TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Turbo Tax is made for us! This was easy. Great site. It keeps getting more costly every year, charge what it was 3 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by from TAX EXPERT WAS GREAT GOT CONFUSED AND A TAX EXPERT CALLED AND WALKED ME THOUGH GETTING EVERYTHING STRAIGHTEN OUT.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax Procedures My experience was mostly overall great once i settled down, slowly went thru each step took my time inserting the information. Also thought the QR code picture taking was a great help for me this year.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Always easiest way to get this done. Easiest way to get it done.
Date published: 2023-04-18
Rated 5 out of 5 by from Very convenient Very easy to understand and leaves one feeling confident
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is AWESOME Best tax prep service maximum return possible YAY!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbotax is great but is getting more expensive Is a solid tool I have used for many years. Having the transfer of data from prior years and simplification of data ingest from 3rd party sources like investment firms, banks, employers, etc. helps quite a bit. Still don't like the way trades have to be addressed for state residents who are non-residents, if you have lots of trades you have to go through each one and click 3 clicks to enable it for tax-exemption from the other state. Product is ridiculously expensive now, I recall 3 years ago it was $59. Now the cheapest version is 2x that. What caused all of these increased prices? I can tell you - when Intuit redesigned their entire app to be cloud native, it drove their infrastructure costs up 3.5x, so they just simply passed that on to the consumer. We saw zero value from that other than maybe a bit less of slowdown of webpages on due dates. Gotta lot changing just for the sake of changing!
Date published: 2023-04-18
Rated 5 out of 5 by from Problems Fixed I had a problem with one form and a tax expert went over it with me and fixed it. Without his help I would have cried from frustration. Thanks Mohamoud.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Fast and easy experience, intuitive site to use, took under an hour for me to file and get a refund that I wasn't expecting
Date published: 2023-04-18
Rated 1 out of 5 by from Bad - it charged so much for filing and you cant you guys pull the wool over at the last minute - I wanted basic and then it selected premium, i don't have 6 hours to redo this tonight. I will expect an email
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 764
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is made for us! This was easy. Great site. It keeps getting more costly every year, charge what it was 3 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by from TAX EXPERT WAS GREAT GOT CONFUSED AND A TAX EXPERT CALLED AND WALKED ME THOUGH GETTING EVERYTHING STRAIGHTEN OUT.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax Procedures My experience was mostly overall great once i settled down, slowly went thru each step took my time inserting the information. Also thought the QR code picture taking was a great help for me this year.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Always easiest way to get this done. Easiest way to get it done.
Date published: 2023-04-18
Rated 5 out of 5 by from Very convenient Very easy to understand and leaves one feeling confident
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is AWESOME Best tax prep service maximum return possible YAY!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbotax is great but is getting more expensive Is a solid tool I have used for many years. Having the transfer of data from prior years and simplification of data ingest from 3rd party sources like investment firms, banks, employers, etc. helps quite a bit. Still don't like the way trades have to be addressed for state residents who are non-residents, if you have lots of trades you have to go through each one and click 3 clicks to enable it for tax-exemption from the other state. Product is ridiculously expensive now, I recall 3 years ago it was $59. Now the cheapest version is 2x that. What caused all of these increased prices? I can tell you - when Intuit redesigned their entire app to be cloud native, it drove their infrastructure costs up 3.5x, so they just simply passed that on to the consumer. We saw zero value from that other than maybe a bit less of slowdown of webpages on due dates. Gotta lot changing just for the sake of changing!
Date published: 2023-04-18
Rated 5 out of 5 by from Problems Fixed I had a problem with one form and a tax expert went over it with me and fixed it. Without his help I would have cried from frustration. Thanks Mohamoud.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Fast and easy experience, intuitive site to use, took under an hour for me to file and get a refund that I wasn't expecting
Date published: 2023-04-18
Rated 1 out of 5 by from Bad - it charged so much for filing and you cant you guys pull the wool over at the last minute - I wanted basic and then it selected premium, i don't have 6 hours to redo this tonight. I will expect an email
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 764