TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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TurboTax Online
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Rated 1 out of 5 by
Trashed from
I paid. Never got sent
I wish after you paid for turbo taxes service if my taxes were incomplete they could have sent me and email say so. If I could get 0 stars I would. Bering using TT for a few years.
Date published: 2023-05-16
Rated 3 out of 5 by
Fr4nb4m from
Slightly disappointed
Janet was great! I am disappointed that I spent over $400 and I understand finding the cost basis can be difficult but I feel I definitely paid to have that found for me.
Date published: 2023-05-16
Rated 5 out of 5 by
Opaco from
Surprisingly Pleasant
Easy to locate sections and rely on the turbo tax program with answers.
Date published: 2023-05-16
Rated 5 out of 5 by
Tmerll9 from
Good, as expected.
It was an easy process that seemed thorough enough for my financial situation.
Date published: 2023-05-16
Rated 1 out of 5 by
Servandoo from
Not using this again
$232 for doing my taxes forced me to get the premium service because I made $18 profit off dividends. Ridiculous.
Date published: 2023-05-16
Rated 3 out of 5 by
null from
Not as simple as other years
Some of the questions were ambiguous or confusing.
Date published: 2023-05-16
Rated 4 out of 5 by
Trish37 from
Easy and fast
Great for my first time experience. Would recommend to others
Date published: 2023-05-16
Rated 1 out of 5 by
Alicia Michele from
Turbo Tax had errors this year - Missing a STATE
I usually love turbo tax. However this year I was very frustrated. It was not allowing me to efile, it kept flagging a discrepancy on form 2016. It would give me a prompt saying commuting miles + personal miles could not exceed total, which was 3500. No matter what I typed, even if it was 100 for each, or even 0, it would say it was an error and that these two numbers could not exceed the total. I ended up calling the IRS and they told me I had entered it correctly. They suggested I remove form from my efile, then send an ammended form separate. So this is what I had to do. Please correct this. FURTHER, one form that listed the states to choose from Tennessee was not listed!!!!!!! It wasnt a state form, it was for a w-2!!! I had 2 others review the list to make sure I wasnt losing my mind, lol. No, it just was not an available state. Not sure what is happening this year, but that was two mistakes I ran into this year. If I hadnt already spent a few hours entering info I likely would have switched services, and very well may next year.
Date published: 2023-05-16
Rated 4 out of 5 by
Adriash from
TurboTax
Was great pretty much did all the work verified my identity
Date published: 2023-05-16
Rated 5 out of 5 by
Charles1974 from
Very Easy to Use
I was so aprehensive to use an online filing service due to past experiences. Turbo Tax has me sold!
All TurboTax® Offerings Reviews - Page 79
Date published: 2023-05-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Trashed from
I paid. Never got sent
I wish after you paid for turbo taxes service if my taxes were incomplete they could have sent me and email say so. If I could get 0 stars I would. Bering using TT for a few years.
Date published: 2023-05-16
Rated 3 out of 5 by
Fr4nb4m from
Slightly disappointed
Janet was great! I am disappointed that I spent over $400 and I understand finding the cost basis can be difficult but I feel I definitely paid to have that found for me.
Date published: 2023-05-16
Rated 5 out of 5 by
Opaco from
Surprisingly Pleasant
Easy to locate sections and rely on the turbo tax program with answers.
Date published: 2023-05-16
Rated 5 out of 5 by
Tmerll9 from
Good, as expected.
It was an easy process that seemed thorough enough for my financial situation.
Date published: 2023-05-16
Rated 1 out of 5 by
Servandoo from
Not using this again
$232 for doing my taxes forced me to get the premium service because I made $18 profit off dividends. Ridiculous.
Date published: 2023-05-16
Rated 3 out of 5 by
null from
Not as simple as other years
Some of the questions were ambiguous or confusing.
Date published: 2023-05-16
Rated 4 out of 5 by
Trish37 from
Easy and fast
Great for my first time experience. Would recommend to others
Date published: 2023-05-16
Rated 1 out of 5 by
Alicia Michele from
Turbo Tax had errors this year - Missing a STATE
I usually love turbo tax. However this year I was very frustrated. It was not allowing me to efile, it kept flagging a discrepancy on form 2016. It would give me a prompt saying commuting miles + personal miles could not exceed total, which was 3500. No matter what I typed, even if it was 100 for each, or even 0, it would say it was an error and that these two numbers could not exceed the total. I ended up calling the IRS and they told me I had entered it correctly. They suggested I remove form from my efile, then send an ammended form separate. So this is what I had to do. Please correct this. FURTHER, one form that listed the states to choose from Tennessee was not listed!!!!!!! It wasnt a state form, it was for a w-2!!! I had 2 others review the list to make sure I wasnt losing my mind, lol. No, it just was not an available state. Not sure what is happening this year, but that was two mistakes I ran into this year. If I hadnt already spent a few hours entering info I likely would have switched services, and very well may next year.
Date published: 2023-05-16
Rated 4 out of 5 by
Adriash from
TurboTax
Was great pretty much did all the work verified my identity
Date published: 2023-05-16
Rated 5 out of 5 by
Charles1974 from
Very Easy to Use
I was so aprehensive to use an online filing service due to past experiences. Turbo Tax has me sold!
All TurboTax® Offerings Reviews - Page 79
Date published: 2023-05-16