TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Hockey47 from
TurboTax exceeded my expectations
Outstanding service from your Live Expert, Denise (in Northern California), along with Tracy, who was doing additional research. Denise was friendly, calm, effective and efficient in solving an issue with TurboTax that I had spent much time trying to resolve myself. Knowing that you have people like Denise is a big reason that I will return to TurboTax as a customer next year.
Date published: 2023-04-18
Rated 4 out of 5 by
Texas TT User from
Almost Perfect
I have used Turbo tax for several years and I find it pretty easy to use and get the answers to my questions. The only reason that I gave it 4 stars is that occasionally you have to review a section and when you do a lot of the times the 'button' answers you previously entered have disappeared. Maybe it's a safety check but it is very annoying to have to answer questions over and over again.
Date published: 2023-04-18
Rated 4 out of 5 by
Villager11 from
Overall Very Positive
Been using for years. Happy overall. Don't like it when it asks me if I had any carryover when you processed last 15 years of returns. You should know the answer. It makes me think I am missing something.
Date published: 2023-04-18
Rated 4 out of 5 by
Aunt LoLo from
for doing taxes it not bad
experts were very helpful!!!!!!!! the process makes doing taxes less stressful.
Date published: 2023-04-18
Rated 4 out of 5 by
rawforce007 from
good software
good to use will use again next year. Thank you for this.
Date published: 2023-04-18
Rated 5 out of 5 by
JAS1996 from
TurboTax easy to navigate and use
I've been using TurboTax for over 15 years. Easy to use and navigate. My tax situation is not very complicated: W2, stocks, rental. Step-by-step questions and recommendations makes everything easy to follow.
Date published: 2023-04-18
Rated 5 out of 5 by
Justice Is Coming from
Easy Software
The hyperlinked question marks are perfectly placed through the step-by-step walk-through, in case of the need for more understanding. Bravo!
Date published: 2023-04-18
Rated 1 out of 5 by
GoatBill from
Ridiculous fees
Used to be a solid and easy product but, fees continue to rise along with random new fees that get added.
Date published: 2023-04-18
Rated 5 out of 5 by
Terripross from
Turbo Tax is easy and the agents are very patient
Manjit was very helpful and tremendously patient and friendly. That is refreshing in this day and age where people are impatient and hateful.
Date published: 2023-04-18
Rated 5 out of 5 by
MrGainzDayyy from
Turbo Tax is GREAT!
I love how turbo tax allows you to file confidently and easily with their easy to follow prompts etc.
All TurboTax® Offerings Reviews - Page 755
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Hockey47 from
TurboTax exceeded my expectations
Outstanding service from your Live Expert, Denise (in Northern California), along with Tracy, who was doing additional research. Denise was friendly, calm, effective and efficient in solving an issue with TurboTax that I had spent much time trying to resolve myself. Knowing that you have people like Denise is a big reason that I will return to TurboTax as a customer next year.
Date published: 2023-04-18
Rated 4 out of 5 by
Texas TT User from
Almost Perfect
I have used Turbo tax for several years and I find it pretty easy to use and get the answers to my questions. The only reason that I gave it 4 stars is that occasionally you have to review a section and when you do a lot of the times the 'button' answers you previously entered have disappeared. Maybe it's a safety check but it is very annoying to have to answer questions over and over again.
Date published: 2023-04-18
Rated 4 out of 5 by
Villager11 from
Overall Very Positive
Been using for years. Happy overall. Don't like it when it asks me if I had any carryover when you processed last 15 years of returns. You should know the answer. It makes me think I am missing something.
Date published: 2023-04-18
Rated 4 out of 5 by
Aunt LoLo from
for doing taxes it not bad
experts were very helpful!!!!!!!! the process makes doing taxes less stressful.
Date published: 2023-04-18
Rated 4 out of 5 by
rawforce007 from
good software
good to use will use again next year. Thank you for this.
Date published: 2023-04-18
Rated 5 out of 5 by
JAS1996 from
TurboTax easy to navigate and use
I've been using TurboTax for over 15 years. Easy to use and navigate. My tax situation is not very complicated: W2, stocks, rental. Step-by-step questions and recommendations makes everything easy to follow.
Date published: 2023-04-18
Rated 5 out of 5 by
Justice Is Coming from
Easy Software
The hyperlinked question marks are perfectly placed through the step-by-step walk-through, in case of the need for more understanding. Bravo!
Date published: 2023-04-18
Rated 1 out of 5 by
GoatBill from
Ridiculous fees
Used to be a solid and easy product but, fees continue to rise along with random new fees that get added.
Date published: 2023-04-18
Rated 5 out of 5 by
Terripross from
Turbo Tax is easy and the agents are very patient
Manjit was very helpful and tremendously patient and friendly. That is refreshing in this day and age where people are impatient and hateful.
Date published: 2023-04-18
Rated 5 out of 5 by
MrGainzDayyy from
Turbo Tax is GREAT!
I love how turbo tax allows you to file confidently and easily with their easy to follow prompts etc.
All TurboTax® Offerings Reviews - Page 755
Date published: 2023-04-18