TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 4 out of 5 by
revmmg96 from
I've used Turbo tax for a long time.
I like the process of walking through the tax form process with questions. It is mostly clear and easy to follow. Until you make an error of entry that confuses things and then you go back around for ages before finally figuring out what TurboTax doesn't like. I did find the list of tax forms under Tools and that was very helpful. I was asked too often if I wanted to upgrade. There is not a good way to fix and jump back to where you were. Excellent integration with State.
Date published: 2023-04-18
Rated 5 out of 5 by
k1234566 from
Easy to use
awesome experience easy to use great support and explanations
Date published: 2023-04-18
Rated 5 out of 5 by
shadowryder86 from
Excellent and quick
Excellent and accurate, only took about an hour !!
Date published: 2023-04-18
Rated 4 out of 5 by
Bones6062 from
Bones
Little confusing at times,but managed with your help
Date published: 2023-04-18
Rated 5 out of 5 by
Ruben M Jr from
Turbo Tax is great
I've been using Turbo Tax for over 23 yrs and love its ease of use and knowledge community. Highly recommend it.
Date published: 2023-04-18
Rated 5 out of 5 by
SKotani from
TURBO TAX IS GREAT!
We needed help with the business process, connected and spoke with April, she was patient and easy to understand! She went step by step through the whole process with us, and through the other areas we had questions about, and then all the way to the end. Her customer service skills was above excellent, and glad we had her to help us! Thank you April, you are a blessing!
Date published: 2023-04-18
Rated 5 out of 5 by
lucky panda 01 from
first time use
it is easy to use. very good instructions, fast. it only took a few minutes.
Date published: 2023-04-18
Rated 3 out of 5 by
Jenn Ben from
Premium
I did the basic tax return but this year I chose premium. I felt there was no big difference between the two and it just feels like I paid an extra fee. It was frustrating.
Date published: 2023-04-18
Rated 1 out of 5 by
mwbob from
can't find how to add identity protection pin
can't find out how to enter identity protection pin
Date published: 2023-04-18
Rated 5 out of 5 by
MBel from
Quick and fast tax help
This was super quick. Made filing taxes pretty painless. Will use again next year.
All TurboTax® Offerings Reviews - Page 741
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
revmmg96 from
I've used Turbo tax for a long time.
I like the process of walking through the tax form process with questions. It is mostly clear and easy to follow. Until you make an error of entry that confuses things and then you go back around for ages before finally figuring out what TurboTax doesn't like. I did find the list of tax forms under Tools and that was very helpful. I was asked too often if I wanted to upgrade. There is not a good way to fix and jump back to where you were. Excellent integration with State.
Date published: 2023-04-18
Rated 5 out of 5 by
k1234566 from
Easy to use
awesome experience easy to use great support and explanations
Date published: 2023-04-18
Rated 5 out of 5 by
shadowryder86 from
Excellent and quick
Excellent and accurate, only took about an hour !!
Date published: 2023-04-18
Rated 4 out of 5 by
Bones6062 from
Bones
Little confusing at times,but managed with your help
Date published: 2023-04-18
Rated 5 out of 5 by
Ruben M Jr from
Turbo Tax is great
I've been using Turbo Tax for over 23 yrs and love its ease of use and knowledge community. Highly recommend it.
Date published: 2023-04-18
Rated 5 out of 5 by
SKotani from
TURBO TAX IS GREAT!
We needed help with the business process, connected and spoke with April, she was patient and easy to understand! She went step by step through the whole process with us, and through the other areas we had questions about, and then all the way to the end. Her customer service skills was above excellent, and glad we had her to help us! Thank you April, you are a blessing!
Date published: 2023-04-18
Rated 5 out of 5 by
lucky panda 01 from
first time use
it is easy to use. very good instructions, fast. it only took a few minutes.
Date published: 2023-04-18
Rated 3 out of 5 by
Jenn Ben from
Premium
I did the basic tax return but this year I chose premium. I felt there was no big difference between the two and it just feels like I paid an extra fee. It was frustrating.
Date published: 2023-04-18
Rated 1 out of 5 by
mwbob from
can't find how to add identity protection pin
can't find out how to enter identity protection pin
Date published: 2023-04-18
Rated 5 out of 5 by
MBel from
Quick and fast tax help
This was super quick. Made filing taxes pretty painless. Will use again next year.
All TurboTax® Offerings Reviews - Page 741
Date published: 2023-04-18