However, this year I found extra annoying that I was dropped from your system at least 10 times today alone due to your the very short window allowed for inactivity as I searched for information to submit in my form. This required that I then renter my login credentials to access again. As if that was not enough, I am prompted to enter login and password - OR - have. text sent to my mobile. I enter my login and password - AND - followed with a text for 2FA. So this is not an OR it is an AND situation regardless of choosing the first. While I appreciate the fact that you use 2FA for my security, I would recommend that you reassess your 'inactivity window' which is what caused numerous delays for me during my use of the tool.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 807