TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Product I would like to have a live chat or phone number to call in case I have questions
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is a wonderful platform. It is very intuitive, and I like how it takes you clearly through each step of the process, explains why you are doing different tasks, and includes options to find out additional information about each step with a simple click of a link. I also like that the system remembered all of my information from last year, and could automatically import my W2. Super convenient and saved me some tedious steps, and also helps to avoid user error. Turbo Tax made my filing process extremely smooth, easy, and stress-free last year and this year.
Date published: 2023-04-18
Rated 2 out of 5 by from Update Failure After doing everything suggested two times, including a manual update, I'm still getting Microsoft Installer Error 1603. I tried opening my saved TurboTax data file directly to just mail hard copies to the IRS and be done with it but was still forced to do the unsuccessful update. It's now hours until the tax filing deadline and I can't access my return. I solved my problem by uninstalling, then reinstalling TurboTax. I've been a loyal TurboTax user for several years but this problem is making me reconsider my loyalty to the product. The same thing happened last year.
Date published: 2023-04-18
Rated 5 out of 5 by from LOVE THE WALK THRU - SO NOT COMPLICATED. LOVE THE WALK THRU - SO NOT COMPLICATED. MAKES MY TAX EXPERIENCE SOME MUCH BETTER THAN THE EVERYDAY STRESSORS OF COMPLETING A RETURN. EVEN THOUGHT IT WAS LAST MINUTE THIS YEAR
Date published: 2023-04-18
Rated 5 out of 5 by from Beast Mode!! Easy and simple. First time home buyer/seller. Finished like butter.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax was awesome it took less time than i expected. lay out is somewhat easy to understand
Date published: 2023-04-18
Rated 4 out of 5 by from everything went soomth was easy to user everything was great easy to use would use this method to file next year
Date published: 2023-04-18
Rated 3 out of 5 by from Overcharging! When I went to efile both of my state returns. TurboTax said it was $20.00, but when Intuit opens and I enter all my payment information ir charges me $25.00. I will not be using Turbo tax next year.
Date published: 2023-04-18
Rated 5 out of 5 by from simple to navigate Easy to use every year I have filed my taxes by myself
Date published: 2023-04-18
Rated 1 out of 5 by from Over priced and Over complicated For a simple AGI 1099 NEC of $13k they want $1400 for the fed? Yeah somethings wrong. My expenses reduced it to $0 but thats not right!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 743
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Product I would like to have a live chat or phone number to call in case I have questions
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is a wonderful platform. It is very intuitive, and I like how it takes you clearly through each step of the process, explains why you are doing different tasks, and includes options to find out additional information about each step with a simple click of a link. I also like that the system remembered all of my information from last year, and could automatically import my W2. Super convenient and saved me some tedious steps, and also helps to avoid user error. Turbo Tax made my filing process extremely smooth, easy, and stress-free last year and this year.
Date published: 2023-04-18
Rated 2 out of 5 by from Update Failure After doing everything suggested two times, including a manual update, I'm still getting Microsoft Installer Error 1603. I tried opening my saved TurboTax data file directly to just mail hard copies to the IRS and be done with it but was still forced to do the unsuccessful update. It's now hours until the tax filing deadline and I can't access my return. I solved my problem by uninstalling, then reinstalling TurboTax. I've been a loyal TurboTax user for several years but this problem is making me reconsider my loyalty to the product. The same thing happened last year.
Date published: 2023-04-18
Rated 5 out of 5 by from LOVE THE WALK THRU - SO NOT COMPLICATED. LOVE THE WALK THRU - SO NOT COMPLICATED. MAKES MY TAX EXPERIENCE SOME MUCH BETTER THAN THE EVERYDAY STRESSORS OF COMPLETING A RETURN. EVEN THOUGHT IT WAS LAST MINUTE THIS YEAR
Date published: 2023-04-18
Rated 5 out of 5 by from Beast Mode!! Easy and simple. First time home buyer/seller. Finished like butter.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax was awesome it took less time than i expected. lay out is somewhat easy to understand
Date published: 2023-04-18
Rated 4 out of 5 by from everything went soomth was easy to user everything was great easy to use would use this method to file next year
Date published: 2023-04-18
Rated 3 out of 5 by from Overcharging! When I went to efile both of my state returns. TurboTax said it was $20.00, but when Intuit opens and I enter all my payment information ir charges me $25.00. I will not be using Turbo tax next year.
Date published: 2023-04-18
Rated 5 out of 5 by from simple to navigate Easy to use every year I have filed my taxes by myself
Date published: 2023-04-18
Rated 1 out of 5 by from Over priced and Over complicated For a simple AGI 1099 NEC of $13k they want $1400 for the fed? Yeah somethings wrong. My expenses reduced it to $0 but thats not right!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 743