TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
hilmar12345 from
Fast and Easy but Too Many Additional Fees
Overall easy experience. Bombarded with the company trying to upsell their products though. There is supposed to be a Turbo Tax Free service which was impossible to get to when that is the one I wanted to use.
Date published: 2023-04-18
Rated 5 out of 5 by
NatSilva from
TurboTax is amazing!
Easy to use and makes filing taxes faster. I've used TurboTax for years and will continue to use TurboTax
Date published: 2023-04-18
Rated 5 out of 5 by
Rob41980 from
Always a lot quicker and painless than the last!
Even with a complex return, as a 1099 Business Owner, the prompts always help me get through it within under 2 hours!
Date published: 2023-04-18
Rated 4 out of 5 by
hardworkingmomma from
Turbo Tax made it easier
I waited until the last minute and Turbo Tax made it easier for me to prepare and file. I needed help twice. I received a call this first time and talked to an agent right away. Second time I received a call but was on hold for over 5min. I was able to figure out the answer I needed so hung up.
Date published: 2023-04-18
Rated 1 out of 5 by
CL1234567 from
Poor. Got charged $59 for return not even needed
Poor experience. Got charged for Florida state income return when I didn't even need to file it.
Date published: 2023-04-18
Rated 5 out of 5 by
Sarah 65 from
Great Experience
My experience was great. I did engage with one tax expert to complete a 1099-R QCD.
Date published: 2023-04-18
Rated 4 out of 5 by
Tuaq from
Turbo tax premium is easy but expensive
Would have preferred to have downloaded forms rather than online. i do not like online
Date published: 2023-04-18
Rated 5 out of 5 by
Dfana from
Very Easy to use. It's great!!
Excellent. first time using Turbo Tax. I will recommend it to my friends and family
Date published: 2023-04-18
Rated 4 out of 5 by
KellAmo from
TurboTax is very helpful but not without glitches.
I spoke with some people from turbo tax to try and fix part of my taxes. The assistants were very kind but they were not able to resolve my issue: After paying for TurboTax I could see that there was a mistake on my CA state return. In Part III Qualifying Person Information (4) I entered my approximate annual income. However I was supposed to enter my child's income. I was unable to amend the return.
Date published: 2023-04-18
Rated 3 out of 5 by
mainst361 from
Turbo
It's ok but more confusing than in previous years. Not easy to find worksheets if you have made a mistake, which I had. I had inadvertently put a wrong state into the business address so the zip did not coincide with info and gave me a headache trying to figure out how to correct the misinformation.
All TurboTax® Offerings Reviews - Page 788
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
hilmar12345 from
Fast and Easy but Too Many Additional Fees
Overall easy experience. Bombarded with the company trying to upsell their products though. There is supposed to be a Turbo Tax Free service which was impossible to get to when that is the one I wanted to use.
Date published: 2023-04-18
Rated 5 out of 5 by
NatSilva from
TurboTax is amazing!
Easy to use and makes filing taxes faster. I've used TurboTax for years and will continue to use TurboTax
Date published: 2023-04-18
Rated 5 out of 5 by
Rob41980 from
Always a lot quicker and painless than the last!
Even with a complex return, as a 1099 Business Owner, the prompts always help me get through it within under 2 hours!
Date published: 2023-04-18
Rated 4 out of 5 by
hardworkingmomma from
Turbo Tax made it easier
I waited until the last minute and Turbo Tax made it easier for me to prepare and file. I needed help twice. I received a call this first time and talked to an agent right away. Second time I received a call but was on hold for over 5min. I was able to figure out the answer I needed so hung up.
Date published: 2023-04-18
Rated 1 out of 5 by
CL1234567 from
Poor. Got charged $59 for return not even needed
Poor experience. Got charged for Florida state income return when I didn't even need to file it.
Date published: 2023-04-18
Rated 5 out of 5 by
Sarah 65 from
Great Experience
My experience was great. I did engage with one tax expert to complete a 1099-R QCD.
Date published: 2023-04-18
Rated 4 out of 5 by
Tuaq from
Turbo tax premium is easy but expensive
Would have preferred to have downloaded forms rather than online. i do not like online
Date published: 2023-04-18
Rated 5 out of 5 by
Dfana from
Very Easy to use. It's great!!
Excellent. first time using Turbo Tax. I will recommend it to my friends and family
Date published: 2023-04-18
Rated 4 out of 5 by
KellAmo from
TurboTax is very helpful but not without glitches.
I spoke with some people from turbo tax to try and fix part of my taxes. The assistants were very kind but they were not able to resolve my issue: After paying for TurboTax I could see that there was a mistake on my CA state return. In Part III Qualifying Person Information (4) I entered my approximate annual income. However I was supposed to enter my child's income. I was unable to amend the return.
Date published: 2023-04-18
Rated 3 out of 5 by
mainst361 from
Turbo
It's ok but more confusing than in previous years. Not easy to find worksheets if you have made a mistake, which I had. I had inadvertently put a wrong state into the business address so the zip did not coincide with info and gave me a headache trying to figure out how to correct the misinformation.
All TurboTax® Offerings Reviews - Page 788
Date published: 2023-04-18